Old old account..
#1
Posted 27 November 2012 - 06:34 PM
I /think/ I got my old account recovered by means of password reset but I haven't played in such a long time that I cannot find my characters on any server. I haven't played since the servers were Iris, Loki and Chaos.
If I haven't played since before they merged, where would my old characters be hiding? I cannot find them on any of the given servers on RO or RO Classic.
Any ideas? I am so lost.
Much appreciated.
#2
Posted 27 November 2012 - 06:43 PM
#3
Posted 27 November 2012 - 06:51 PM
#4
Posted 27 November 2012 - 06:55 PM
Oh wow I just found my High Priest on Iris on that site. Do I ticket to get her back or ? I'm sorry I still don't understand what to do
You need the account information to retrieve the character if you have it registered to your email you can request your username to the account and then request the password for the account.
#5
Posted 27 November 2012 - 07:00 PM
#6
Posted 27 November 2012 - 07:03 PM
#7
Posted 27 November 2012 - 07:12 PM
It should show up as Ymir_VIP** Nor can I even see the "ymir" server they have supposedly gone to during the merge. So frustrating.
The other servers you should see are Yggdrasil_New_Open, Valkyrie_Open, and Classic.Loki.
If you aren't seeing those, then you may be connecting to a different version of RO. Where did you download the client from?
#8
Posted 27 November 2012 - 07:20 PM
I've submitted a ticket saying what toons I want and what account I want them on etc.. orrrr do I just buy the VIP time thing and I will be able to see them?
#9
Posted 27 November 2012 - 07:27 PM
#10
Posted 27 November 2012 - 07:48 PM
There are two different clients.Okay I see Ymir now. And when I log on I get a "character size error 108" I'm assuming this means I have over the allowed 3 character slots?
I've submitted a ticket saying what toons I want and what account I want them on etc.. orrrr do I just buy the VIP time thing and I will be able to see them?
The normal client (Ragnarok.exe) is used to access the Renewal servers: Ymir, Yggdrasil, and Valkyrie
The other client (ClassicRO.exe) is used to access the Classic server: Loki
If you use the wrong client, you end up with the character size error.
Both of the clients are installed by the same installer, but I think it still only creates a shortcut to Ragnarok.exe.
Edited by Atha, 27 November 2012 - 07:50 PM.
#11
Posted 27 November 2012 - 08:11 PM
#12
Posted 28 November 2012 - 01:35 AM
#13
Posted 28 November 2012 - 06:50 AM
Contact the GM team via the support ticket system ( support.warpportal.com ) with whatever information you have available. Be completely honest with them. If you signed up using fake information because your mom told you never to give out info to strangers online, or because you were afraid of spam or w/e, say that. You may or may not be able to get the account back depending on specifics, and if they do give it back to you, you may have to fax a copy of a govt issued ID to get it sorted out.ok, my issue here is i cant remember what is the DOB i sign with so i can seem to retreive my password. i still got the email "confirm your internation ragnarok online account" back in 09. can anyone help
We can't really say anything beyond that on the forums, because much depends on the specifics, and only the GMs know the exact policies involved.
#14
Posted 28 November 2012 - 06:53 AM
#15
Posted 28 November 2012 - 08:26 AM
Edited by a3135977, 28 November 2012 - 08:28 AM.
#16
Posted 28 November 2012 - 08:29 AM
#17
Posted 28 November 2012 - 11:40 PM
#18
Posted 29 November 2012 - 08:26 AM
You must submit a ticket to the GM team to get things like that dealt with. They can't handle account inquiries over the forums.hi oda can sort out my account. the warpportal support team has sort out my account records but now i get the"you are prohibited to log in until 2020-12-31 00:00.(6)", thanks mate
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