I feel like there is a lack of communication between the staff here, be it game Devs, Community Managers, Moderators, etc and the player base.
Looking through the forums tonight, I noticed that its been awhile since a staff member has really posted with the community.
First off, threads like "Dare the Community Manager" were fun to read and post in. As of right now, the last that was heard of it was Alteris informing us that they would "begin shooting for the video very soon." This was posted on August 9th, and it would've been cool to connect with the community on this project. For example, Alteris giving hints at what it might be, a blurry photo.. something to keep us interested - Not burying the thread completely.
Another example on the lack of communication is with the in-game raffle that is being held. From the players point of view, there is a lot of anticipation and excitement with the prospect of winning one of the prizes. On the Maestia homepage, the community is informed of specific dates as to which the winners will be posted. On the forums, there is only a list of the winners for week one of the raffle, not week two. I know this information is available on the homepage, but I feel it should be posted here, too.
Now, I may be speaking for myself, but the forums act as a gathering place, where information should be shared. I hope that there could be more information posted here so that we may communicate with others on topics that are posted by CMs. Since the incident on European IPs being blocked, I have not found much in the way of any formal representative posting news or trying to keep the community engaged in the forums. Im not asking you to answer every thread, or reply after someone makes a post directed at you... But please please PLEASE start communicating with your player base.
Also, several weeks ago I posted a response to the "Winners of the Summer Festival Event - Week #1." thread, asking about the Looking for Hardcore Players event/contest that was held during closed beta testing, and who the winners might be. I was answered with this: "As for the "Looking for Hardcore Players" event winners, a request has just been sent up for this information. We'll have this posted ASAP!"
ASAP is now just over two weeks later, and I couldnt find any News posts on winners for OBT events. Would a CM be so kind as to provide an update, even if it is just a "we're still working on it" ?
Maybe its just my frustration with online gaming as a whole right now, but the lack of communication is a topic that I feel should be addressed. Leaving your player base with next to nothing to work with is not a good start to what could be a fantastic game and a great gaming community (players and staff!). For something that is so easily remedied, I hope that you will take this to heart.
Thanks,
A veryyyy concerned player.

links:
http://forums.warppo...l-event-week-1/
LFHardcorePlayers: http://www.playmaest...news/article/54
http://forums.warppo...munity-manager/