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[Resolved] ISP issue Thursday March 29


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#1 Oda

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Posted 29 March 2012 - 02:50 PM

Greetings everyone.

You probably already know about and were affected by the long downtime we experienced starting around noon today. With this event coming so close to Monday’s ISP issue, we can understand the frustration and lost hours that resulted from the connection issues.

The issue that occurred today can be traced to an issue with the router that connects our servers to the outside world. Our techs have been on the phone with our service provider for hours to find and repair the source of the connection problem.

Just a few minutes ago at 3:25 the issue was fixed and people were able to get connected again. We greatly appreciate the patience from the community while fixes were being made.

To make it up to our players, we will be crediting VIPs with one day of subscription time.

Enriched Hammer and the eat gear NPC will be turned on as well.

Your feedback and words of support through facebook has been very important to us during the downtime.

Thank you.

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#2 Joshiji

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Posted 29 March 2012 - 02:52 PM

Great.
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#3 Dmentd

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Posted 29 March 2012 - 02:58 PM

Thanks to all for your hard work.
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#4 markretener

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Posted 29 March 2012 - 03:14 PM

Turned on when?
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#5 Kadnya

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Posted 29 March 2012 - 03:17 PM

Enriched Hammer and the eat gear NPC will be turned on as well.


The real rare event is when they are not on...

Edited by Kadnya, 29 March 2012 - 03:17 PM.

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#6 balong

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Posted 29 March 2012 - 03:39 PM

please bring boxter also...till next maintenace please!!!!!!.before new easter egg box or whatever
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#7 ShinWolf

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Posted 29 March 2012 - 04:13 PM

hey where is enriched?????
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#8 Gaalen

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Posted 29 March 2012 - 04:23 PM

I am sorry that I must ask but I cannot find one iota of info on what an eat gear npc is... Can someone please relieve me of my pain and tell me? T_T
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#9 TheGuindo

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Posted 29 March 2012 - 11:51 PM

I am sorry that I must ask but I cannot find one iota of info on what an eat gear npc is... Can someone please relieve me of my pain and tell me? T_T


Eat Gear is the mimic outside the blue door in Eden that eats your +7 or higher gears for a chance of safe to 7 certs.
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