Then he should make a thread on it so that normal users don't have to dig through maintenance notes to find out what is going on with a basic function like connectivity. It's unprofessional.
It is in this week's maint note again. There is a problem with the server software than handles logins/chara select and it keeps glitching out and they have to reboot the server to get the software working again, and they set it to auto-reboot every 30 mins, and while its rebooting people get d/c when changing maps and characters. They are working with Korea to fix it.