19 replies to this topic

[DragonicNeos]

ok guys yesterday i patched DS but the maintainance was still going on so i couldnt play
just at first when i got home there was another patch so i patched that
then when i started DS, it wont start and it leaves me with a white screen
idk what happened and i need some help
ty

[Calanor]

Try patching again, and restarting.

You may need to reinstall if it continues.

Moving to Technical Support.

[DragonicNeos]

and when i run DS i get this thing poping up
it says...
An error has occured on the script of this page
Line: 71
Char: 2
Error:'document get ElementByld(...)' is a null object
Code: 0
Url http://www.dragonsag...tatingbanner.js
Do you want to continue running the script page??
then i press yes DS opens but it brings me back to the white DS screen

[Calanor]

You have something wrong with it loading up some of the files, and I would suggest reinstalling.

[DragonicNeos]

well i went to system options and i clicked repair dragon saga
but when i tried it didnt work again

[DragonicNeos]

how do i repatch it?

[AppleEater]

well i went to system options and i clicked repair dragon saga
but when i tried it didnt work again

don't repair, completely uninstall and reinstall

[DragonicNeos]

if i uninstall it i dont knwo where the installer is...

[Calanor]

ftp://download.warpp...101221-1519.msi

This is the most recent client install. Download and install this after you uninstall your current Dragon Saga game client.

Then you can patch again.

[DragonicNeos]

so i have to redowload the WHOLE DS again???
aww man thats gunna take forever

[Hawkstorm]

I keep getting this "DragonSaga (I/N) has stopped working..." window popping out. It happens everytime i try to open DS, either through patcher or release folder.

[DragonicNeos]

I keep getting this "DragonSaga (I/N) has stopped working..." window popping out. It happens everytime i try to open DS, either through patcher or release folder.

well im uninstalled DS and im trying dling it right now so i suggest you do the same thing

[Hawkstorm]

does reinstalling always work to fix these problems?
If so, i might consider doing that.....

[Calanor]

Reinstalling does help you get a fresh clean install if you uninstall first.

[Hawkstorm]

so in other words all problems gone

[DragonicNeos]

too bad i deleted the installer i should keep it this time

[DragonicNeos]

ftp://download.warpp...101221-1519.msi

This is the most recent client install. Download and install this after you uninstall your current Dragon Saga game client.

Then you can patch again.

hey calanor the download that u have there ends with msi wuts the difference between msi and exe and those other things? does it matter which one i download?

[Calanor]

No difference on a windows computer. MSI is the same as an EXE when ran in a Windows environment.

[DragonicNeos]

alright thanks

[DragonicNeos]

okay guys ty for the help DS is now working