3 replies to this topic

[Thalasea]

Guys, I don't know on how to send a ticket nor contact support. But I cant change my password on my main warp portal account as it always says that the 'The information you have provided is incorrect.' despite the fact that I have changed nothing on it. Do note that I have an account on RO2 and RO1 with the same username. Also the forgot password is supposed to be an almost a one click done deal with the 'human' part being the only one that I need to check. Can someone help me on this and or have a moderator look into it?

 

 

And now it had been disabled until later.

Edited by Thalasea, 30 May 2025 - 01:51 AM.

[CM Poring]

Guys, I don't know on how to send a ticket nor contact support. But I cant change my password on my main warp portal account as it always says that the 'The information you have provided is incorrect.' despite the fact that I have changed nothing on it. Do note that I have an account on RO2 and RO1 with the same username. Also the forgot password is supposed to be an almost a one click done deal with the 'human' part being the only one that I need to check. Can someone help me on this and or have a moderator look into it?

 

 

And now it had been disabled until later.

 

Greetings, we apologize for the inconvenience.

 

Please submit a ticket from WarpPortal site so our team can investigate further about the issue you're currently having
https://support.warp...pport-page.aspx

[Thalasea]

Greetings, we apologize for the inconvenience.

 

Please submit a ticket from WarpPortal site so our team can investigate further about the issue you're currently having
https://support.warp...pport-page.aspx

Thank you. I sent a ticket. Hopefully I can recover my password.

[Thalasea]

Sorry for the double post but as of this moment I am still waiting for the warp portal's team to reply.