14 replies to this topic

[SelasVic]

You sign up union war bam "Server Disconnects"
You start medal bam "Server Disconnects"
You play union war bam "Server Disconnects"
You refine items bam "Server Disconnects" (Plutos, Venus, Lisent, Powder lost)
Is it that hard to introduce new things AFTER you tested them and fixed problems?
Always same story.... After Orlo2 only sh* - costumes were bugged - union sets (bonuses) - "debuff"skill - were bugged etc -> Private Test Server <-
Who agrees?

[Zeppelin]

The Team is aware of the issue and is working on locating and correcting the issue as we speak.

While it is certainly not ideal for anyone involved, these continuous disconnections are allowing the Team to gather more information each time, to implement a permanent resolution.

[eogcnlGhost]

I Agree, but understand the DC's.

And you buy on the new nice ingame Item Mall, you get a thank you, but don't get your stuff and you lose your points.

Edited by eogcnlGhost, 28 April 2011 - 02:26 PM.

[DocJager]

So you notice the servers are unstable. Why the hell would you go refine, use a medal or play union war.

[Naughty]

I Agree, but understand the DC's.

And you buy on the new nice ingame Item Mall, you get a thank you, but don't get your stuff and you lose your points.

I suggest you open a support ticket they can help you.
https://support.warpportal.com

[eogcnlGhost]

It was a addon on the first post.
Not a help.

[LadyPsyber]

The Team is aware of the issue and is working on locating and correcting the issue as we speak.

While it is certainly not ideal for anyone involved, these continuous disconnections are allowing the Team to gather more information each time, to implement a permanent resolution.

Question, wouldn't it be prudent to take the server down until you can get it solidified? People are really getting pissed off about this...

[DoubleRose]

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[eogcnlGhost]

I suggest you open a support ticket they can help you.
https://support.warpportal.com

Ok, now you try to login at that support page:

"No user was found in the system with the username and password specified."

And no, I didnt forget my name and pass as im making a post here.

[Naughty]

Ok, now you try to login at that support page:

"No user was found in the system with the username and password specified."

And no, I didnt forget my name and pass as im making a post here.

Yes thats the error you will see if you try to log in with your forums account that you use to post on these forums.
I get the same error as you if i try to use my log in details for these forums "No user was found in the system with the username and password specified"
For the link i gave you, i know i had to create a completely different account to be able to log in and send in tickets.
I remember it being a total pain in the backside!

Edited by Naughty, 28 April 2011 - 03:11 PM.

[eogcnlGhost]

I tried all i have even my support account, nothing works.
As this is not the first time i use the support system.

[Naughty]

I tried all i have even my support account, nothing works.
As this is not the first time i use the support system.

Then thats very odd that it wont let you log in eog.
I just tried to log in to the support system with my registered account and it let me log in just fine.
Maybe you should try private message Corvus directly via forums and see if he can assist you. I have always found him to be very helpful.

[eogcnlGhost]

I wil try to PM him, ty.

[iBryan]

So you notice the servers are unstable. Why the hell would you go refine, use a medal or play union war.

+1

[Zeppelin]

Servers are up. Enjoy!