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Password change "CAMPAIGN"?!?


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#1 archangelrar

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Posted 08 January 2021 - 07:53 AM

So, you are changing the passwords without permission and you call that a CAMPAIGN!?

 

I am lucky to have my requiem account made on the e-mail that I still use. HOWEVER, some of my friends have made requiem accounts on e-mails that they do not use anymore. It goes without saying that it might be a problem, however, their accounts are already on the server.

WE HAVE MADE A TACIT CONSENT THAT THOSE ACCOUNTS ARE NOT PRONE TO THE EXTERNAL CHANGES!

I believe that the choice to change the password is the players and players alone. HOW CAN YOU CALL SOMETHING A CAMPAIGN WHEN ALL YOU ARE DOING IS FORCEFULLY LOCKING THE PLAYERS OUT OF THE GAME!?!
 

I'd suggest that you fix the log in screen or you are risking of loosing even more players... I swear, over the years you guys have made so many terrible choices, do NOT continue doing them, please....

 

Best regards;

 


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#2 CMRayth

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Posted 08 January 2021 - 09:25 AM

Hi! We understand your frustration and appreciate you voicing your concerns. The Password Change Campaign has ended and a lot of people are catching up on changing their passwords. If the password wasn't changed between the dates of the Campaign, users may still recover their account by verifying their information at https://support.warpportal.com/Main/

Please trust that we have our players best interest in mind when running these campaigns. :lol:

 


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#3 archangelrar

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Posted 08 January 2021 - 11:59 AM

How can users verify their information if they do not remember the e-mail address used to register in the first place?

Also, it is worth noting that some players have their accounts linked with their facebook accounts which are no longer active...
What do you suggest that the players with the problems such as these do?

 

There are so many variables to consider before running a campaign, these are some of them...


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#4 CMRayth

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Posted 08 January 2021 - 12:27 PM

Hi again! Users can still register with https://support.warpportal.com/Main/ to send in a ticket about their accounts where the Support team will assist with all these issues. 


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#5 heyguys

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Posted 09 January 2021 - 08:06 AM

CMRayth.

I sent email.

please check.............


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#6 forwardgo

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Posted 10 January 2021 - 09:34 AM

Hello!
If you remember login and password of your e-mail, then you can recover your game password.
This needs to be done in two steps.
1. Change the password from warpportal.
2. Change the game password.
instruction-for-requiem.jpg


If I helped you, you can send me a letter with your thanks to the mail in the game. Server Trifri, nickname BossCrasher.


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