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Missing Drops Bug Reports


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#1 JinJakk

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Posted 18 June 2021 - 06:17 PM

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I've already submitted a report on support site, I get the response as, "the drop rate of the reward is low, it was intended". 

Isnt this suppose to be 100% drop?


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#2 KriticalAssassin

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Posted 18 June 2021 - 06:17 PM

yeah it's 100%, guess the loot bug is back.....again...


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#3 JinJakk

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Posted 18 June 2021 - 06:44 PM

I got this response from the GM team, doubted that it was not a 100% drop

Spoiler

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#4 JackPurcell

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Posted 18 June 2021 - 07:25 PM

comfirm..bug


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#5 JinJakk

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Posted 18 June 2021 - 07:35 PM

ezgif.com-gif-maker4.gif

 

Another one, happened, just now


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#6 IDexter

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Posted 18 June 2021 - 08:11 PM

first ET then Faceworm

19f33fc75c25d20bdeba23ca9cf5f67e.jpg
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#7 Harvests

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Posted 18 June 2021 - 08:53 PM

i have submitted a ticket too , it should be 100% drop rate , i just finished the instance and only got 3 now =/


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#8 YongkySH

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Posted 18 June 2021 - 09:32 PM

Im more disappointed in the cluelessness of the GM support team
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#9 Orthogon

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Posted 18 June 2021 - 10:07 PM

Im more disappointed in the cluelessness of the GM support team

 

It's not just cluelessness, it's incompetence.

 

I wouldn't expect every GM to know everything about the game, but I would expect them to research the things they don't know before responding to a ticket.


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#10 StunTosMati

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Posted 18 June 2021 - 10:20 PM

Confirm.. GM team not competent
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#11 bearl

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Posted 18 June 2021 - 10:27 PM

i saw VmodIcecreamcake dropby i hope, she brought this up to the campitor already 


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#12 JinJakk

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Posted 19 June 2021 - 12:12 AM

Just a small update from the GM team response, hope it wont get ghosted 

Spoiler

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#13 coolvampire

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Posted 19 June 2021 - 02:24 AM

MA too hard, it went to different dimension


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#14 Asukirin

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Posted 19 June 2021 - 02:49 AM

Just a small update from the GM team response, hope it wont get ghosted 

Spoiler

why do you have conflicting response from the support ?


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#15 JinJakk

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Posted 19 June 2021 - 05:04 AM

why do you have conflicting response from the support ?

It's err, the GM respond I get after I did some rough explanation on how it's a rewards that drop 100% 


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#16 Asukirin

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Posted 19 June 2021 - 05:42 AM

It's err, the GM respond I get after I did some rough explanation on how it's a rewards that drop 100% 

that's is not an error, that a full paragraph supported by 3 sentences, maybe they change they mind after a soul searching process  :P  :heh:  


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#17 nazhioozh

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Posted 19 June 2021 - 12:09 PM

it happened in Old glast heim too. Treasure room is not giving the rewards.


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#18 CMMayari

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Posted 21 June 2021 - 09:24 AM

Hello! I will follow up on this so we can get it all sorted out.  :unsure: Sorry for the confusion!


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#19 JinJakk

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Posted 21 June 2021 - 01:30 PM

Hello! I will follow up on this so we can get it all sorted out.  :unsure: Sorry for the confusion!

Much appreciate for it, so far I didn't encounter any missing rewards beside the 2 times that happened. Hopefully the issue can be identified and fix.


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#20 JinJakk

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Posted 21 June 2021 - 03:42 PM

tempsnip.png

 

 

So it's not a 100% apparently?


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#21 YongkySH

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Posted 21 June 2021 - 04:50 PM

tempsnip.png


So it's not a 100% apparently?


Another dumb reply

Faceworm Queen also sometimes doesnt drop its GFSS when its bugged last time
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#22 nost99

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Posted 22 June 2021 - 09:43 PM

Hi all Mid Gardians

 

it is not 100% drop they told us.

 

We appreciate your time and effort for sending your ticket to us.
My name is GM [snipped[ from WarpPortal Support team.
 

Please understand, item drop is not 100%. The luck of each player is also a factor in the number of drop items obtained.

 

PLEASE UNDERSTAND!!!


They dont care


Edited by CMMayari, 30 June 2021 - 09:46 AM.
edited out GM name

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#23 StunTosMati

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Posted 23 June 2021 - 03:38 AM

Hi all Mid Gardians

it is not 100% drop they told us.

We appreciate your time and effort for sending your ticket to us.
My name is GM
[snipped] from WarpPortal Support team.

Please understand, item drop is not 100%. The luck of each player is also a factor in the number of drop items obtained.

PLEASE UNDERSTAND!!!

They dont care


Try send ticket question them this drop rate not 100% is working from very long time or news?
If from long time ago than its should be bug because long time ago gfss always drop n never zonk


Edited by CMMayari, 30 June 2021 - 09:47 AM.
edited out GM name

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#24 Cataskung

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Posted 23 June 2021 - 03:46 AM

I had never gotten fewer than 6 before, but today I got only 4. Luck has nothing to do with this.


Edited by Cataskung, 23 June 2021 - 03:47 AM.

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#25 nazhioozh

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Posted 23 June 2021 - 04:25 AM

what an unrespectful answer from the staff.


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