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[Solutions in OP] Report issues with new client here


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#51 Mokshadeva

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Posted 16 August 2012 - 06:32 PM

Where is it failing? What is the error message received?


when i run classic

Module Name: C:\Users\Mokshadeva\Desktop\Gravity\Ragnarok Online\clragexe.exe
Time Stamp: 0x5028af67 - Mon Aug 13 02:40:23 2012


Exception Type: 0xc0000005

0x0ceedd15
0x77119ab1 ntdll.dll
0x77137d72 ntdll.dll
0x77138006 ntdll.dll
0x74e433a1 kernel32.dll
0x77119ef2 ntdll.dll
0x77119ec5 ntdll.dll

eax: 0x0ceedd15 ebx: 0x7efde000
ecx: 0x030607d0 edx: 0x00ca7d7c
esi: 0x0000000d edi: 0x00d1001c
ebp: 0x0c85fee0 esp: 0x0c85fec8

stack 0c85fec8 - 0c8602c8
0C85FEC8 : B1 9A 11 77 D0 07 06 03 00 A0 FD 7E E0 FF D0 00
0C85FED8 : 50 C5 CB 00 0E 00 00 00 78 FF 85 0C 72 7D 13 77
0C85FEE8 : E0 FF D0 00 FC 03 92 7B 00 00 00 00 00 00 00 00
0C85FEF8 : 50 C5 CB 00 C4 21 20 73 00 00 00 00 12 00 00 00
0C85FF08 : 00 00 00 00 00 00 00 00 D0 DD 09 00 1D 03 00 00
0C85FF18 : 9A 02 00 00 00 00 00 00 0F 22 20 73 00 00 00 00
0C85FF28 : 00 00 00 00 00 00 20 73 00 00 00 00 00 00 00 00
0C85FF38 : 00 00 00 00 00 00 00 00 F8 21 20 73 01 00 00 00
0C85FF48 : E0 FF D0 00 01 00 00 00 40 9E CB 00 00 E0 FD 7E
0C85FF58 : 00 A0 FD 7E 20 00 00 00 EC FE 85 0C 90 FA 85 0C
0C85FF68 : C4 FF 85 0C D5 71 15 77 84 42 07 00 FE FF FF FF
0C85FF78 : 88 FF 85 0C 06 80 13 77 00 00 00 00 00 00 00 00
0C85FF88 : 94 FF 85 0C A1 33 E4 74 00 00 00 00 D4 FF 85 0C
0C85FF98 : F2 9E 11 77 50 C5 CB 00 50 03 92 7B 00 00 00 00
0C85FFA8 : 00 00 00 00 50 C5 CB 00 05 00 00 C0 F7 76 E6 74
0C85FFB8 : F7 76 E6 74 A0 FF 85 0C 90 FA 85 0C FF FF FF FF

Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000

Job : Novice


when i run renewal

Problem signature:
Problem Event Name: APPCRASH
Application Name: ragexe.exe
Application Version: 0.0.0.0
Application Timestamp: 50298ee5
Fault Module Name: ragexe.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 50298ee5
Exception Code: c0000005
Exception Offset: 0058960d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
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#52 EnkiAO

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Posted 16 August 2012 - 06:32 PM

Where is it failing? What is the error message received?



After clicking [Start], getting same ol' same ol':


Module Name: C:\Program Files (x86)\Gravity\Ragnarok Online\clragexe.exe
Time Stamp: 0x5028af67 - Mon Aug 13 00:40:23 2012


Exception Type: 0xc0000096

0x00889ae8 clragexe.exe

eax: 0x03772ec0 ebx: 0xffffffff
ecx: 0x00000916 edx: 0x00b572a0
esi: 0x00889ae8 edi: 0x00000001
ebp: 0x00000010 esp: 0x0018fbac

stack 0018fbac - 0018ffac
0018FBAC : 01 00 00 00 06 02 20 00 FF FF FF FF 02 BB FC BD
0018FBBC : 70 CC 76 03 AA 68 93 00 FD 5A 59 00 DC A0 80 00
0018FBCC : D0 34 63 00 7A BB FC BD 1E FD BA 76 E8 9A 88 00
0018FBDC : F0 FB 18 00 08 BD 76 00 00 00 00 00 E5 35 63 00
0018FBEC : 5E BB FC BD F0 FE 18 00 6E BD 76 00 00 00 00 00
0018FBFC : C5 36 63 00 00 00 00 00 38 72 74 00 A2 BC FC BD
0018FC0C : 70 88 8B 00 4E 2E BA 00 88 FF 18 00 00 00 00 00
0018FC1C : 01 00 00 00 00 00 3F 00 01 00 00 00 40 42 0F 00
0018FC2C : FE FF FF FF 9A 38 73 77 00 00 00 00 FF 07 00 00
0018FC3C : 48 7B C8 02 6A 09 00 63 98 B4 B5 00 01 00 00 00
0018FC4C : 40 7B C8 02 67 6F 6F 64 00 00 00 00 28 87 C8 02
0018FC5C : 28 87 C8 02 04 00 00 00 0F 00 00 00 00 00 B5 00
0018FC6C : 00 00 B5 00 48 7B C8 09 BC FB 18 00 E8 AF B5 00
0018FC7C : 4C FD 18 00 D5 71 77 77 E3 CA C4 02 FE FF FF FF
0018FC8C : C3 3C 73 77 EE 3C 73 77 F8 03 00 00 00 04 00 00
0018FC9C : 22 87 C8 02 20 87 C8 02 00 80 07 00 C8 00 C5 02

Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000

Job : Novice
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#53 Tanthalas23

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Posted 16 August 2012 - 06:32 PM

Cannot find file: texture\effect\dust.str


Thats what I keep getting randomly too and it makes me have to Task Manager close my RO client.
Server: Yggdrasil
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#54 TypeGsR

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Posted 16 August 2012 - 06:32 PM

even after i used classic to apply the patch. It said Ragexe.exe is not working Dx
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#55 Trevoir

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Posted 16 August 2012 - 06:32 PM

There's still another problem preventing users from opening the client. The endless cycle of Ragnarok setup is not allowing me to open the client. I even reverted the patch to original using the classic server.

Update, this is my exact situation
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#56 LilithPrincess

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Posted 16 August 2012 - 06:33 PM

and i get this error


Module Name: C:\Archivos de programa\Gravity\Ragnarok Online\Ragexe.exe
Time Stamp: 0x50298ee5 - Mon Aug 13 17:33:57 2012


Exception Type: 0xc0000005

0x01262780 nospam.dll
0x79007900

eax: 0x00000000 ebx: 0x7855ec21
ecx: 0xffffffbf edx: 0x0012f7c8
esi: 0x0012f7eb edi: 0x09b8f000
ebp: 0x002a0001 esp: 0x0012f78c

stack 0012f78c - 0012fb8c
0012F78C : C0 0B A5 03 D6 EF B8 09 2B 00 00 00 79 20 41 6E
0012F79C : 87 29 26 01 C8 F7 12 00 D6 EF B8 09 2B 00 00 00
0012F7AC : 79 20 41 6E C0 0B A5 03 48 4D A5 03 10 FA 12 00
0012F7BC : 18 E3 18 E3 18 E3 18 E3 18 E3 18 E3 69 72 65 61
0012F7CC : 6A 75 67 61 72 63 6F 6D 6F 68 69 73 74 65 72 69
0012F7DC : 63 61 61 6E 74 69 73 6F 63 69 61 6C 78 64 00 22
0012F7EC : 71 21 42 3C 00 00 00 00 80 2C 3F 3F 00 00 00 00
0012F7FC : 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0012F80C : 00 F8 73 40 00 00 00 00 00 00 00 00 00 00 00 00
0012F81C : 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0012F82C : 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0012F83C : 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0012F84C : 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0012F85C : 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0012F86C : 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0012F87C : 40 85 26 01 4E F9 12 00 F0 84 26 01 03 00 00 00

Launch Info
00E4 01C1 008E 0376 01C1 0038 0038 00A6
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000

Job : Dancer
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#57 Freedom

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Posted 16 August 2012 - 06:34 PM

First my guildies patcher wont work. So I decided to try to see if it was his or mine. So i re-logged and my patcher messed up. I ran it as admin again then it worked for me. How ever my guildies client wont work. On top of his not working, mine crashes do to some thing in game. From what i am reading it is the Gloria skill some is using. So i ask why did you do this and how are you going to fix this so we can play your game.
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#58 Mokshadeva

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Posted 16 August 2012 - 06:34 PM

Strange how the time stamps are wrong.
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#59 Lynex

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Posted 16 August 2012 - 06:35 PM

Still hasn't fixed the Gloria issue on Ymir.
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#60 TypeGsR

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Posted 16 August 2012 - 06:35 PM

this is my error
Problem signature:
Problem Event Name: APPCRASH
Application Name: ragexe.exe
Application Version: 0.0.0.0
Application Timestamp: 50298ee5
Fault Module Name: ragexe.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 50298ee5
Exception Code: c0000005
Exception Offset: 00588dc2
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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#61 CyFire

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Posted 16 August 2012 - 06:37 PM

Same problem as everyone else. Apply patch ... program blows up.... wait until next day before someone comes into office to find that what they did just before leaving for the night dosn't work...
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#62 xFireize

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Posted 16 August 2012 - 06:37 PM

http://forums.warppo...w-client-sucks/
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#63 Freedom

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Posted 16 August 2012 - 06:38 PM

on top of all this too, the client wont keep my info. So i have to re type it in every time.
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#64 Campitor

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Posted 16 August 2012 - 06:38 PM

this is my error
Problem signature:
Problem Event Name: APPCRASH
Application Name: ragexe.exe
Application Version: 0.0.0.0
Application Timestamp: 50298ee5
Fault Module Name: ragexe.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 50298ee5
Exception Code: c0000005
Exception Offset: 00588dc2
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


I got this error once then was able to run the client correctly afterwards. Is this continuing for you?
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#65 AhinaReyoh

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Posted 16 August 2012 - 06:39 PM

I don't even get an error, the client simply won't launch after I hit "Start". :p_sick:
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#66 Mokshadeva

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Posted 16 August 2012 - 06:39 PM

Same problem as everyone else. Apply patch ... program blows up.... wait until next day before someone comes into office to find that what they did just before leaving for the night dosn't work...


Sounds like a good argument for having maints in the middle of the work/school day.
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#67 Hokaru

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Posted 16 August 2012 - 06:40 PM

Right now before GM fix the problem... For Gloria's error, off your effect should fix it. There won't be any error pop up when Gloria is used.

Edited by Hokaru, 16 August 2012 - 06:41 PM.

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#68 Campitor

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Posted 16 August 2012 - 06:41 PM

Gloria: This issue should be fixed now. Repatch to fix it.
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#69 turbomant

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Posted 16 August 2012 - 06:41 PM

Can't dual client anymore? sheeeeesh -,-



Open Ragnarok.exe twice and dont click start. When both of client done with Patch ("Patch Process Complete") then you could using dual client.
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#70 Freedom

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Posted 16 August 2012 - 06:44 PM

what about people that get into game from their clients not working?
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#71 CyFire

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Posted 16 August 2012 - 06:44 PM

Gloria: This issue should be fixed now. Repatch to fix it.


Thank you for being around. however after patching I still get the same error.
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#72 Freedom

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Posted 16 August 2012 - 06:45 PM

and btw it still crashes the client
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#73 gon404

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Posted 16 August 2012 - 06:46 PM

Couldnt get in to RO whenever I press the START button i get the message ragnarog.exe.error GM's do something about this FAIL PATCH!!!!
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#74 Kriskirla

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Posted 16 August 2012 - 06:47 PM

Update, this is my exact situation

Also, after the patch, this bug is still not fixed.
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#75 Freshz33raa

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Posted 16 August 2012 - 06:48 PM

Fail! :ani_shy: :ani_shy: :ani_shy: :ani_shy:


Problem signature:
Problem Event Name: APPCRASH
Application Name: Ragexe.exe
Application Version: 0.0.0.0
Application Timestamp: 50298ee5
Fault Module Name: Ragexe.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 50298ee5
Exception Code: c0000005
Exception Offset: 0058960d
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 13322
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I can play other things now :thx:

same problem here
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