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Emergency Restart for -Chaos Only- at 5:45PM PST


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#26 StunTosMati

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Posted 05 January 2022 - 06:04 PM

my guild still not restored


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#27 AstarLighting

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Posted 05 January 2022 - 06:11 PM

MAKE A BLESSED ROLLBACK!!!!!!!!!!!!!!!!!!!!!!!!!!!


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#28 HolyxD

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Posted 05 January 2022 - 06:13 PM

OMG ROLLBACK PLEASE!!!!! FIX THIS!!!!


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#29 WhyUs

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Posted 05 January 2022 - 06:14 PM

no rollback
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#30 Campitor

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Posted 05 January 2022 - 06:15 PM

We are going back down. We confirmed that characters are being removed from guilds when users login. This shouldn't be happening and there was no change that should have caused this. So were digging into the root cause.


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#31 KottyM

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Posted 05 January 2022 - 06:15 PM

My gene is Guild Leader from my Guild

 

Ur4O1if.png

 

WoE TE Leader

HGkz00h.png


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#32 Campitor

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Posted 05 January 2022 - 06:16 PM

MAKE A BLESSED ROLLBACK!!!!!!!!!!!!!!!!!!!!!!!!!!!

The table was already rolled back. We need to prevent the server from doing this action then we can restore the data again.


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#33 7782210803181510743

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Posted 05 January 2022 - 06:20 PM

Dun roll back
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#34 RonSilver

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Posted 05 January 2022 - 06:21 PM

you should activate the reset stone tomorrow after some good 12 hours of properly working server. not funny to waste our time like this


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#35 Valor1

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Posted 05 January 2022 - 06:22 PM

how did this even happen?


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#36 lanxiyu

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Posted 05 January 2022 - 06:23 PM

server's down again?i was in et lvl5,pay me my gtb card <_<


Edited by lanxiyu, 05 January 2022 - 06:24 PM.

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#37 Handersen

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Posted 05 January 2022 - 06:29 PM

Should rollback to last Monday night or Tuesday morning or Tuesday night to be Safe. Isn’t the problem start Wednesday morning?

And just give extended exp and drop rate.

Edited by Handersen, 05 January 2022 - 06:33 PM.

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#38 Olbone

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Posted 05 January 2022 - 06:29 PM

You should compensate our VIP wasted time as well...

Got kicked out from game in the middle of an instance and probably won't be able to repeat it today, so its wasted.


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#39 Handersen

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Posted 05 January 2022 - 06:38 PM

Yea roll back to before server acting up I would say Tuesday morning to be safe. Then compensate the vip time for 5 days. Extend the exp and drop event. And card drop rate 0.02 event

Edited by Handersen, 05 January 2022 - 06:41 PM.

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#40 Tribe

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Posted 05 January 2022 - 06:44 PM

Roll back to pre renewal please!


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#41 wonka

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Posted 05 January 2022 - 06:46 PM

Roll back to pre renewal please!

^ this


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#42 lujun709

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Posted 05 January 2022 - 06:57 PM

Any news for how long the exp% event will be extend?
Will we get nogg3 spotlight in the future?
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#43 Bashabells

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Posted 05 January 2022 - 06:59 PM

Just fix the issues and don't rollback.


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#44 tihom

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Posted 05 January 2022 - 07:32 PM

Just fix the issues and don't rollback.

 

I'm not sure if they can atm lol.


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#45 SweetKarly

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Posted 05 January 2022 - 07:40 PM

I'm not sure if they can atm lol.

:(  :(


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#46 Campitor

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Posted 05 January 2022 - 07:48 PM

We think we solved it. We are restoring the guild data from back up again and will be testing. If it is all correct I will announce opening. There will be compensation for this in addition to Santa's Gift, and the VIP time promised.


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#47 SweetKarly

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Posted 05 January 2022 - 08:04 PM

We think we solved it. We are restoring the guild data from back up again and will be testing. If it is all correct I will announce opening. There will be compensation for this in addition to Santa's Gift, and the VIP time promised.

Thank you Campi.


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#48 Campitor

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Posted 05 January 2022 - 08:06 PM

Good news it is fixed. My pre existing guilds are returned. I no longer lose my guild on login. I can create a new guild without causing a server hiccup. We are opening.


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#49 MoyuZ777

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Posted 05 January 2022 - 08:16 PM

Will we have Purification stone?


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#50 KottyM

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Posted 05 January 2022 - 08:18 PM

GmZfvuC.png


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