9 replies to this topic

[andivicio]

I was creating an account and when i submitted the iformation i got an notice saying: "The account is currently suspended". But i was just creating a new account...
And when i tryed to loggin on my other accounts the same message appeared ( and i tryed on 2 different accounts. But i still can loggin on games but cant enter my account on warp portal. Can someone help me?? Thank you

[Calanor]

You will have to submit a ticket. This is usually caused because you have registered more then a few WarpPortal accounts.

The support team can help you out.

http://support.warpportal.com

[extrafinger]

we have same problem.
we are 3 people use 1 IP....
and we can't login our account.
so... what must be we do...

[Calanor]

Do as I stated above. You will need to contact our support team they can help you out.

http://support.warpportal.com

[momodotone]

Calanor, how long will it takes???

[Calanor]

Calanor, how long will it takes???

If you are talking about a response to a ticket submitted, its may take 1-2days right now. If your talking about something else can you be more specific.

[Zurn]

wow your patient Calanor http://forums.warppo...tyle_emoticons/default/happy.gif

[mewi]

wow your patient Calanor http://forums.warppo...tyle_emoticons/default/happy.gif

Well I got this suspended thing too, kind of lame considering I was just making my girlfriends account -.- This is a valid reason to suspend someone? I sent a support ticket, but I'd certainly love to see what they do to someone actually doing something abusive...

[Zurn]

Well I got this suspended thing too, kind of lame considering I was just making my girlfriends account -.- This is a valid reason to suspend someone? I sent a support ticket, but I'd certainly love to see what they do to someone actually doing something abusive...

wouldn't know as far as i know i don't really do much except sit in junon and run to DOD and back.

[Calanor]

Well I got this suspended thing too, kind of lame considering I was just making my girlfriends account -.- This is a valid reason to suspend someone? I sent a support ticket, but I'd certainly love to see what they do to someone actually doing something abusive...

We have limits set on the number of accounts that can be created by one person. So registering friends isn't good, let them register their own accounts as it should be their Email/PW which should be kept for their own security.