1 reply to this topic

[shumita]

When I try to go into to City hall sewer, the loading bar just freezes in about 20% (and the game gets stuck)
I reloaded several times, even in diferent maps, so far no problems with other warps, but I just can't get to dr Farrell.

Anyone with thw same problem?
Should I re-install the game?

[Nolanvoid]

How is your latency? Can you run a tracert report?

1. Close all programs (very important for the accuracy of your results)
2. Open up a command prompt window (start/programs/accessories/command prompt)
3. Type: "tracert playdragonsaga.com" (without the quotes)
4. Hit the enter key and let the trace run until it displays triple * symbols multiple times in a row. Then, press control-C.
5. Right-click in the window, and choose mark. Then, highlight the entire window contents with the mouse. Press control-C, open an instance of notepad, and paste it there. At the top of this file, please write the current date and time, including the time zone in which you reside.

Send the result to the Customer Support team so they can review your issue and hopefully provide assistance.