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EOS-EAC Troubleshoot


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#1 SpookyFenix

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Posted 20 February 2025 - 05:56 PM

This is a tutorial for those that have issues after the latest EOS-EAC patch. Now before anything if you have windows 7/8/8.1 or windows 10 x86 then EOS-EAC its not supported in those operative systems so switch windows10/11 x64.

The following its for people with non BSOD problems (blue screen of death) and just normal EAC problems when opening via game launcher:

  1. Make sure you have Win10/11 x64 version, x86 versions are mostly unsupported
  2. Go to your Ragnarok Online/EasyAntiCheat route and make a shortcut for EasyAntiCheat_Setup.exe, put this in the command line: qa-factory-reset
  3. Execute the shortcut and this should have closed the EAC service if started in the first place + clean the registry keys
  4. Go to your Registry Editor in Windows and check if you have HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\EasyAntiCheat_EOS. If you do then delete the folder
  5. Delete your entire Ragnarok folder and download the full client from here https://mirror.irowi...Feb-20-2025.zip
  6. Once downloaded and extracted run the Ragnarok.exe and wait for it to update
  7. Run Updater.exe (it does nothing visible but still do it)
  8. Check if HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\EasyAntiCheat_EOS exists, it should exists
  9. Open the game through the launcher as usual

You can do all of these steps by opening eac_installer.bat from the following link, credits to Pingaify: https://mirror.irowi...t_Installer.zip
 

For those who have BSOD errors it gets more complex:

  1. Update every outdated driver with windows updater help
  2. Update your BIOS (find how in google)
  3. Uninstall AntiVirus
  4. Close and uninstall other anti cheats from other games like Vanguard, BattleEye, Nprotect, etc.

For those who have EOS_Sessions_InviteFailed or EOS_NoConnection:

  1. Download a free VPN like ProtonVPN and connect to any country except yours
  2. Log in into the game and if you were able to enter it means something its blocking EAC connection
  3. Try to disable windows firewall, anti virus or anything that could be blocking connections
  4. Disconnect your router for at least 10 minutes
  5. If nothing works call your ISP and explain the problem, this is a network problem something its blocking/interfering with EAC

Currently users in Indonesia using Telkom ISP are facing issues trying to connect to Epic Game Services. As iRO uses EOS-EAC Telkom users cant connect to the game and they are forced to use VPN for the moment. If you are an indonesian player the easiest its to call your ISP and complain you cant play Fortnite, as this is a huge game popular worldwide that uses EOS-EAC, its easier for the ISP to take your request more seriously rather than naming Ragnarok Online.
 


Edited by SpookyFenix, 27 February 2025 - 07:29 PM.

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#2 EdwardEG

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Posted 20 February 2025 - 11:04 PM

@vmod, pin this
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#3 IJNRakki

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Posted 21 February 2025 - 05:53 AM

can't believe they managed to upgrade the irritability of EAC


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#4 VanishingPoint

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Posted 21 February 2025 - 05:02 PM

Having to reboot every time you need to re-open RO sucks a lot. Hopefully, Easy AntiCheat can get this annoying issue fixed soon.


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#5 SpookyFenix

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Posted 22 February 2025 - 03:47 AM

Post updated for EOS_Sessions_InviteFailed or EOS_NoConnection error.

Dont expect anything from EAC, that company wont ever worry about a little game like RO and dont expect anything from Warpportal or Gravity as EAC its beyond what they can fix.

Sorry its the truth, this up to the community and for people who understand what they talking.


Edited by SpookyFenix, 22 February 2025 - 03:52 AM.

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#6 SpookyFenix

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Posted 23 February 2025 - 07:23 PM

Updated post with information about Indo players having issues with Telkom ISP.


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#7 Larry321

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Posted 27 February 2025 - 06:55 PM

How to put qa-factory-reset in command line? That's the only part that I don't know how to do. And how to clean registry keys?


Edited by Larry321, 27 February 2025 - 06:57 PM.

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#8 SpookyFenix

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Posted 27 February 2025 - 07:28 PM

How to put qa-factory-reset in command line? That's the only part that I don't know how to do. And how to clean registry keys?

 

Download the following and run eac_installer.bat it does all the steps of the guide automatically, then restart your PC and retry:

https://mirror.irowi...t_Installer.zip


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#9 Larry321

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Posted 27 February 2025 - 08:25 PM

It says press any key to continue. I do that and it aborts and nothing happens.


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#10 Larry321

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Posted 27 February 2025 - 10:11 PM

Relax. It works with VPN on. Didn't see that coming lol.


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