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HD Elunium, new UI, Degrade problems


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#1 Tora

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Posted 15 January 2021 - 10:05 PM

It's been a while since I upgraded on the game. I'm trying to upgrade an item from +8 (temporal shoe) to +9 using HD eluniums. My friend and I had purchased a lot of HD eluniums from the cash shop and we used the NPC Suhmi in Eden f2 that has that a new and rather annoying UI. I'm having an issue with understanding why I can not continue to upgrade up with with HD eluniums while still in upgrade mode. Once the object fails and degrades to +6, the NPC gives me the option to go Back or Try again, however the Try again option is locked out. Why can I not continue to upgrade back up with the HD eluniums like before? We already had to use certificates to put it back to +7 but I don't understand why this is a thing now. Am I doing something wrong, is it the wrong NPC, or something else? I don't want to be scammed and forced to use certificates and waste time over-purchasing HD elus with real money to simply be locked out from upgrading and resorting to pay more each time. If this is a "feature" can we ticket for a refund? I appreciate any info or help.

https://ibb.co/w6RRgV7 
(no idea how to upload a photo here anymore)

 

To add, my friend thought you could upgrade since the other NPC gave possibly dated information like this:

https://imgur.com/PEOxMU1
So we bought HD eluniums.
But it turns out that it doesn't allow you:

https://imgur.com/pFE0JBH


Edited by Tora, 15 January 2021 - 10:25 PM.

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#2 JinJakk

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Posted 16 January 2021 - 05:52 AM

"Used as a material to strengthen armor currently from refines level 7 through 9"

^description on HD elunium/oridecon, so you can only use it from +7 ~ +9, with a chance of degrading
 


Edited by JinJakk, 16 January 2021 - 06:03 AM.

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#3 Tora

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Posted 16 January 2021 - 06:00 AM

I see, we didn't see that description. Was it always like this or was it changed? It also says only Blacksmith named Might Hammer can use it but he doesn't let us, maybe the description isn't up to date with the new UI/refine changes. Oh well, that's unfortunate for us I guess. Thank you


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#4 JinJakk

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Posted 16 January 2021 - 06:04 AM

I never tried using Might Hammer without cert, but u do get the option on HD elunium/oridecon on any refining npc, when your gears is +7 


Edited by JinJakk, 16 January 2021 - 06:04 AM.

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#5 Tora

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Posted 16 January 2021 - 06:10 AM

Oh I see, thanks!


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#6 YongkySH

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Posted 16 January 2021 - 06:36 AM

thats why people are now using enriched + BSB instead of HD

 

you can also use HD + BSB to prevent if from degrading if you have excess HD ores


Edited by YongkySH, 16 January 2021 - 06:37 AM.

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#7 6250140829153758463

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Posted 16 January 2021 - 06:00 PM

If you have unopened boxes of HD Elu/Ori, try submitting a ticket for a refund (KP). Even if you opened them, you still might be able to get a refund, citing that you're a returning player from before the new refinement UI was introduced.

 

I made the same mistake when I returned in October, though I didn't think to ask for a refund. In my opinion, the only utility that HD Elu/Ori still have is upgrading from +9 to +10, if you have Safe to 10 certificates. To YongkySH's point, Enriched + BSB is just better, though (higher success rates).


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#8 Tora

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Posted 17 January 2021 - 03:03 AM

Good to know, thanks for the info everyone! I will try that.


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