6 replies to this topic

[Encai]

Hey so, I downloaded the full installer, everything went right, then I patched it but when I press "Start" it says this:
I tried to manual adding kernel32.dll and ntdll.dll in the folder but nothing, anyone? :c

Module Name: C:\Program Files\Gravity\Ragnarok Online\ragexe.exe
Time Stamp: 0x4e41d6be - Wed Aug 10 02:54:22 2011


Exception Type: 0xc0000005

0x096f2ea2
0x7786d700 ntdll.dll
0x7783f68d ntdll.dll
0x7783f63b ntdll.dll
0x7724ed73 kernel32.dll
0x778737f5 ntdll.dll
0x778737c8 ntdll.dll

eax: 0x096f2ea2 ebx: 0x7ffdd000
ecx: 0x092407d0 edx: 0x001be124
esi: 0x0000000c edi: 0x002298b0
ebp: 0x0870fee0 esp: 0x0870fec8

stack 0870fec8 - 087102c8
0870FEC8 : 00 D7 86 77 D0 07 24 09 00 E0 FD 7F 78 98 22 00
0870FED8 : B8 34 22 00 0D 00 00 00 78 FF 70 08 8D F6 83 77
0870FEE8 : 78 98 22 00 E2 3C E8 7E 00 00 00 00 00 00 00 00
0870FEF8 : B8 34 22 00 C4 21 42 74 00 00 00 00 12 00 00 00
0870FF08 : 00 00 00 00 00 00 00 00 E5 B6 16 01 F2 01 00 00
0870FF18 : 28 02 00 00 00 00 00 00 0F 22 42 74 00 00 00 00
0870FF28 : 00 00 00 00 00 00 42 74 00 00 00 00 00 00 00 00
0870FF38 : 00 00 00 00 00 00 00 00 F8 21 42 74 01 00 00 00
0870FF48 : 78 98 22 00 01 00 00 00 50 C6 1C 00 00 D0 FD 7F
0870FF58 : 00 E0 FD 7F 20 00 00 00 EC FE 70 08 C8 FA 70 08
0870FF68 : C4 FF 70 08 ED E0 82 77 12 C8 1E 01 FE FF FF FF
0870FF78 : 88 FF 70 08 3B F6 83 77 00 00 00 00 00 00 00 00
0870FF88 : 94 FF 70 08 73 ED 24 77 00 00 00 00 D4 FF 70 08
0870FF98 : F5 37 87 77 B8 34 22 00 4E 3C E8 7E 00 00 00 00
0870FFA8 : 00 00 00 00 B8 34 22 00 05 00 00 C0 51 06 26 77
0870FFB8 : 51 06 26 77 A0 FF 70 08 C8 FA 70 08 FF FF FF FF

Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000

Job : Novice

[Oda]

This is kind of the cure-all GM fix for this kind of issue:

If you are using Windows Vista or 7, try the following.

-Log on to the Windows as an administrator.
-Select the option 'Run as administrator' when starting the client.

You may also running the client in compatibility mode:
-Right-click the client icon and select 'Properties'.
-Select the 'Compatibility' tab
-Check the box next to 'Run this program in compatibility mode for:'
-Select 'Windows XP (Service Pack 3)' from the drop down box.
-Click 'OK'

If problem persists or you are using Windows XP, please try the following.

-Update the graphics and chipset drivers
-Uninstall the game
-Delete the game folder
-Update antivirus program and run a full scan
-Delete any infected files
-Download updated client from our website (using IE6 or higher, do not use Firefox or any download accelerator)
-Reinstall the game

[Encai]

Kay now it works, but instead of that error, I'm getting another one!

There are like 10-15 messages popupping, the first one says: No ClientInfo File !!
Then other errors are about LuaFiles/Hotkey and they say "attempt to call a nil value"

[Oda]

Ok, did you download the game from our website? What is the installer file name? What version of Windows are you using? Are you downloading from a dial up, firewalled, or unstable connection? Do you have old versions of RO previously installed on your system?

[Encai]

Ok, did you download the game from our website? What is the installer file name? What version of Windows are you using? Are you downloading from a dial up, firewalled, or unstable connection? Do you have old versions of RO previously installed on your system?

1. Yeah!
2. iRO-13.2.2-FullInstall-20110421-1717
3. It was a window vista but I installed Windows 7 Service Pack 1 32 bit
4. Hmm not sure, I just downloaded it with a downloader accelerator, jDownloader.
5. Yeah, some private servers but in different folders.

Edited by Encai, 18 August 2011 - 06:14 AM.

[Oda]

Remove the pserver stuff and make sure not to use a download accelerator, they can really mess with the data.

[DrAzzy]

Yeah - official RO client does not coexist peacefully with the client for illegal private servers. (Actually, I think the same is true for other national RO's as well).

In all cases, you CANNOT run clients for different national RO's (or the client for any national RO + pserver) at the same time.

In some cases, they can't even coexist when both installed on the same machine (which honestly doesn't make much sense, but it's been reported by enough people that one has to recognize that).