I've searched the forums and have not found a solution to this and found several posts about this same issue. I have some simple steps you can do that may not require you to submit a Support Ticket.
Steps to regain your old THQ*ICE accounts:
Step 1: Register with your old email you had from THQ*ICE (If you remember it)
Step 2: Create an account with this email (Trust me)
Step 3: Create an account ID (This will seem like nothing helped, but it does after you receive and activate your account)
Step 4: Log into your account and go to Add existing accounts or Check existing games (you will see 2 Dragon Saga accounts)
Step 5: Click on the one that you DID NOT JUST MAKE You will see that there is a previous date on which you created this account ID. This is your previous Dragonica account that was registered with THQ*ICE services.
If you do not remember your previous account email you can submit a support ticket in the support area. You may need to submit another one if need be, input all the right information.
If you can remember your character names that'll help you alot
Sorry if it seems like alot of information to handle, I tried to put it very simply for those who aren't very computer savvy.
But the key is your account email and connecting you previous account ID to this account.
Hope this helps!
Please Sticky for those who really need it!!
Edited by Akito13, 20 February 2011 - 02:37 PM.