Sent in a ticket no response for 20 days now - Renewal Technical Support / Bug Reporting - WarpPortal Community Forums

Jump to content


Photo
- - - - -

Sent in a ticket no response for 20 days now


  • Please log in to reply
2 replies to this topic

#1 lalalabobo

lalalabobo

    I am New.

  • Members
  • 5 posts

Posted 31 March 2021 - 04:14 PM

I understand that i was told to it to be patient but my ticket has been ongoing for 20days now with 0 response

 

This was my last response from the gm handling my case (the gm answered my ticket quickly and was very helpful getting the process started)

 

Thank you very much for your provided information.
 
We will now escalate this ticket to the specialist team. We kindly ask for your patience until our Specialist Team reaches and gives you further assistance. We appreciate your understanding.
 
Best regards,
 
I have heard nothing for 20 days, this is about getting my account transferred to a new e-mail due to i have no access to the e-mail it was originally made with for the password change that is mandatory. I would think i would have gotten a msg from the specialist in this 20 days saying he has my ticket at least and is working on it at least but no.
 
 
 

  • 0

#2 CMMayari

CMMayari

    Too Legit To Quit

  • Retired
  • 1238 posts
  • Twitter:@CMMayari
  • Playing:Ragnarok Online

Posted 31 March 2021 - 04:18 PM

Hello! I'm sorry you've been waiting that long.  :( Please go ahead and message me your ticket number, and I'll see if I can get it going. Thanks!


  • 0

#3 lalalabobo

lalalabobo

    I am New.

  • Members
  • 5 posts

Posted 31 March 2021 - 04:23 PM

Hello! I'm sorry you've been waiting that long.  :( Please go ahead and message me your ticket number, and I'll see if I can get it going. Thanks!

 

thx you for the quick response will do.


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users