Cannot change avatar. - WarpPortal Technical - WarpPortal Community Forums

Jump to content


Photo
- - - - -

Cannot change avatar.


  • Please log in to reply
26 replies to this topic

#1 Chimes

Chimes

    I am New.

  • Members
  • 5 posts
  • Playing:Dragon Saga

Posted 12 March 2012 - 06:24 PM

I can't change my avatar with a link, or browsing from my own folders. It says "The server can not be contacted." It's been doing this for a few days now.
  • 0

#2 HavocInfinity

HavocInfinity

    Amateur Blogger

  • Members
  • 156 posts
  • LocationNew York
  • Playing:Dragon Saga
  • Server:Vyvern

Posted 12 March 2012 - 06:41 PM

Use Gravatar.

Edited by HavocInfinity, 12 March 2012 - 06:42 PM.

  • 0

#3 Phish

Phish

    Bourgeois & Champion Representative

  • Members
  • 3564 posts
  • LocationU.S.A. New York
  • Playing:Nothing

Posted 12 March 2012 - 07:05 PM

I had the same problem. Try using a smaller filesize, under 50kb..
  • 0

#4 Chimes

Chimes

    I am New.

  • Members
  • 5 posts
  • Playing:Dragon Saga

Posted 12 March 2012 - 08:47 PM

Thank you! :p_hi:
  • 0

#5 Inubashiri

Inubashiri

    Loyal White Wolf

  • Members
  • 7646 posts
  • LocationWaterfall of the Nine Heavens
  • Playing:Ragnarok Online
  • Server:All

Posted 12 March 2012 - 08:57 PM

We changed the dimension limit too, to 150x150 as well if that helps, I don't know what it was before that but yeah.

Edited by Inubashiri, 12 March 2012 - 08:58 PM.

  • 0

#6 Freja

Freja

    Too Legit To Quit

  • Members
  • 2769 posts
  • LocationScandinavia
  • Playing:Nothing

Posted 13 March 2012 - 05:38 AM

We changed the dimension limit too, to 150x150 as well if that helps, I don't know what it was before that but yeah.

It was 150x300 before, but 150x150 is fine!

Edited by Freja, 13 March 2012 - 05:38 AM.

  • 0

#7 Nuke

Nuke

    Too Legit To Quit

  • Members
  • 3107 posts
  • Playing:Nothing

Posted 13 March 2012 - 07:40 AM

i feel lost on these forums :/
  • 0

#8 Famous

Famous

    They pay me to post.

  • Members
  • 6209 posts
  • LocationEngland
  • Playing:Nothing

Posted 13 March 2012 - 10:10 AM

Hmm how do I change my avatar? Only option I see is change photo which I did successfully but my avatar is still the old one.

Edited by Famous, 13 March 2012 - 10:10 AM.

  • 0

#9 Calanor

Calanor

    Too Legit To Quit

  • Retired
  • 2474 posts
  • LocationBetween 2 Rainbows
  • Playing:ROSE Online

Posted 14 March 2012 - 07:30 PM

It was 150x300 before, but 150x150 is fine!


Ya the new version only controls width, and assumes square is the way of the avatar. I am not as much of a fan but a 300x300 avatar would be grossly over sized for what is possible atm.
  • 0

#10 Calanor

Calanor

    Too Legit To Quit

  • Retired
  • 2474 posts
  • LocationBetween 2 Rainbows
  • Playing:ROSE Online

Posted 14 March 2012 - 07:33 PM

Hmm how do I change my avatar? Only option I see is change photo which I did successfully but my avatar is still the old one.


Try setting the image again, I went ahead and removed both (sorry) but I wanted to see if updating the one helped you get them both updated.
  • 0

#11 Famous

Famous

    They pay me to post.

  • Members
  • 6209 posts
  • LocationEngland
  • Playing:Nothing

Posted 14 March 2012 - 07:34 PM

What did you do to my avatar? wth

why can't i change it? just uploaded different photo but still same old avatar u.u

you see that too? i want the picture that i have as my photo on my avatar but i have my old one still for some reason

Edited by Famous, 14 March 2012 - 07:40 PM.

  • 0

#12 Calanor

Calanor

    Too Legit To Quit

  • Retired
  • 2474 posts
  • LocationBetween 2 Rainbows
  • Playing:ROSE Online

Posted 14 March 2012 - 07:53 PM

Try updating the image once more time.
I deleted the other image off the server, lets see if this works.
  • 0

#13 Famous

Famous

    They pay me to post.

  • Members
  • 6209 posts
  • LocationEngland
  • Playing:Nothing

Posted 14 March 2012 - 07:56 PM

still old avatar u.u going to sleep nvm >.<

Edited by Famous, 14 March 2012 - 07:56 PM.

  • 0

#14 Famous

Famous

    They pay me to post.

  • Members
  • 6209 posts
  • LocationEngland
  • Playing:Nothing

Posted 19 March 2012 - 03:51 AM

Still can't change my avatar...whatever picture I upload it keeps going back to my old avatar.
  • 0

#15 Kamuro

Kamuro

    Technical Administrator

  • Community Managers
  • 60 posts
  • Playing:Nothing

Posted 19 March 2012 - 09:42 PM

Famous, we tested your account directly and it changes correctly. Please try to upload an appropriate JPG or PNG file.
  • 0

#16 Famous

Famous

    They pay me to post.

  • Members
  • 6209 posts
  • LocationEngland
  • Playing:Nothing

Posted 20 March 2012 - 02:26 PM

It's working now thanks.
  • 0

#17 Freja

Freja

    Too Legit To Quit

  • Members
  • 2769 posts
  • LocationScandinavia
  • Playing:Nothing

Posted 28 March 2012 - 08:15 AM

Testing new avatar. It doesn't seem to change everywhere, or the old one is just cached
  • 0

#18 Viole

Viole

    Too Legit To Quit

  • Members
  • 1148 posts
  • LocationTR
  • Playing:Nothing

Posted 08 May 2012 - 11:02 PM

Hmm, testing new avatar too. That's very odd, it never cached my old one like this before >.>

*Edit* Fixed.

Edited by Viole, 08 May 2012 - 11:06 PM.

  • 0

#19 duckmanneo

duckmanneo

    Awarded #1 Troll

  • Members
  • 580 posts
  • LocationIn a van down by the river.
  • Playing:Ragnarok Online
  • Server:Ymir

Posted 14 June 2012 - 06:03 PM

Rather than opening a new thread, i'll just reuse this one. I am having the same problem with my avatar picture not uploading. The little refresh icon just keep spinning. It tells me no error. I tried the url option, but the website tells me that the url is either wrong or it just decides to act like I didn't do anything at all. Any ideas?

Dimensions: 96x140
Size: 22.0 KB
Image File Type: PNG

Edited by duckmanneo, 14 June 2012 - 06:04 PM.

  • 0

#20 turninto

turninto

    Amateur Blogger

  • Members
  • 163 posts
  • LocationLighthalzen, SW
  • Playing:Ragnarok Online
  • Server:Valkyrie

Posted 14 June 2012 - 09:48 PM

Ditto, duckmanneo. It was working for me until I tried to update it today. And like duck, the image is within the size limits, at 150x150 and 43kb.

Another user, my friend essohs, is also having this issue.

Edited by turninto, 14 June 2012 - 09:48 PM.

  • 0

#21 xCupcakex

xCupcakex

    Amateur Blogger

  • Members
  • 117 posts
  • LocationLunaris Temple
  • Playing:Ragnarok Online
  • Server:Loki / Classic Loki

Posted 19 June 2012 - 07:22 AM

I can't seem to get my avatar to upload / put a direct link in. The uploader just spins and spins.
Using Google Crome.
  • 0

#22 zr0rieu

zr0rieu

    Universal Translator

  • Members
  • 3475 posts
  • Playing:Ragnarok Online

Posted 19 June 2012 - 11:48 AM

Uploading the avatar picture directly from your computer seems to be broken at the moment, however direct link from an upload website should work. I've tried the direct link option just now and I've successfully changed my avatar multiple times using Photobucket direct link.
  • 0

#23 turninto

turninto

    Amateur Blogger

  • Members
  • 163 posts
  • LocationLighthalzen, SW
  • Playing:Ragnarok Online
  • Server:Valkyrie

Posted 19 June 2012 - 03:54 PM

Uploading the avatar picture directly from your computer seems to be broken at the moment, however direct link from an upload website should work. I've tried the direct link option just now and I've successfully changed my avatar multiple times using Photobucket direct link.

It still doesn't seem to be working for me. I tried Imgur, TinyPic, and Photobucket. :c

The loading icon seems to complete the uploading cycle and promptly disappears, but nothing actually changes.
  • 0

#24 zr0rieu

zr0rieu

    Universal Translator

  • Members
  • 3475 posts
  • Playing:Ragnarok Online

Posted 19 June 2012 - 04:23 PM

That's really strange. I'll report this problem up.

Edited by zr0rieu, 19 June 2012 - 04:23 PM.

  • 0

#25 Tora

Tora

    Amateur Blogger

  • Members
  • 125 posts
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 24 June 2012 - 11:02 AM

Yeah, that has been happening to me as well. I haven't been able to add any avatar.
  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users