Cant log in
#26
Posted 03 June 2011 - 09:40 AM
#27
Posted 03 June 2011 - 09:49 AM
But, my friend hasn't been able to log in in the past two days. (No ban messages either, so it's not that)
He gets errored out. And when I moved his maestro to a secluded area so he could try again, he still errored out.
I can access his accounts fine, but he doesn't seem to be able to login at all.
And he's patched to the newest update too. Could someone possibly tell me what's wrong?
#28
Posted 03 June 2011 - 11:03 AM
It is advised that he uninstall and reinstall RO, and patch with our newest client.
Be sure he installs as an admin and the folder it is in has "write access".
Patch as an admin.
#29
Posted 03 June 2011 - 11:10 AM
#30
Posted 03 June 2011 - 11:21 AM
#31
Posted 03 June 2011 - 12:01 PM
#32
Posted 03 June 2011 - 12:35 PM
both of you have been reset.
if you had a ticket in, could you be a pal and update it to indicate issue is resolved please.
#33
Posted 03 June 2011 - 01:37 PM
Wait Komseki, if you are able to login the character then the character is fine, it would be a client issue.
It is advised that he uninstall and reinstall RO, and patch with our newest client.
Be sure he installs as an admin and the folder it is in has "write access".
Patch as an admin.
Thanks for the quick response Heim!
I'll let him know! c: <3
#34
Posted 03 June 2011 - 02:43 PM
#35
Posted 03 June 2011 - 03:19 PM
#36
Posted 03 June 2011 - 04:04 PM
#37
Posted 03 June 2011 - 04:26 PM
#38
Posted 03 June 2011 - 05:51 PM
Thanks for the quick work, Heim, but now I get disconnected before even loading the game. Like before, I could see myself standing in Prontera, but no one else would load and I'd DC. Now I don't get out of the title screen. I click on the HP and it sits for a few seconds and says Failed to connect to server.
oh... thats what i get for not even checking the char... same appears to happen for Assumptio !! (Ymir)
Edited by Stalkerness, 03 June 2011 - 05:52 PM.
#39
Posted 03 June 2011 - 06:12 PM
FS Nomad
Assumptio
Dorobu
in about 20 minutes.
gomaenu you are a guild member, and to fix you we need to do a little more magic. It will get done tonight.
#40
Posted 03 June 2011 - 06:19 PM
heim plz fix lady tanee hat i cant log inI'm looking at you 3 over, I think I messed it up a bit. But no fear the GM team is alerted and fixing it proper like. Check the 3 chars
FS Nomad
Assumptio
Dorobu
in about 20 minutes.
gomaenu you are a guild member, and to fix you we need to do a little more magic. It will get done tonight.
#41
Posted 03 June 2011 - 06:24 PM
I submitted a ticket with more details: 1A6-157C5288-DF42 is the number.
#42
Posted 03 June 2011 - 06:32 PM
heim plz fix lady tanee hat i cant log in
I have this problem too. Please help.
#43
Posted 03 June 2011 - 07:37 PM
I'm looking at you 3 over, I think I messed it up a bit. But no fear the GM team is alerted and fixing it proper like. Check the 3 chars
FS Nomad
Assumptio
Dorobu
in about 20 minutes.
gomaenu you are a guild member, and to fix you we need to do a little more magic. It will get done tonight.
thanks, very much appreciated
#44
Posted 03 June 2011 - 08:50 PM
#45
Posted 03 June 2011 - 11:14 PM
Edited by Hemanth, 03 June 2011 - 11:17 PM.
#46
Posted 04 June 2011 - 11:09 AM
Edited by Hakobune, 04 June 2011 - 11:10 AM.
#47
Posted 04 June 2011 - 12:21 PM
Angelina. should currently be fixed!Heim plz fix my character "Angelina." in valkyrie server. I have to login before woe. Please fix my character asap. I get disconnected msg the moment i login.
#48
Posted 04 June 2011 - 02:10 PM
#49
Posted 04 June 2011 - 03:08 PM
#50
Posted 04 June 2011 - 04:38 PM
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