Can't open Item Mall page
#1
Posted 23 August 2010 - 06:43 AM
#2
Posted 23 August 2010 - 08:02 AM
#3
Posted 23 August 2010 - 10:18 AM
#4
Posted 23 August 2010 - 10:47 AM
#5
Posted 23 August 2010 - 10:59 AM
#6
Posted 23 August 2010 - 11:23 AM
#7
Posted 23 August 2010 - 11:33 AM
#8
Posted 23 August 2010 - 11:36 AM
- The page scroll / view options are being refined.
Edited by Rockyonfire, 23 August 2010 - 11:39 AM.
#9
Posted 23 August 2010 - 12:01 PM
#10
Posted 23 August 2010 - 12:40 PM
#11
Posted 23 August 2010 - 04:38 PM
#12
Posted 23 August 2010 - 05:15 PM
#13
Posted 23 August 2010 - 06:28 PM
#14
Posted 23 August 2010 - 08:49 PM
Better luck in the morning.
#15
Posted 23 August 2010 - 09:41 PM
#16
Posted 23 August 2010 - 11:52 PM
#17
Posted 24 August 2010 - 01:32 AM
Just keep us informed when somethin is down or not working as intended, thanks alot
#18
Posted 24 August 2010 - 01:56 AM
#19
Posted 24 August 2010 - 03:05 AM
When you facing difficulties with sites its always a good idea to try other browsers like Firefox or Chrome.
It's not browser related. I tried FF, IE, chrome and safari. No luck in either of them.
Item mall is just down.
Edited by TheReturned, 24 August 2010 - 03:05 AM.
#20
Posted 24 August 2010 - 04:30 AM
It's not browser related. I tried FF, IE, chrome and safari. No luck in either of them.
Item mall is just down.
I live in the UK and cannot also access Item Mall - It's been down for some time, I am also missing item mall points. I confirmed my payment went through by contacting PayMo/Boku, I opened a ticket but after 2 days of waiting. Not 1 single response. I have about 6-7 messages waiting to be viewed. I am very disappointed. I know this game is Free2Play, but the people that use Item Mall, are keeping the company in business, so it would be nice to be treat a little bit better. I know nothing about Item Mall or why my points haven't appeared, they are not keeping any of us in the loop. This is a bad situation. I've spent Close to over £120 last month and this month on Item Mall points.
#21
Posted 24 August 2010 - 05:35 AM
Completely lack of respect with costumers and violation of the entire consumer's law.
#22
Posted 24 August 2010 - 06:44 AM
I keep asking myself why do people say that usa is the most developed country in the world. If something like that happened here in Brazil, this company would probably have tons of lawsuits against it. Even if it's free, what technically, isnt.
Completely lack of respect with costumers and violation of the entire consumer's law.
I have to agree with Lucas. For 2-3 days I have had an open ticket. I paid via PayMO £30 for 2988 points. I received 1000 of them but not the rest. No response from Support... Not a single reply. I have sent numerous messages and even PayMO are trying to contact someone to sort this out. I am asking for compensation because this is disgusting and is against my consumer rights as Lucas pointed out. I pay for something, I expect to get it. And Item Mall is still down. How long has it been down for now? A good 24 hours? With no a single response from Gravity/GM's about it. Terrible way to treat there playerbase. If this happened on WoW, people would simple leave.
#23
Posted 24 August 2010 - 07:13 AM
#24
Posted 24 August 2010 - 07:28 AM
Item mall is the only money source of ROSE. What can possibly take that down for over 24 hours?
#25
Posted 24 August 2010 - 07:42 AM
Edited by jagz, 24 August 2010 - 07:42 AM.
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