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Account Password Reset


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#1 kappakeepokupo

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Posted 10 April 2021 - 11:05 PM

Can anyone assist? Tried logging in my old account, however the password won't work because of the reset. Tried "Forgetting password", but the email registered to the account is a Yahoo mail, I can't access it anymore. Can't login to support as well to file a ticket since I can't login. 


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#2 CMMayari

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Posted 12 April 2021 - 09:34 AM

Hello! Sorry about that issue.  :(  In that case, you can directly email wptechsupport@warpportal.com to help you out. Thank you!


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#3 kappakeepokupo

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Posted 17 April 2021 - 07:32 AM

Hello! Sorry about that issue.  :(  In that case, you can directly email wptechsupport@warpportal.com to help you out. Thank you!

Hello, can I get some help? My ticket was closed without any response from the GM that responded. 


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#4 CMMayari

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Posted 19 April 2021 - 01:41 PM

Yes! I received your PM and am checking with them.  :ok: Thanks!


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#5 DragonAco

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Posted 20 April 2021 - 10:08 AM

Am having same problem too >< i change before the event update came ..

 

away for a month suddenly pop out msg require reset . after i click on reset passwords .. another msg pop out ask me send ticket =( 

 

 


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#6 CMMayari

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Posted 20 April 2021 - 11:11 AM

Hello! I apologize for the inconvenience.  :( Yeah, you should be able to reset your password yourself.. If it's giving you any trouble, it would be advisable to send a ticket over to support. They'll be able to assist you. If there is any delays in their response, feel free to message me your ticket number and I'll try to help expedite the process.

 

Thank you!


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