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Paypal Issue


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#1 Namino

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Posted 18 August 2010 - 03:06 PM

Hey folks.

I'm trying to purchase WP on my account using the paypal option, but I'm running into a bit of a sticking point. I click the pricing option, and then click paypal. And that's it. No step three arrives for me to input my paypal account, nor am I redirected to an independant Paypal site to complete the transfer. I just click Place Order (the only remaining option on the page) and am sent to the results page:

Result

For your protection in preventing identity theft and fraud, all accounts attempting to use the PayPal or Credit Card method are manually verified by Gravity Interactive based on registered account information. This process may take up to 24 hours to complete depending upon the time of day. If you still receive this message 24 hours after your first attempt or have any questions about this process, please contact our payment department via the Warp Portal Support Center.


My email address for this account is not the same as the email of my paypal account. I didn't think that would be an issue but at this point I'm at a loss for what else to do...
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#2 Xephy

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Posted 18 August 2010 - 05:27 PM

I'm totally at the same state as you. I've been waiting for 2days.. If you have an solution, please tell me too! :rice:
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#3 ZeroTigress

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Posted 18 August 2010 - 05:55 PM

If you pay on a weekday, you'll usually get approved after 2 hours. The very first payment you make will NOT process because it's sent through verification. Once your payment method is approved, the second payment onward will process. Gravity will NOT notify you when the verification is done so you have to just try making the same payment again to see if it'll go through.
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#4 Xephy

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Posted 18 August 2010 - 07:55 PM

If you pay on a weekday, you'll usually get approved after 2 hours. The very first payment you make will NOT process because it's sent through verification. Once your payment method is approved, the second payment onward will process. Gravity will NOT notify you when the verification is done so you have to just try making the same payment again to see if it'll go through.

'

I have waited for 2 days already. And i still couldn't go in the paypal payment page. It's taking way too long that it's start to be confusing.
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#5 ZeroTigress

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Posted 18 August 2010 - 07:56 PM

If it's taking far too long to work, submit a ticket to the payment department via WarpPortal Support and ask what's going on. More than likely you'll get something done there than posting on the forums.
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