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RodEx finally snapped. Press F to pay respects.


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#1 BLACKSAMA

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Posted 06 January 2024 - 05:42 AM

Not only trying to get the daily gift auto discconects me from the server, but now RodEx stays forever loading and never finishes, it seems this moribund system finally snapped, F


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#2 Sewasan

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Posted 06 January 2024 - 06:17 AM

ugh my money and my items...F


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#3 pao0

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Posted 06 January 2024 - 07:22 AM

let me just quote this bs

 

The simple answer is due to the increasing number of users that increasing the traffic of our servers.

 

The transaction value using RoDex is very high on Prontera. If you were to claim your RoDex'es try to claim it outside the Prontera.

 

 

Cheers~

 

 

so apparently the volume of transactions anywhere with rodex at this very moment is high.. oh yes, even in rachel!  :heh:


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#4 mic9010

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Posted 06 January 2024 - 07:58 AM

Someone must have “bought too much” through rodex and the server cannot handle that amount :)
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#5 BLACKSAMA

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Posted 06 January 2024 - 08:07 AM

Maybe the potato sever they use to run RodEx collapsed after more than 1 transaction at a time happened.I bet they use a Pentium I to run the server because all the kachua's money goes towards... humm where does the money go again? Also F for the MVP card I had in my vend I tried to refresh and is now lost in RodEx Limbo.


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#6 Kroi

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Posted 06 January 2024 - 08:56 AM

Someone else lose a pet for that issue with the mail? Or maybe the sprite isn't visible, I tried restarting the game but still isn't work… anyway, in any case be careful with your pets!


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#7 ranalek

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Posted 06 January 2024 - 09:24 AM

Someone else lose a pet for that issue with the mail? Or maybe the sprite isn't visible, I tried restarting the game but still isn't work… anyway, in any case be careful with your pets!

 

yes. I lost an incubus and a succubus too.  if you try to use an incubator they will be there but they are in red text and cant be hatched. sent a ticket already


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#8 BLACKSAMA

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Posted 06 January 2024 - 10:17 AM

Anyone from the GM team can give it a kick to RodEx server? I just want to retrieve the items from my vend and setup the afk vend,  up til right now RoxEx is STILL not working.


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#9 MonoTony

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Posted 06 January 2024 - 10:19 AM

Someone else lose a pet for that issue with the mail? Or maybe the sprite isn't visible, I tried restarting the game but still isn't work… anyway, in any case be careful with your pets!

I just lost 2 Phreeoni and a Bacsojin.


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#10 ChakriGuard

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Posted 06 January 2024 - 10:25 AM

Uh ... fix your game, thanks lol


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#11 Kroi

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Posted 06 January 2024 - 10:51 AM

OMG, I'm so sorry for your loss guys, well then I'm going to have to send a ticket. Apparently this is not going to be solved soon.
 

yes. I lost an incubus and a succubus too.  if you try to use an incubator they will be there but they are in red text and cant be hatched. sent a ticket already

 

 

I just lost 2 Phreeoni and a Bacsojin.

 


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#12 Sazaki

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Posted 06 January 2024 - 01:19 PM

At this exact moment I tried to open an offline store, the store did not appear and my items disappeared, Rodex also does not load

It's not easy to play this game X_x


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#13 deathalf

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Posted 06 January 2024 - 04:12 PM

daily login is not working :( and anything with mails are really bugged now


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#14 BLACKSAMA

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Posted 06 January 2024 - 04:52 PM

Warp portal half assed answer:

 

We really do apologize for the inconvenience. We have forwarded this issue to our team, and they have been made aware of this issue and are currently investigating the issue. Unfortunately, we cannot give you an exact estimation of when the issue will be fixed.

 

Translation : We do NOT give a F, dont worry we will get another gacha box ready for you next week. Enjoy your half working game.


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#15 VanishingPoint

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Posted 06 January 2024 - 06:56 PM

Poorly paid IT guy forgot to clear the cache.


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#16 MonoTony

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Posted 06 January 2024 - 07:14 PM

For anyone missing pets, visiting Luina seems to restore them temporarily, so you can return them to their Egg.


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#17 Sazaki

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Posted 06 January 2024 - 07:18 PM

Is there any way to make my offline store appear so I can get my items back? @-@


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#18 Alaska

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Posted 06 January 2024 - 08:11 PM

if i don't get my eggring back i will quit again and this time i will uninstall

 

edit: thank you @MonoTony for the luina info, my pets are safe. wew.


Edited by Alaska, 06 January 2024 - 08:16 PM.

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#19 BLACKSAMA

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Posted 06 January 2024 - 08:20 PM

It seems that someone that know what is he doing logged in the game and is finally going to put the sever into emergency maintenance, this should have been done LONG ago like this very same morning. Now I hope my MVP cards lost in limbo are send back to my merchie and well not lost in limbo, fingers crossed.


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#20 RekiemI

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Posted 06 January 2024 - 08:57 PM

OMGGG I LOST MY MONEY


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#21 BLACKSAMA

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Posted 06 January 2024 - 09:06 PM

Rodex is back but every single item I had in my vend is fully gone also the pegasus boots I purchased this morning and were supposed to be sent through Rodex are gone, 2 MVP cards you name it I probably have a screenshot of one of the two, all gone is so sad I dont even know how to respond, I am not even going to bother to crete a ticket I just dont know what I am doing I need something else to do probably my last post here, it is time to move on.


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#22 Sazaki

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Posted 06 January 2024 - 09:11 PM

Rodex is back but every single item I had in my vend is fully gone also the pegasus boots I purchased this morning and were supposed to be sent through Rodex are gone, 2 MVP cards you name it I probably have a screenshot of one of the two, all gone is so sad I dont even know how to respond, I am not even going to bother to crete a ticket I just dont know what I am doing I need something else to do probably my last post here, it is time to move on.

 

Don't give up, i know it's frustrating but we need to create tickets for them to see and try to resolve

man i'm so tired, last week i had another problem solved that I was struggling with for a month, now this again...


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#23 RekiemI

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Posted 06 January 2024 - 09:25 PM

The state of the game is terrible, you come out of a bug and find yourself with 20 others, and the worst thing is that they always want photos of everything as if you were a fortune teller to know when it's going to break, the truth is it's totally frustrating!!


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#24 tlc9711LOgo

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Posted 07 January 2024 - 07:51 AM

Previously already mentioned the rodex issue. Hopefully the team look into it very SERIOUSLY!


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#25 CM Poring

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Posted 07 January 2024 - 04:16 PM

Not only trying to get the daily gift auto discconects me from the server, but now RodEx stays forever loading and never finishes, it seems this moribund system finally snapped, F

Hello,
 
We do realize and hear your frustration in regard of the issue on this weekends. First of all, we do apologize for the inconvenience about this issue.
 
This issue is currently are being under investigation by our production team. If your item was missing or lost, please kindly let our support team know by submitting a ticket so they can restore it for you.
 
However, keep in mind that the restoration might take time due to the RoDex system itself as we need to wait until the RoDex expired to prevent any duplication issue when we have restored the item to you.
 
Once again, we do really apologize for the inconvenience.
 
Cheers~

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