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Emergency Restart for -Chaos Only- at 5:45PM PST


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#1 CMMayari

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Posted 05 January 2022 - 04:30 PM

Okay all, I'm back with another update.  :sob: The team informed me that Chaos only will be having an emergency restart at 5:45PM PST. 

 

- Guild and Castle Data will be restored.

- Items/Storage/Carts/Zeny/EXP/Rodex/Guild storage with be unchanged.

 

 

I tried to get an estimate on how long it'll take, but haven't been able to get one yet, due to the team not knowing how long db restoration may take. Thank you to everyone who sent in tickets so far about the guilds!


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#2 CMMayari

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Posted 05 January 2022 - 04:33 PM

When servers return, ET purification stones will be returned as well. Thanks!


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#3 zyndri

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Posted 05 January 2022 - 04:42 PM

thank you to the team for scrambling to fix this

now cast renovatio/kaizel on the servers when ur done so it doesn't try to implode at the end of a holiday again lol


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#4 dawnte

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Posted 05 January 2022 - 04:50 PM

Please push to distribute the prizes from the music festival contest, thanks. :-)


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#5 yamasakai90

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Posted 05 January 2022 - 05:00 PM

Thank you  :ani_meow:


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#6 HolyxD

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Posted 05 January 2022 - 05:06 PM

When servers return, ET purification stones will be returned as well. Thanks!

 

For how long the ET stones will last Mayari?  :unsure:


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#7 CMMayari

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Posted 05 January 2022 - 05:13 PM

Please push to distribute the prizes from the music festival contest, thanks. :-)

 

Will do!

 

For how long the ET stones will last Mayari?  :unsure:

 

The stones will be lasting for 30 minutes, as that's just how long they last.


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#8 Handersen

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Posted 05 January 2022 - 05:23 PM

How about woe castle you have emergency maintenance during woe will that reverted back to before Christmas ?

Edited by Handersen, 05 January 2022 - 05:24 PM.

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#9 CMMayari

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Posted 05 January 2022 - 05:42 PM

WoE will be rolled back to 12/21/21 status, so it's like today's WoE never happened.

 

Also, we will restore supplies used during WoE for users who ticket in about it. We already gave a heads up to the GM team. Thanks!


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#10 CMMayari

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Posted 05 January 2022 - 05:47 PM

Alright all, sorry for all the inconveniences. The server should be opening now. Thank you for all your patience and your reports!


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#11 KriticalAssassin

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Posted 05 January 2022 - 05:49 PM

Alright all, sorry for all the inconveniences. The server should be opening now. Thank you for all your patience and your reports!

Now you guys broke it even more. Now none of our characters have guilds, lol.


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#12 Campitor

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Posted 05 January 2022 - 05:50 PM

Now you guys broke it even more. Now none of our characters have guilds, lol.

Okay I am looking into that because we checked reported characters.


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#13 Keith

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Posted 05 January 2022 - 05:50 PM

Guild is still missing


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#14 KriticalAssassin

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Posted 05 January 2022 - 05:52 PM

Okay I am looking into that because we checked reported characters.

Yeah, all the stuff that was in guilds before this restart no longer is, so it's just worse than last time it seems.


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#15 Keith

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Posted 05 January 2022 - 05:52 PM

If it looks worse form here I'd condone a full safe roll back if need be.  Myself and a bunch of other players included has a lot of gear and items invested in Guild Storage to make it easy to share between multiple people and accounts.


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#16 HolyxD

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Posted 05 January 2022 - 05:52 PM

Wait wtf!! why i get kicked from my guild? how i can restore my guild storage items? wtf is happening?


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#17 Campitor

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Posted 05 January 2022 - 05:54 PM

Now you guys broke it even more. Now none of our characters have guilds, lol.

I see Claw of Khaos in Khaoskingdom right now


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#18 zyndri

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Posted 05 January 2022 - 05:54 PM

my gx got booted from mine again  :heh:


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#19 SweetKarly

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Posted 05 January 2022 - 05:54 PM

Okay I am looking into that because we checked reported characters.

 My guild totally disappeared :unsure:


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#20 yamasakai90

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Posted 05 January 2022 - 05:55 PM

I log in to my account that are the guild leaders of my guilds.. None of them are in any.


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#21 KriticalAssassin

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Posted 05 January 2022 - 05:57 PM

I see Claw of Khaos in Khaoskingdom right now

We are still "in" the guilds db side. However, on our characters we don't belong to anything. Like earlier our ally was still in our alliance list, despite their guild being gone"

This bug occured on Sakray before and it was never fixed then either. We ended up with characters belonging to multiple guilds.

Looking at my character in-game right now displays no guild.

 

Edit: My character is online right now if you want to teleport to it to view.


Edited by KriticalAssassin, 05 January 2022 - 05:58 PM.

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#22 AkiuNok

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Posted 05 January 2022 - 05:57 PM

No guild here to :p_cry:


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#23 Campitor

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Posted 05 January 2022 - 05:58 PM

Okay so right now its looking like logging in is wiping the characters from the guild. We have backups so we can restore the guild data and make sure everyone has access to guild storage. But we are trying to figure out why.


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#24 AstarLighting

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Posted 05 January 2022 - 06:00 PM

No guilds.
GENIUS!


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#25 Valor1

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Posted 05 January 2022 - 06:02 PM

just roll the server back to before this happened 


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