3 replies to this topic

[crystalerLM]

On May 23, after I pay 100 USD by Razer Gold on Warpportal website, the WPE does NOT appear. 

I don't get the 10000 WPE from my payment!!

 

I instantly send a ticket with Ticket Number: 0CA-2FC3CC03-0008,   no one responses.

 

I sent three follow-ups on May 24, May 25, May 27,

Still no one responses.

 

Come on, WP,  I need a GM to help me get my missing WPE from my payment !!!

But I sent a ticket, after an entire one week, no GM shows up in helping me.

No one responds to my ticket !!!

 

Today i re-send another ticket, Ticket Number: 3C9-2FCA5C6C-001E,

I hope this time there will be a GM showing up to help me track and get back my missing 10000 WPE from my 100 USD payment.

 

It does not make any sense if I paid you 100 USD but you don't give me the WPE and ignore me for one week !!!                   

 

 

 

May 30 update: A GM responses and my missing WPE is issued. 

This issue is now resolved.

Edited by crystalerLM, 30 May 2025 - 07:24 PM.

[crystalerLM]

 

 

Where is my WPE from my 100 USD payment.

 

It has been one week,  no one responses in my ticket  

         

[crystalerLM]

GM only says this in my new ticket

 

That ticket has not been answered for an entire one week! If I keep waiting there, I may wait one month, or even one year! But still no one comes! That doesn't make sense!

 

I have to keep sending new tickets until someone comes to help me.

 

[slayerherosk2222]

Sadly letting you know, they will respond, although not 1 year, but may be a couple of weeks. 

 

I had the same experience for payment method. 

 

If you are worrying about you may not spend the WP for this period of promotion. Unfortunately, yes, it is possible. 

 

If you are worrying about your 100 dollars, you will get your goods so just chill.