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I need Help with my payments


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#1 panico134

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Posted 28 October 2011 - 10:47 AM

I recently bought 1500 Warp Portal Energy using credit card yesterday and i haven't received nothing yet. I would like to know when am i going to receive the warp portal energy.
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#2 Naughty

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Posted 28 October 2011 - 11:09 AM

I recently bought 1500 Warp Portal Energy using credit card yesterday and i haven't received nothing yet. I would like to know when am i going to receive the warp portal energy.


Is this your first time buying points with credit card? If so, there is a verification period. 24 hours i believe.
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#3 panico134

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Posted 28 October 2011 - 12:39 PM

Yes is my First time. I tryied to bought with credit card a lot of times (8 times) and the payment just kiping getting errors.
I tried too debit in another account and my energy Dont come. PLZ HELP ME I WANT MY ENERGY
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#4 Zurn

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Posted 28 October 2011 - 12:53 PM

Yes is my First time. I tryied to bought with credit card a lot of times (8 times) and the payment just kiping getting errors.
I tried too debit in another account and my energy Dont come. PLZ HELP ME I WANT MY ENERGY


IF THIS IS YOUR FIRST TIME PURCHASING WARPPORTAL ENEGERY WITH THIS WARP PORTAL ACCOUNT!
The WarpPortal account will need to be verified for first payment before the purchase can be completed, this process can take up to 24 hours. Please be aware of this process then submit the required billing information in "Step 3" so we may complete the verification process.
***The account will not be charged in any way during the first payment verification process***

http://forums.warpportal.com/index.php?/topic/49755-turning-im-points-into-zulie/

Edited by Zurn, 28 October 2011 - 12:53 PM.

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#5 panico134

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Posted 28 October 2011 - 01:17 PM

Ok Thx alot For the attention!
But what i do? Buy again or i wait?
If i wait. The Warp portal will send a email for me?
Plz anwser me!

Email:

plz send a email for me !

Edited by Zurn, 28 October 2011 - 03:34 PM.

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#6 Rukario

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Posted 28 October 2011 - 01:53 PM

Yes, I'm pretty sure you have to purchase it again.

To make sure, check your balance (of your credit card,) to see if the money was taken out of your account.
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#7 panico134

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Posted 28 October 2011 - 02:28 PM

Ok thx for the atention
But 1 more question
When i Boght Warp portal Energy
arive imiediatly?
(on Second)
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#8 Zurn

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Posted 28 October 2011 - 03:35 PM

Ok Thx alot For the attention!
But what i do? Buy again or i wait?
If i wait. The Warp portal will send a email for me?
Plz anwser me!

Email:

plz send a email for me !

please dont put personal things like emails on the forums it opens you up for all sorts of things.

Yes, I'm pretty sure you have to purchase it again.
To make sure, check your balance (of your credit card,) to see if the money was taken out of your account.

this is true but only after the 24 hours

Ok thx for the atention
But 1 more question
When i Boght Warp portal Energy
arive imiediatly?
(on Second)

after the 24 hours for verification it should be pretty fast if not instant
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#9 panico134

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Posted 28 October 2011 - 04:07 PM

i waited 24 hours. When i try to buy 1.500 Energy I have this error: Failed to Check AVS file

plz help me
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#10 Zurn

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Posted 28 October 2011 - 04:11 PM

heres a Knowledge base on payments look through this first if that doesnt help send a ticket here https://support.warp...mNewTicket.aspx to learn how to submit a ticket if you dont know look here http://forums.warppo...it-a-ticket-v2/
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#11 panico134

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Posted 28 October 2011 - 04:15 PM

I Give up with this. i Will create a new email, New warp portal account, new rose account and try to buy again.
But thx for the support Warp Portal Team!
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#12 yamz

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Posted 01 November 2011 - 01:28 PM

IF THIS IS YOUR FIRST TIME PURCHASING WARPPORTAL ENEGERY WITH THIS WARP PORTAL ACCOUNT!
The WarpPortal account will need to be verified for first payment before the purchase can be completed, this process can take up to 24 hours. Please be aware of this process then submit the required billing information in "Step 3" so we may complete the verification process.
***The account will not be charged in any way during the first payment verification process***

http://forums.warpportal.com/index.php?/topic/49755-turning-im-points-into-zulie/



The red font hurt my eyes :dunno:
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#13 Zurn

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Posted 01 November 2011 - 01:30 PM

The red font hurt my eyes :dunno:

dont look at it to long its like the sun D:
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#14 yamz

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Posted 01 November 2011 - 01:37 PM

dont look at it to long its like the sun D:



make it look like a moon :dunno:
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#15 Naughty

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Posted 02 November 2011 - 08:05 AM

make it look like a moon -_-


xD

IF THIS IS YOUR FIRST TIME PURCHASING WARPPORTAL ENEGERY WITH THIS WARP PORTAL ACCOUNT!

The WarpPortal account will need to be verified for first payment before the purchase can be completed, this process can take up to 24 hours. Please be aware of this process then submit the required billing information in "Step 3" so we may complete the verification process.
***The account will not be charged in any way during the first payment verification process***
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