# Ragnarok, can't delete characters after binding to WarpPortal
Status : Non-bug the email address on the Ragnarok accts are always matched to the warpportal account (even if they weren't before the binding).
I'm curious how those of us who registered at Warp Portal and can no longer delete characters are NOT experiencing a bug. Am I mistaken? I don't understand how it's not a bug. Can somebody please explain?