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#1 Winge

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Posted 27 May 2011 - 03:35 PM

I know a lot of people may do this and forum goers are probably over the spam of it but I saw some doing it and am hoping it may speed up the ticket I've placed in the WarpPortal support page. I came back to Ragnarok for renewal in December and played for a few months and stopped playing because of money reasons. I recently saw it was free to play so I wanted to check it out and I got a message saying my account was suspended until the year 2020. I was wondering why or if a GM could answer my ticket.

Again, sorry for throwing this onto the forums but I really want to get a quick answer, for reference reasons the ticket number is [011-1572ECA0-B611]

Thanks in advanced.
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#2 Unifan

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Posted 27 May 2011 - 03:38 PM

my friend got banned to but not till 2020 so yeh, she just want explaination, so reply this ticket number if GM are reading =x "02C-15728FA9-8A35"
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#3 Corvus

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Posted 27 May 2011 - 03:40 PM

Unfortunately, posting on the forums is not going to get you a quicker response. You will have to wait for a response to your ticket.

It is going to take a couple of days to get a response to you, but in your case, it looks like that response will come with resolution, so that is a plus. I do apologize for the delay.
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#4 Nilami

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Posted 27 May 2011 - 03:40 PM

Just to let you know, the GMs and CMs have made it clear they are at least 3 days behind in tickets at times and still trying to catch up. My guess is that this most recent maintenance response has put them even further behind.

I'm sure they would say, "please be patient" but I thought you should know in case you haven't read their other comments.
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#5 Winge

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Posted 27 May 2011 - 03:41 PM

Okay, I'll just make another account and play in the mean time, I didn't mean to start a disturbance and thanks for the quick replies.
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#6 veteran2003

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Posted 27 May 2011 - 03:43 PM

Okay, I'll just make another account and play in the mean time, I didn't mean to start a disturbance and thanks for the quick replies.


Doesnt look like you caused a disturbance. You were rightfully concerned.
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#7 Corvus

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Posted 27 May 2011 - 03:45 PM

No disturbance caused, so no worries :wink:
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#8 Unifan

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Posted 27 May 2011 - 03:56 PM

by the time the response come the account would be released and she will never know why she got suspended @__________@
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