It's been a while since I upgraded on the game. I'm trying to upgrade an item from +8 (temporal shoe) to +9 using HD eluniums. My friend and I had purchased a lot of HD eluniums from the cash shop and we used the NPC Suhmi in Eden f2 that has that a new and rather annoying UI. I'm having an issue with understanding why I can not continue to upgrade up with with HD eluniums while still in upgrade mode. Once the object fails and degrades to +6, the NPC gives me the option to go Back or Try again, however the Try again option is locked out. Why can I not continue to upgrade back up with the HD eluniums like before? We already had to use certificates to put it back to +7 but I don't understand why this is a thing now. Am I doing something wrong, is it the wrong NPC, or something else? I don't want to be scammed and forced to use certificates and waste time over-purchasing HD elus with real money to simply be locked out from upgrading and resorting to pay more each time. If this is a "feature" can we ticket for a refund? I appreciate any info or help.
https://ibb.co/w6RRgV7
(no idea how to upload a photo here anymore)
To add, my friend thought you could upgrade since the other NPC gave possibly dated information like this:
https://imgur.com/PEOxMU1
So we bought HD eluniums.
But it turns out that it doesn't allow you:
Edited by Tora, 15 January 2021 - 10:25 PM.