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Having problems with net


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#1 Lorderagon

Lorderagon

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Posted 20 May 2011 - 08:45 AM

Greetings
A few days ago..i changed my ISP so when i did it... i was playing iro cool...but suddenly the net go down..
i have a serious lag playing and also i got dc sometimes
i did a ping to google.com i receive lost packets
i did a ping to youtube.com and same
besides when i am online at windows live messenger..i got dc sometimes
but when i do a ping to the server of my ISP i don't receive any lost packets...
so i did a tracert to iro.ragnarokonline.com and i received this...

20/05/2011 10:38 AM

C:\Users\Monnar>tracert iro.ragnarokonline.com

Traza a la dirección iro.ragnarokonline.com [128.241.93.60]
sobre un máximo de 30 saltos:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 38 ms 39 ms 39 ms 190.130.55.1
3 40 ms 47 ms 43 ms 207.42.184.65
4 60 ms 63 ms 60 ms 63.65.190.81
5 63 ms 64 ms 61 ms 0.so-2-1-1.XL3.MIA4.ALTER.NET [152.63.83.178]
6 63 ms 78 ms 63 ms 0.so-6-0-0.BR1.MIA4.ALTER.NET [152.63.80.29]
7 63 ms 65 ms 61 ms 204.255.169.186
8 70 ms 71 ms 63 ms xe-0-1-0.r21.miamfl02.us.bb.gin.ntt.net [129.250
.2.162]
9 101 ms 105 ms 103 ms as-3.r20.dllstx09.us.bb.gin.ntt.net [129.250.6.8
6]
10 134 ms 127 ms 135 ms ae-5.r20.lsanca03.us.bb.gin.ntt.net [129.250.2.1
68]
11 153 ms 214 ms 392 ms po-1.r00.lsanca19.us.bb.gin.ntt.net [129.250.6.3
8]
12 139 ms 177 ms 155 ms xe-6-4.r00.lsanca19.us.ce.gin.ntt.net [204.1.253
.102]
13 128 ms 128 ms 142 ms portal.demarcation.gravityus.com [204.2.170.50]

14 127 ms 139 ms 140 ms www.playragnarok.com [128.241.93.60]

Traza completa.


I Called tech support to my ISP Provider and they telled me that is a "problem outside of the country (Website's ISP of the websites or servers i guess)"

Edited by Lorderagon, 20 May 2011 - 08:48 AM.

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#2 DrAzzy

DrAzzy

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Posted 20 May 2011 - 09:20 AM

You didn't manage to catch any packet loss in that trace, but your symptoms are consistent with packet loss. Likely if you repeated the tracerts a few times, you'd see packet loss.

Unfortunately, it seems like we can no longer count on ISPs to provide connectivity without packet loss. Large numbers of players experience packet loss with RO (and some other games) that make the game unplayable.

The usual solution is to use a service like LowerPing.com or WTFast.com - both of those offer free trials (no limits, but you get DC'ed every 30 minutes if you're not paid on there). I've been using LowerPing.com, and it works like a charm. Play around with the trials and see if they fix your lag problems.
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