7 replies to this topic

[lynxtheclown]

Please fellow gamers take the time to read what happened to me on Ragnarok I love the game and got BANNED for selling a 2 Billion zeny card ( Maya Purple Card ) I pulled from an OCA. Please someone let me know what I can do? If you notice I posted an Add that can still be seen on here on 10-19-2011. With my name and my in game name now I am banned and they want to wipe my account for something I did not do. Any help be great or even some up lifting words, b/c it seems my account will be lost for ever and I don't think I'll be back after this mishap.

@aim.com

Subject Cant log it???
I have provided enough proof that I did NOT buy zeny I found the card in an OCA on 10-19-2011 its on your Facebook Page notice the time and date "James Fortune Today I found a Maya Purple Card Would anyone like to buy it I am on The Valkyerin server Name ChaosKarma Mail me. C/O 1 Billion
October 19 at 11:58pm · Like" That date would be 10-19-2011, The offer at the time was 1 billion zeny. He paid for the card 999,999,999 in the 1st deal to deal transaction in the city of Pornt. and then got the card. He then dealed me again the same day seconds later for one more time of 999,999,999. Bringing my zeny total over 2 billion. Now your saying on 10-21-2011 TWO DAYS AFTER I paid for zeny..... Why in the heck would I pay for any zeny when I was carrying over 2 billion??? I would like to to PLEASE look at your facebook page ( also the pic I sent you named proof ) I used my real name, James Fortune, My Real Facebook to post I was selling this card under my merches name ChaosKarma. I feel the clears me of all wrong doings. IF the guy who paid for the card was a zeny dealer or what ever I can't control that its not like he came with a name like IBOT4ZENY or something he made a legal offer of 2 Billion we talked about it he paid for it in person in game NO REAL money was ever talked about or transferred. You guys are making a mistake please send this let to a manger to review it.

10/29/2011 10:40 PM
@aim.com

Subject Cant log it???
I found and sold the MPC card on 10-19 for a Billion Why would I pay for Zeny On 10-21 if I had 2 Billion??? Who was the RMT I got it from then???

10/29/2011 5:18 PM
Joy (Quve)

Subject Cant log it???
Greetings,

Thank you for contacting the WarpPortal Support Team.

We understand your frustration regarding your account. We have checked our records and found out that this account has received large amount of zeny from a known RMT seller dated October 21, 2011. As we have stated in our previous response, the only way for us to release your account is for you to agree in the terms set forth. We implore you to take your time and think of the limited release we are offering you. Whenever you are ready, kindly include "I agree to a full zeny wipe including the items I have purchased using the illegally obtained zeny" in your next response. Until then, your account will remain suspended indefinitely for violating the games Terms of Service. Again, this decision is final and non-negotiable. We appreciate your understanding and cooperation in relation to this matter.

Should you require further assistance, please do not hesitate to contact us again. We apologize for the inconvenience this may have caused you and thank you for your continued support of Ragnarok Online.

Sincerely,

Joy
Customer Service Representative
WarpPortal Support Team

Please do not reply to this email. Using the reply function will result in the WarpPortal support team not receiving your reply. In order to respond, please log in to the WarpPortal Support Site and reply to this ticket.

10/28/2011 6:34 PM
@aim.com

Subject Cant log it???
Attachments proof.jpg
I have proof I found the card on 10-19 Because I posted an Add on Facebook here look You'll notice I also used my In Game Toon name of ChaosKarma ( My merch )

http://www.facebook.com/playragnarok


Ragnarok Online
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Like · · Share · October 19 at 2:12pm ·
37 people like this.
James Fortune Today I found a Maya Purple Card Would anyone like to buy it I am on The Valkyerin server Name ChaosKarma Mail me. C/O 1 Billion
October 19 at 11:58pm · Like
Izabele Araujo manero
October 23 at 2:58pm · Like
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Older Posts

10/28/2011 6:20 PM
@aim.com

Subject Cant log it???
That was 2 Billion zeny on the card. Please review my chats if you would like to. I would really like my account back.

10/28/2011 6:18 PM
@aim.com

Subject Cant log it???
I never paid for zeny. I found a Maya Purple Card in an Old Card Album that I got with Items I sold I also sold that card for 2,000,000,000 I can get you the guys name if you want or I was talking to one guy named Ghost. ( Note the "." at the end of his name ) about buying it. So I went out and got more OCA's and had about 5 Mill left on me. Now I cant log in and you guys banned my account for something I did not do.

10/28/2011 3:48 PM
Joy (Quve)

Subject Cant log it???
Greetings,

Thank you for contacting the WarpPortal Support Team.

We understand that you are inquiring about your game account status. We regret to inform you that your account juggalo22 has been suspended due to association with other accounts affiliated in illegal zeny/real money trading. Please be informed that the said act has violated the games Terms of Service. However, we may consider releasing your account if you agree to a full zeny wipe and removal of all the items you have purchased using the illegally obtained zeny. These will include all the characters under the account in question. Also, some of the items you may have not purchased with the illegally obtained Zeny might be removed as well if your current zeny amount and items are not enough to compensate for the real value of what you have bought from the illegal gold sellers. If you agree to this condition, kindly include "I agree to a full zeny wipe including the items I have purchased using the illegally obtained zeny" in your next response. Kindly understand that this decision is final and non-negotiable. We appreciate your understanding and cooperation in relation to this matter.

Should you require further assistance, please do not hesitate to contact us again. We apologize for the inconvenience this may have caused you and thank you for your continued support of Ragnarok Online.

Sincerely,

Joy
Customer Service Representative
WarpPortal Support Team

Please do not reply to this email. Using the reply function will result in the WarpPortal support team not receiving your reply. In order to respond, please log in to the WarpPortal Support Site and reply to this ticket.

10/27/2011 6:26 PM
@aim.com

Subject Cant log it???
Attachments hlp1.jpg
Hi I am trying to log in and it said I cant log in till 2020????
about a minute ago · Edit Post · Delete Post

[blitzersion]

According to RMS (Rate My Server), you can't find Maya Purple Card in an Old Card Album.


You can however find one in a Mystical Card Album.

Edited by blitzersion, 30 October 2011 - 06:21 PM.

[rivermans]

According to RMS, you can't find Maya Purple Card in an Old Card Album.

http:///index.php?page=random_db&op=1&gid=3

You can however find one in a Mystical Card Album.

too bad RMS doesn't pertain to IRO it only pertains to the illegal private servers and on IRO you can get Maya Purple from an OLD Card Album

[lynxtheclown]

too bad RMS doesn't pertain to IRO it only pertains to the illegal private servers and on IRO you can get Maya Purple from an OLD Card Album

That is what the lady said. Its a copy of the open ticket, and yes you can get a MPC in an OCA.

[lynxtheclown]

RMS hasn't been updated in YEARS.....

[FoxyWoxy]

WEIRD response from GMs. I guess just Message Heim if you believe you were wronged.

[lynxtheclown]

MY Proof.



<a href="http://tinypic.com?ref=9gkhgj" target="_blank"><img src="http://i44.tinypic.c...com/9gkhgj.jpg" border="0" alt="Image and video hosting by TinyPic"></a>


Ragnarok Online Oda: James, the GM Team is well able to tell the difference between somebody trading zeny for something with a normal player, and when players receive large amounts of zeny that originated on novice zeny seller accounts with nothing traded in return. The Facebook page is not the place for discussion of an account's suspension.
7 hours ago · Like

Hugo Velasquez Next time trade w/ a Rogue not w/ a novice. /gg
6 hours ago · Like

James Fortune I sold a card...... Look it up. I had an add up on here on 10-19 and was banned for selling it is the bottom line and yes a FB page is a great way to show how you guys want to wipe my account for something I did not do I showed more then enough proof I did not buy sell or trade zeny for cash. I brought a OCA scored a MPC even took out an ad on THIS FB PAGE ON MY SCORE with a C/O of 1 Billion on 10-19. So when I sold this card I got banned Please ODA message me in privet to talk about this thanks. I don't mean to make you guys look bad or anything like that but has you can see from the ticket me trying to plead my case and show the proof i have is going no where.
12 minutes ago · Like

[lynxtheclown]

WEIRD response from GMs. I guess just Message Heim if you believe you were wronged.

Still new how would I do this? Thanks for the help guys.