how do i pay for my account
#1
Posted 24 July 2010 - 09:21 AM
i went to payment on the ragnarok website, i couldnt find anything else that seemed fermilliar in paying for my account. i feel i just threw away five dollars on some stupid "energy"
i dont see how its related at all to my ragnarok account and i have a bad feeling it really isnt.
I JUST WANNA GRIND MINDLESSLY ON MY HUNTER KILLING HILLWINDS. this is ridiculous!!!!
#2
Posted 24 July 2010 - 09:52 AM
To buy WP points go to Power Up section obviously. Buy the amount of points you need (1k for a month).
Then,
1. Hit the + beside the account you want on the left screen. It should bring up the WP energy page.
2. Select the amount of WP/Sub you want from here. (ie. you want a month sub, hit the month sub/1k WP one)
And there you go.
Do not use the Transfer option. The Transfer button is for Kafra Points.
Edited by Katreyn, 24 July 2010 - 02:08 PM.
#3
Posted 24 July 2010 - 10:17 AM
#4
Posted 24 July 2010 - 10:23 AM
okay, i did all that. says the account has 1,000wp points on it. i still cant log in due to unpaid account.
Did you add the 1000 WP points to the account you want to pay?
You need to convert it to the subscription payment by going to the account you want to pay on the Warp Portal site and converting that 1000 points to the month plan.
Did you go to this section of the site and pay? (game accounts > account you want to pay for > power up)
If you want to pay for sub, you choose the option you want and hit Place Order.
edit: Btw, Gravity, I'm sure that typo is quite obvious to you.
Edited by Katreyn, 24 July 2010 - 10:29 AM.
#5
Posted 24 July 2010 - 10:30 AM
i dont want to get the one month cause i only play a couple hours a week
#6
Posted 24 July 2010 - 10:30 AM
#7
Posted 24 July 2010 - 10:34 AM
it shows the account name, and says 1,000wp points, and i did go to that page, i just want the 30 hour plan so i selected that for 800 and it says i dont have enough wp points to get it.
i dont want to get the one month cause i only play a couple hours a week
Where does it show you having 1000 WP points at? At the top of the page besides Point Balance? Or is it where the total WP energy is?
Do you happen to have more then one account set to this Warp Portal account?
That huge transfer button, transfers WP to Kafra Points.
If it still says you don't have enough points and you knowingly have 1000 WP then I'm not sure, got any way you can show me a picture of what you are seeing a little? Otherwise I'd say send in a ticket.
Edited by Katreyn, 24 July 2010 - 10:35 AM.
#8
Posted 24 July 2010 - 11:02 AM
hopefully that works.. thats what i see. dunno what to do from here.
#9
Posted 24 July 2010 - 11:03 AM
But yeah...you put that 1k points into Kafra Points....Send in a ticket and see if they will revert that. X_x I guess I confused you. I'm sorry. >.<
Pretty much, what you were supposed to do was buy the WP points, then go to that page I posted above. Don't touch the transfer button, select the sub you want, and pay for it. I guess I confused you when I posted that 2nd half about kafra points. >.<
Edited by Katreyn, 24 July 2010 - 11:10 AM.
#10
Posted 24 July 2010 - 11:14 AM
oh hey, 30 hours, thats what i would like! put in my card info.. and BAM! IM ON!!! WOW SO SIMPLE!!!! ONE TWO STEP!
its called MONEY DAMN IT! NOT POWER UPS, OR WP, OR WHATEVER! man i wish i could complain to whoevers idea this crap was. i hope i get my 10 bucks back.
i never saw anything about kafra points when i was paying.
#11
Posted 24 July 2010 - 11:19 AM
I hope you can get it fixed as well. >.< Sorry about that. I feel bad now. >.< I must be a bad explainer. D:
Edited by Katreyn, 24 July 2010 - 11:20 AM.
#12
Posted 24 July 2010 - 11:22 AM
#13
Posted 24 July 2010 - 12:26 PM
#14
Posted 24 July 2010 - 12:30 PM
Where is the 800 WP option?
Go to your account management > game accounts > account you want to pay for > power up.
Should take you to a page with payment options for subscriptions. The hourly one is 800 WP.
#15
Posted 24 July 2010 - 12:42 PM
But I still have to put $10 into it, huh?
#16
Posted 24 July 2010 - 12:45 PM
Ah-ha!
But I still have to put $10 into it, huh?
Yeah, sadly its either one 1k points, or two 500 points. Either way its $10 for a hourly payment. But you do get some extra points at least. :x If thats a good thing.
#17
Posted 24 July 2010 - 12:47 PM
#18
Posted 24 July 2010 - 01:47 PM
#19
Posted 24 July 2010 - 01:57 PM
Dang it, now I put 800 points into Kafra
X_x Did you do that from following the instructions I had on here? :/
#20
Posted 24 July 2010 - 02:02 PM
People still mistakenly think that you first have to transfer your WP into the account, before buying subscriptions, when "transfer[ing]" WP is actually to buy KP.
Edited by Prodigy, 24 July 2010 - 02:04 PM.
#21
Posted 24 July 2010 - 02:07 PM
@ Prodigy : That's exactly what I thought I put in a ticket thingy, hope I get an answer before monday
A simple mistake just cost me the weekend ::
Edited by TrinaCross, 24 July 2010 - 02:20 PM.
#22
Posted 24 July 2010 - 02:47 PM
anyone know if anyone is in the WP office today?
#23
Posted 24 July 2010 - 02:51 PM
Edited by Katreyn, 24 July 2010 - 02:52 PM.
#24
Posted 24 July 2010 - 10:07 PM
Gravity doesn't work on the weekends. They REALLY need to change that. MMOs need 24/7 staff, not weekday staff.*taps foot*
anyone know if anyone is in the WP office today?
#25
Posted 25 July 2010 - 07:22 AM
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