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Crash (screen error)


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#1 DemonAsx

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Posted 19 August 2010 - 03:39 AM

help me plz....

Crash when i login to the Ragnarok

my notebook:
VGA: ATI radeon HD 3470
Anti virus: AVG(free)

help me for the solution please~~
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#2 Ultimate

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Posted 19 August 2010 - 03:44 AM

specify crash? blue screen/game shuts down/computer exploded...
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#3 DemonAsx

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Posted 19 August 2010 - 03:54 AM

hmmmm....i think like a lot of ant at screen, same like television....
and hank, i can`t do anything, i just can press the on off button my laptop... help...
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#4 DemonAsx

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Posted 19 August 2010 - 03:59 AM

specify crash? blue screen/game shuts down/computer exploded...


hmmmm....i think like a lot of ant at screen, same like television....
and hank, i can`t do anything, i just can press the on off button my laptop... help...
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#5 Ultimate

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Posted 19 August 2010 - 04:40 AM

like this?
Posted Image

or like this?
Posted Image

has this happened with other games?
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#6 DemonAsx

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Posted 19 August 2010 - 05:07 AM

like this?
Posted Image

or like this?
Posted Image

has this happened with other games?



hmmm, like the first picture, but the colour is different, in my screen the colours is more than black and white, there are yellow, white, black, blue, etc, and not stripe like that, the colour is abstrack....hmmm... this error happen to my luna game, but this is worse than the luna, in luna, i can`t play for 5 until 10 minute. but in ragnarok, just log in and after that error again, hahaha....in luna, i just close my avg and use headset, the error will be dissapear, but in ragnarok i can`t do that, in Ragnarok still error....help please...
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#7 DemonAsx

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Posted 19 August 2010 - 05:08 AM

hmmm, like the first picture, but the colour is different, in my screen the colours is more than black and white, there are yellow, white, black, blue, etc, and not stripe like that, the colour is abstrack....hmmm... this error happen to my luna game, but this is worse than the luna, in luna, i can`t play for 5 until 10 minute. but in ragnarok, just log in and after that error again, hahaha....in luna, i just close my avg and use headset, the error will be dissapear, but in ragnarok i can`t do that, in Ragnarok still error....help please...
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#8 Ultimate

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Posted 19 August 2010 - 06:14 AM

hmmm, like the first picture, but the colour is different, in my screen the colours is more than black and white, there are yellow, white, black, blue, etc, and not stripe like that, the colour is abstrack....hmmm... this error happen to my luna game, but this is worse than the luna, in luna, i can`t play for 5 until 10 minute. but in ragnarok, just log in and after that error again, hahaha....in luna, i just close my avg and use headset, the error will be dissapear, but in ragnarok i can`t do that, in Ragnarok still error....help please...



FIRST Try this:
1) right click on the "ragnarok.exe" file in your gravity folder and click on "properties." Go to compatibility mode in the top right:
Posted Image
2) Select Run in Compatibility for Windows XP SP2
3) Select Run in 640x480 mode
4) Try to run the game and tell me if this helps at all. Then we can continue troubleshooting.


If that fails this is what I would suggest:
1) download the latest ATI drivers for your operating system: http://www.amd.com/u...MDHomePage.aspx
Posted Image
2) uninstall your graphics drivers from control panel
Posted Image
3) restart your pc
4) install the latest ATI drivers (make sure you run the setup as administrator)
5) Try luna and Ragnarok Online

If this fails, your graphics card may be defective but it is somewhat difficult to guess just based on what I've read.

Edited by Ultimate, 19 August 2010 - 06:18 AM.

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#9 DemonAsx

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Posted 19 August 2010 - 06:37 AM

FIRST Try this:
1) right click on the "ragnarok.exe" file in your gravity folder and click on "properties." Go to compatibility mode in the top right:
Posted Image
2) Select Run in Compatibility for Windows XP SP2
3) Select Run in 640x480 mode
4) Try to run the game and tell me if this helps at all. Then we can continue troubleshooting.


If that fails this is what I would suggest:
1) download the latest ATI drivers for your operating system: http://www.amd.com/u...MDHomePage.aspx
Posted Image
2) uninstall your graphics drivers from control panel
Posted Image
3) restart your pc
4) install the latest ATI drivers (make sure you run the setup as administrator)
5) Try luna and Ragnarok Online

If this fails, your graphics card may be defective but it is somewhat difficult to guess just based on what I've read.



hmmm, my brother tell me, this error is because my vista isn`t compatible with the ragnarok, so, what is the solution??
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#10 DrAzzy

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Posted 19 August 2010 - 06:40 AM

Reinstalling the drivers as ultimate suggested would be a good thing to try. Also reinstalling directx might work.

Pray that it's not a defective graphics card.
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#11 Ultimate

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Posted 19 August 2010 - 06:44 AM

hmmm, my brother tell me, this error is because my vista isn`t compatible with the ragnarok, so, what is the solution??


FIRST Try this:
1) right click on the "ragnarok.exe" file in your gravity folder and click on "properties." Go to compatibility mode in the top right:
Posted Image
2) Select Run in Compatibility for Windows XP SP2
3) Try to run the game and tell me if this helps at all. Then we can continue troubleshooting.

Edited by Ultimate, 19 August 2010 - 06:51 AM.

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#12 DrAzzy

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Posted 19 August 2010 - 07:24 AM

Ragnarok is compatable with vista. It can take some work to make it patch, but if you're getting RO to start, you've obviously gotten through the patch client.

Many players are running vista.
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