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Maintenance still underway [Update: Finished]


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#1 Heimdallr

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Posted 06 April 2011 - 07:21 PM

We are a bit past our scheduled uptime of 8pm.

So far the in-game systems work as intended. But we are having to tweak the network and billing server stuff to make it work appropriately.

We are not expecting too much longer for opening.
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#2 Kadnya

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Posted 06 April 2011 - 07:31 PM

Just a little tip/hopeful wish/reminder before you bring the servers alive:


Please do a backup!
(no, really, I do hope you did a complete backup in case something is messed)
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#3 Heimdallr

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Posted 06 April 2011 - 07:53 PM

A bit more passed...

The kafra ladies are playing hard to get and not playing nice with the billing system, the dev teams are pondering and reviewing. Likely by the time a breakthrough is made on this the servers will be opened, but I will keep you updated.

in the mean time

Can you give some feedback on this:
What can we do to improve this for new and returning players.

http://www.playragna...startguide.aspx
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#4 ybfga102

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Posted 06 April 2011 - 07:57 PM

Heim, I would like to ask when will server transfer come back and what kind of restriction will it have?
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#5 HayrohsLegacy

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Posted 06 April 2011 - 08:04 PM

OMG let us know asap whatever is happening, waiting for hrs already bored, maybe I should off for today >_< /swt Hope u guys launch the game w/o bugs ;D

PS: Please fix our BG Flavius /thx

Edited by HayrohsLegacy, 06 April 2011 - 08:06 PM.

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#6 Evionne

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Posted 06 April 2011 - 08:06 PM

Ah, you copycat! :(

Thank you for the update, I hope the Kafra girls are being rightfully frisky.
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#7 igzz

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Posted 06 April 2011 - 08:08 PM

An estimated time when servers will be up would be useful so you don't let paying customers wait.
I won't mind even your estimated time is in 12 HOURS as long as you don't let us wait for something that isn't gonna happen relatively soon.

Edited by igzz, 06 April 2011 - 08:09 PM.

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#8 HayrohsLegacy

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Posted 06 April 2011 - 08:11 PM

A bit more passed...

The kafra ladies are playing hard to get and not playing nice with the billing system, the dev teams are pondering and reviewing. Likely by the time a breakthrough is made on this the servers will be opened, but I will keep you updated.

in the mean time

Can you give some feedback on this:
What can we do to improve this for new and returning players.

http://www.playragna...startguide.aspx


Yea this is better and easier to understand for starting/returning dudes... /no1
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#9 x2uNa

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Posted 06 April 2011 - 08:12 PM

Ah, you copycat! :(

Thank you for the update, I hope the Kafra girls are being rightfully frisky.


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#10 Pril

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Posted 06 April 2011 - 08:14 PM

A bit more passed...

The kafra ladies are playing hard to get and not playing nice with the billing system, the dev teams are pondering and reviewing. Likely by the time a breakthrough is made on this the servers will be opened, but I will keep you updated.

in the mean time

Can you give some feedback on this:
What can we do to improve this for new and returning players.

http://www.playragna...startguide.aspx

Put in the guide how to use /where for coordinates and give the coordinates of the Eden group npcs.
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#11 GuardianTK

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Posted 06 April 2011 - 08:20 PM

The Kafra girls are simply boycotting for the fact that they're not getting paid enough, didn't you get the memo?
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#12 Heimdallr

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Posted 06 April 2011 - 08:22 PM

Right now we had a breakthrough of sorts, but we need to restart the servers to see if they will play nice with 3+ guys trying to use them.
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#13 Renaldoo

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Posted 06 April 2011 - 08:27 PM

Don't worry. An hour and a half behind schedule is early for you guys!

For the guide, I might suggest organizing the information a little more cleanly-- site navigation through the RO section of warpportal can be pretty wonky as it is.

E.G.
You have a link on the navbar both for GAME GUIDE and HOW TO PLAY (/howtoplay.aspx)-- game guide linking to the same page as "Helpful Start Guide." Within the GAME GUIDE, there's a link titled "Game Guide" which links to (/howtoplay_beginnerguide05.aspx), which contains the exact information as in (/howtoplay.aspx), but with illustrated instructions and a more intuitive layout-- there's no reason to have (/howtoplay.aspx) listed from the navbar when the better one is available. Looking for information can get very redundant and cumbersome, at times. As a player who has played RO since 2004, I get confused trying to find information out on the site.

This sort of repeats with all of the links under the "Game Guide" section of the navbar-- The navbar links to a less-detailed, less organized version of what's contained in /howtoplay_beginnerguide05.aspx sections. (This could use updating, however. "Server features" states that there are 4 independent servers still)

Frankly, I think all of the links in that section could be condensed and put into /howtoplay_beginnerguide05.aspx, with the addition of adding the classes/skills to the index of information contained there (that is, after all, one of the first things a new player is going to be concerned with-- checking out all the classes.)

That being said, actually having the skill trees available for viewing would be helpful. The iro.ragnarokonline.com had a pretty clean layout of class information/skills.


This is probably not at all what you were asking for (and a lot more), but I think the splash page you linked to is great! It's warm and welcoming and engaging. I just think that where it says "A quick start guide is available in our game guide", that link should correspond to (and contain all the information contained under) the game-guide section of the navbar.

It might seem really negligible, but inconsistency/poor navigation is a big turn-off. There's simply no need to have redundant pages-- putting revised versions of outdated pages up without taking the old ones down and replacing them.

Edited by Renaldoo, 06 April 2011 - 08:34 PM.

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#14 HayrohsLegacy

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Posted 06 April 2011 - 08:31 PM

Right now we had a breakthrough of sorts, but we need to restart the servers to see if they will play nice with 3+ guys trying to use them.


Sounds like server gonna be up soon /gg
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#15 Heimdallr

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Posted 06 April 2011 - 08:34 PM

Open now.


Lets hope that load isn't a problem.
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#16 Evionne

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Posted 06 April 2011 - 08:37 PM

Thank you. :(
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#17 Credence

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Posted 06 April 2011 - 08:45 PM

Open now.


Lets hope that load isn't a problem.

Open now meaning the server is up? I still cannot log-in for some reason :(.
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#18 Recette

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Posted 06 April 2011 - 08:46 PM

I'm in. Looks good.
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#19 TheFury

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Posted 06 April 2011 - 08:56 PM

i dont see any change exp penalty -67% is a bad way of putting it i cant find any vip npcs or anything but the reseter maybe that new town? idk....
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#20 Virginia

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Posted 06 April 2011 - 09:08 PM

I'm trying to log in right now to visit, but it's currently giving me "failed to connect" errors.
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#21 Dukeares

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Posted 06 April 2011 - 09:23 PM

i ma try login tomorrow...since theoretically they gona be another maint or something becouse of bug or what ever.
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