I am going to love and tolerate the <poo poo> out of this thread.
On a serious note if you have some constructive feedback about how the game is being run, how the updates are being implemented, or anything like that there are plenty of places to voice your sentiment. These are incredibly helpful to us, and we DO read them and take this criticism seriously.
If Sakray were a viable option, it is no doubt that we would want to be testing updates there instead of on the live servers but Sakray is set to pre-renewal mechanics for the forseeable future. Yggdrasil would be an option too, but to be a real test environment it would have to be one where a wipe could occurr at any time- I doubt many of the people who are jumping on to ygg would appreciate that change. I would also like to point out that the GM team and the CM/Production teams are separate, the GMs do not dictate changes to the game and neither Heim or I are GMs. They are performing customer support for all of our titles, with the higher and higher numbers of RO players logging in daily the ticket response times have significantly lengthened and they are working towards shortening customer response time.
If you would like to join in a discussion I can point you towards one, but creating a warpportal account (with no RO account attached) minutes before creating this thread to ask for our heads on the metaphorical platter frankly adds nothing.
Thank you kindly.
Why do you appear in game on "GM" accounts then?
You guys do a good job moderating and being a lifeline to the community, but Heim's recent decision making is really out in left field.
It almost feels like he's changing the game for himself, rather than the community.
He comments all the time about playing on the weekends, etc. It's hard to believe that someone in his position playing the game isn't a tad bit biased.
He knows about all the changes before they happen and could easily benefit from them without anyone knowing, including you or anyone else.
All that aside, I think it's really petty of you guys to use Sakray only for doing USRC.
I have won USRC before and it seems to me like you guys back it just so that you can gorge yourselves on food and get a free trip form HQ.
Sure, you probably get some kind of commission if you take it all the way, but I really don't see that happening. Why would the players want to back up such a pitiful GM team? They would do it for the internet fame and money before wanting to represent iRO.
There's no other option either, Heim gets extremely anal when people bring up going to other servers like fRO, where it isn't as private server-ish.
If you're truly being sincere, give us a way to contact the people you work for, so they we can express feedback to them.
You don't even have a direct customer service line available to the public like any other business would.
Edited by Myzery, 28 May 2011 - 12:28 PM.
This topic is locked
, after 60+ pages of people asking for a change or a feature like the uncard service they just do nothing
