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Warp Portal Closed out my ticket wont respond to me been trying for a month now


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#1 WESftws

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Posted 21 June 2021 - 08:10 AM

Can I please get some help from the Admins on the forums ? I know I know this isnt the place to ask or post this sorta stuff but it feels like im being blatantly ignored seeing as how they responded once asking for all the info possible which I did supply  then nothing no response reply explanation ? nothing they just closed my ticket .... So I'm here now trying to get someone to reopen my ticket for me cause this just isn't right.   DM me please because im sure you will lock my post.


Edited by WESftws, 21 June 2021 - 08:12 AM.

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#2 aTID2

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Posted 21 June 2021 - 08:14 AM

https://forums.warpp...47949-cmmayari/

PM her. May help


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#3 WESftws

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Posted 21 June 2021 - 08:30 AM

Thank you aTID2


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#4 ZhouLiHan

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Posted 21 June 2021 - 09:11 PM

What is your issue? My ticket for email change also haven't been replied since last week after they asked for infos.

 

I made a post yesterday in the techincal support forum and CMMayari said she will follow up my ticket.


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#5 Zangeon

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Posted 22 June 2021 - 11:24 AM

What is your issue? My ticket for email change also haven't been replied since last week after they asked for infos.

 

I made a post yesterday in the techincal support forum and CMMayari said she will follow up my ticket.

Same boat for me, I just PM'd Mayari directly yesterday since I hadn't heard back.


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#6 WESftws

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Posted 22 June 2021 - 12:57 PM

I got a reply just asking my old ticket number no update other than that but it was very recently this morning

Edited by WESftws, 22 June 2021 - 12:58 PM.

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#7 WESftws

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Posted 01 July 2021 - 03:00 PM

They have again opened then closed my ticket without any explanation or helping me in any way for the 3rd Time 


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#8 CMMayari

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Posted 01 July 2021 - 03:10 PM

Hello, can you please PM me your ticket number so I can check up on it? Thank you!


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#9 WESftws

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Posted 04 September 2021 - 09:11 AM

Hello, can you please PM me your ticket number so I can check up on it? Thank you!

I Messaged you Thank you for trying to help me.


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#10 nazhioozh

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Posted 04 September 2021 - 09:43 AM

If someone has a problem with tickets send direct PM to CMs in forums. they always are here to help you


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