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A letter to this abused Community, and an UNGRATEFUL COMPANY


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#1 Darkxealot

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Posted 21 February 2024 - 01:02 PM

Dear Community, and Greedy ungrateful despicable company and all representatives thereof(Warp Portal/Staff just so you cant mistake who I am address WP),

 

On behalf of the lovely members of this community who have openly displayed great concern and dismay for the continuous degradation of something that they love, and been meet with no response nor positive change I write this heartfelt letter outlining the reasons why your community is unhappy and asking for a reprieve for your player base in the form of a reduction in predatory pricing/behaviors/odds and with any luck have your communities voice be heard more frequently and have actions made that show a positive impact with the game.  Having been ignored by the greediest people who crawl and slide on the earth and watched the continuous greed train that is the Kachula Keys and OCP Box system become more and more insulting and predatory as time progresses.  You have succeeded in only 2 things Alienating the MAJORITY of your player base, and cashing in on people with significantly more money than brains.  You have left this game to only wealth whales whom completely control the economy of this game, and likely are the chief source between them of all RMT that occur.  You have allowed others to control a central part of your game and in so doing have lost your power...consequently all you can do is keep releasing more crap, and those with the immense wealth don't even need to purchase WP points to get them they have cornered and manipulated the current player market to such a magnitude that you will forever be POLISHING THE BRASS ON THE TITANIC in regards to this games obliterated economy.

 

I think most community members will agree that you have established yourselves to give ZERO(0) cares about your active/average player.  Thus you have have also established what could be widely regarded as the most UNHAPPY COMMUNITY in gaming history, I challenge this despicable company to look at other game communities you have a larger outcry than even <snip> which historically has the most toxic player base to ever exist.  But alas you don't care if your player base is unhappy, because sadly we feel like we have all invested either too much time, real money or both into this disappointing catastrophe that you call a "GAME" to do what should have been done long ago, which is to QUIT completely and never come back, stop spending time and especially stop spending money.   As we are human we are subject to 2 powerful manipulations the Fear of Missing Out, and the Fear of Loss.  The Fear of loss is the reason I and likely a huge number of others are still even trying to play this "game" which  I am going to call it an elaborate online gambling app.  We as a player base are simply afraid to lose either the time/money that has already been invested and this is the only reason you even have a player base.  The fear of missing out is the sole reason that your whales, and some very unfortunate average joes are being fleeced constantly.

Below are the reasons that have been expressed repeatedly that make WP a despicable greedy company:

Bots/Macroers are allowed to continue with disruptive behaviors
Item Dupers are still persistent
The Item shop has become excessively predatory
Kach Key system has become excessively predatory
Bugs have remained unpatched for years
Crashes, of various kinds persist, frequency has increased.
Release of Content has been either purposely withheld(which is obscenely scummy), or grossly incompetent slow.
Community has been ignored repeatedly(Example: Update Boxter...still not done.)
The fact that you have manipulated your players using Psychological Manipulation Techniques: Fear of Missing out, Fear of Loss
 

The aforementioned reasons are the largest outliers however there is a myriad of reasons in excess of the above but for sake of the length of this post have been excluded.  

It is the wish of this poster that by outlining your faults that you at the very least admit that their is a problem and to some small degree work towards correcting the predatory and abusive practices and behaviors that currently persist within your systems.  As well as see more response from forum mods other than ignoring or censoring posts in the way of positive reinforcement that issues are being sorted. Should you wish to show support for this sentiment please reply signed, or just leave your own 2 cents to this post.

Signed,
A Player Tired of Being Abused by your Predatory Loot Systems, and Rampant disregard for your active player base.

 

 

 

Edited by VModIceCreamCake - Some fair points and well stated grievances which hopefully we see a response to but as a reminder, please not discuss other games even in comparison.


Edited by VModIceCreamCake, 23 February 2024 - 03:18 AM.

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#2 pao0

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Posted 21 February 2024 - 05:00 PM

some poeple be like: bUt YoU hAvE tHe OpTiOn To SpEnD yOuR mOnEy, It Is NoT mAnDaToRy 

:heh:

 

i mean, that mentality is a little acceptable iif and only if wp cares about the community

 

 

 

tHeN qUiT aNd DoNt PlAy ThE gAmE

:heh:  :heh:  :heh:  :heh:  :heh:  :heh:  :heh:


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#3 Darkxealot

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Posted 21 February 2024 - 06:52 PM

I see you either didn't read or understand the topic...if you have only been able to reply with a comment regarding the spending of money some have us have completely stopped supporting this game financially, but thank you for being ignorant of the major body of the conversation...Its the fact that they have done nothing to correct any of their major problems, the predatory nature of their loot systems are 1 aspect but good focus.  In the future please write posts like a reasonable person lowercase to uppercase is a pain to read and shows a not so subtle lack of intellect.


Edited by Darkxealot, 21 February 2024 - 06:55 PM.

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#4 ClickClickClick

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Posted 21 February 2024 - 08:48 PM

Eh, what can be said other than he's right?

 

Oh! Post this as a steam review too, they can't take it down there.


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#5 Jowgen

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Posted 21 February 2024 - 09:34 PM

I see you either didn't read or understand the topic...if you have only been able to reply with a comment regarding the spending of money some have us have completely stopped supporting this game financially, but thank you for being ignorant of the major body of the conversation...Its the fact that they have done nothing to correct any of their major problems, the predatory nature of their loot systems are 1 aspect but good focus.  In the future please write posts like a reasonable person lowercase to uppercase is a pain to read and shows a not so subtle lack of intellect.

They were actually agreeing with you.

They were making fun of people that would argue against you and attempt to reduce your post to a simple "If you don't like it then leave" sentiment.

 


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#6 Kheilon

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Posted 22 February 2024 - 12:16 AM

dont worry guys. they will just remove wings instead of actually going to maps for 30 mins and give botters a ban.  :heh: 

tHey wOnt bAN thEM beCAuSE thEy aRE paYinG CoSTuMers


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#7 BardBun

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Posted 22 February 2024 - 01:34 AM

The only thing I'm asking myself, ever since I returned to WarpPortal after I think over 5 years, is where are the GMs?

 

I only see Community Managers post here, I get that they are to handle most of the posts and the community, but not even in the patch notes you'll find GMs posting them or replying to posts.

 

Is there any GM left at WarpPortal?


Edited by BardBun, 22 February 2024 - 01:34 AM.

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#8 EdwardEG

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Posted 22 February 2024 - 03:36 AM

The only thing I'm asking myself, ever since I returned to WarpPortal after I think over 5 years, is where are the GMs?

I only see Community Managers post here, I get that they are to handle most of the posts and the community, but not even in the patch notes you'll find GMs posting them or replying to posts.

Is there any GM left at WarpPortal?


They seem to be active only in replying WP support tickets. And they are only online during Weekends in-game events and then log off.
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#9 Netha

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Posted 22 February 2024 - 09:26 PM

stop to support companies that despise their community and leave the addicts to their fate, if enough of you stop server will go down and the addicts and RMTer will suffer. 


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#10 yamasakai90

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Posted 23 February 2024 - 01:57 AM

Gacha rates have been horrendous throughout platform/games, which I hope will improve at some point.

 

As for all the problems listed, it remains a problem over the years but the only bright side now I'm seeing is we are actually getting updates!

 

Would be interesting to see how this goes and hope the benefit from new update can be balance with the pace of item release, bugs and all the other problems that have existed, or comes with it.


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#11 Kheilon

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Posted 23 February 2024 - 03:36 AM

i bet a lot of sorcs and gxs are crying lately due to the fast updates. changing BiS gear every 1 or 2 months.


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#12 Thinkpad2021

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Posted 23 February 2024 - 01:13 PM

Bots/Macroers are allowed to continue with disruptive behaviors - I agree with you.
Item Dupers are still persistent - Well, at least you do have evidence and already reported it right?
The Item shop has become excessively predatory - At least some useful items can still be bought for a fair price.
Kach Key system has become excessively predatory - At least some useful items can still be bought for a fair price.
Bugs have remained unpatched for years - They are fixing some of them. So be patient.
Crashes, of various kinds persist, frequency has increased.- They are fixing some of them. So be patient. I don't see it increased. The game is better now for me.
Release of Content has been either purposely withheld(which is obscenely scummy), or grossly incompetent slow. - There are many good content released. You can't get all you want unless you are also greedy.
Community has been ignored repeatedly(Example: Update Boxter...still not done.) - Some suggestions are ignored and some were heard.
The fact that you have manipulated your players using Psychological Manipulation Techniques: Fear of Missing out, Fear of Loss - I generally enjoyed this game and don't feel manipulated. Sorry if I don't feel like you.


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#13 Darkxealot

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Posted 26 February 2024 - 09:39 PM

The Item shop has become excessively predatory - At least some useful items can still be bought for a fair price. 
The affordability of 1 or 2 items does not change the fact that the system is predatory.


Kach Key system has become excessively predatory - At least some useful items can still be bought for a fair price.
See Above.

 

Bugs have remained unpatched for years - They are fixing some of them. So be patient.
I have had 20 years of patience they have used it all up.

 

Crashes, of various kinds persist, frequency has increased.- They are fixing some of them. So be patient. I don't see it increased. The game is better now for me.

We literally just had a a quick patch because they released a bunch of gear with broken sprites...

 

Release of Content has been either purposely withheld(which is obscenely scummy), or grossly incompetent slow. - There are many good content released. You can't get all you want unless you are also greedy.
The recent dump of content has been appreciated but far too slow to the uptake.  There is a whole bunch of content that hasn't been released we are getting old updates that we should have had years ago has nothing to do with greed and everything to do with showing us the players that someone still cares enough to actually update the game and not just push Gacha sytems.  If I wanted to just gamble I would go to a Casino.

 

Community has been ignored repeatedly(Example: Update Boxter...still not done.) - Some suggestions are ignored and some were heard.
Provably more are ignored than heard.  Bots and Macros don't know how many tickets/ posts have been made about this yet you will still find the same botters in the same areas a month later.

 

 

As for your general enjoyment sir good for you, however when you make defenses of a clearly predatory and harmful systems and fail to acknowledge truth of what is being said relating it specifically to your experiences you just look like you drank all the kool aid.  I mean truly the 2 major manipulations are present, this is why we keep getting constant cash shop/Kach Key updates and no bug fixes, or bot/macro removal.  Your enjoyment although most certainly positive does not change that these tactics are being utilized in full force.  The content updates are generally only shot out once population dwindles to near extinction event levels of players actually playing.  I mean just look Pront and Edan there have to be no less than 400ish vendors/sellers  that is likely a low estimate. I mean some individuals have 30 Vendors.  Those are not active players...then another what 200 bots easily and we can agree they are unwelcome...that leaves a very very small population of actual players and of those players and even smaller number who can level comfortably.  I challenge you to take off all your cash items, use only dropped items go into the new Memorial Dungeon and tell me you don't feel like you are just bashing your head into a brick wall. 

 

The point is that we want to have a stable community of actual players that fosters player population growth and is a friendly environment for new unestablished players, not bots or macroers or a field of freaking vendors, but humans who can go back to working together like it was back in the day when WoE was actually fun before MVP cards and cash shop items made people One shotting or Indestructible. They want to know how to improve WoE turn off the cash items and MVP cards put people on a level playing field...then you can get the fight for Emperium that used to be present where teamwork mattered.  Having a connection with others mattered, right now its what 5 guilds hop on during WoE time Dominate their respective areas and no on even tries to fight back.  I myself am a very established player I say this only to put into context that this isnt a New Player struggling but a concerned vet of the game trying to prevent the degradation we have witnessed from progressing further.  I am also capable of viewing this game from the perspective of a new player and it sucks.  Start a new account don't cheat, don't trade yourself cash items just grind out zeny by picking up everything and heading back to town constantly cause of your weight. Then try selling the "Item drops" you get and find that not one person is buying anything save Dusts and a few other high end dungeon mats( Assuming you can even get that high up), the trash loot in the game does not sell for enough to be a viable way of being able to enter the current in game economy not when items are priced in the hundreds of millions and the good items in the billions if it were you wouldn't see literally junk everywhere on maps people actually play.  Then look for a party of people low enough to bother with you, this game is with no hyperbole honestly the second least newbie friendly game I have ever played being only trumped by a certain unmentionable MOBA.  It does not follow in the spirit of what RPG, JRPG and MMO's try to deliver which is group play of some kind, and the progression of gear not by cash shop but by defeating IN GAME obstacles.  I don't know if you are familiar with other MMO's but can you imagine taking down a final boss and then having to insert your credit card to see the loot drop, that is sort of where we are in Rag atm.  Right now all the best loot is actively guarded by a paywall.   


Edited by Darkxealot, 26 February 2024 - 09:59 PM.

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