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[How-to] Stuck Solutions


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#1 Banrukai

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Posted 31 December 2012 - 05:50 AM

So a lot of topics have been popping up about people not being able to login, or use storage.
Here is a small guide on what you have to do to get everything to work.


1. 'Account is already logged in.' message.

Solution: Hit Ok and login again.


2. Stuck at login with 'Connecting to server.'

Solution: Hit the cancel button and restart the Rose Online Client. If that doesn't work, than the Login server is down. ( You can check the server status with the Rose Online Launcher ).


3. Stuck at server select with 'Downloading avatar list.'

Solution: Hit the cancel button and restart the Rose Online Client.


4. Stuck at the character select with 'Waiting...'

Solution: Don't hit cancel, or close the game. Leave it up for about 5-10 minutes+, and it will eventually go in-game. If it doesn't, then hit cancel, and restart the Rose Online Client.


5. 'Server Disconnected' when selecting your character.

Solution: Hit OK and wait about 5-10 min before trying to log back in again. If it still happens, then the server most likely needs to be restarted before you'll be able to connect again.


6. Storage or Akaram Storage Coupon not working.

Solution: When you click on the storage NPC and click the option to use storage, or you use an Akaram Storage Coupon, just wait 5-10 minutes+ and it will eventually open.


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Edited by Banrukai, 04 August 2015 - 02:50 PM.

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#2 flinder

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Posted 31 December 2012 - 07:03 AM

nice game. for logg in plz wat 10 min:D! >.< uhm whats on my storage. plz wait 15 min:D! >.<"
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#3 Sathanas

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Posted 31 December 2012 - 06:53 PM

so basically there is a massive login lag...gotcha....but im trying to quad-client sooooo...yeah....not waiting that long...
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#4 Banrukai

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Posted 01 January 2013 - 01:21 AM

If you run all clients, login, and wait at "Waiting...", you should theoretically end up in game with all characters at the same time, or close.
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#5 flinder

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Posted 01 January 2013 - 03:12 AM

most of the time i get in fast but stuck at the loading screen. then i need to restart the client i gues. may thats cuase i run the game in background when waiting for login.
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#6 kingre8

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Posted 01 January 2013 - 03:27 AM

I hope they get the stabillity back soon because it is very annoying to wait 5 min to log in and use the storage.
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#7 Ghilly

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Posted 01 January 2013 - 03:48 AM

Its very helpfull this but we dont need a guide to let this work they just need to fix it
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#8 Banrukai

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Posted 01 January 2013 - 04:29 AM

Its very helpfull this but we dont need a guide to let this work they just need to fix it


With the number of threads being made on this issue, a guide did need to be made.

As for being fixed, they will eventually.
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#9 LoveU4ever

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Posted 02 January 2013 - 03:18 AM

Why only happened in leo?
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#10 Banrukai

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Posted 02 January 2013 - 04:06 AM

It seems Leonis is the target by whoever is causing this nonsense.

These scenario's can occur on both Leonis, or Draconis.
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#11 HomeCat

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Posted 04 January 2013 - 05:36 AM

Stuck at the character select with 'Waiting。。。。。waiting....waiting...waiting 20min+++ still waiting'
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#12 Banrukai

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Posted 04 January 2013 - 09:28 AM

Yea, the time it takes to get in varies. It will eventually login though.
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#13 flinder

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Posted 04 January 2013 - 09:46 AM

its toke me 4:23 exactly to logg i today. longest i ever had. yea i timed it (with my G13 of logitech).
but still under ur 5-10min+ in ur guide^^


EDIT: i timed to open my storage, tooke me 15:33 :S it was pritty scared to close it again XD

Edited by flinder, 04 January 2013 - 10:36 AM.

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#14 Banrukai

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Posted 04 January 2013 - 05:52 PM

Ha nice, thanks for timing bro.
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#15 flinder

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Posted 05 January 2013 - 05:57 AM

np. but today im not coming to an end time... toke me over 30 mins and dindt go in game and lost my pantiend ofter several trys...
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#16 Banrukai

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Posted 05 January 2013 - 07:00 AM

Yea, it's really ridiculous today. Took me about 1hr 20min to login with one character.
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#17 iBelieve

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Posted 05 January 2013 - 09:55 AM

Im not trying to wait 1hr and 20min to log in :(
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#18 iBelieve

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Posted 05 January 2013 - 09:57 AM

Its back to normal now :D
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#19 HomeCat

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Posted 05 January 2013 - 10:23 AM

ok now i facing new problem.when i login my account then choose my 2nd character,it go into the game and it automaticly jump out from the game.it said "client has stopped working"
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#20 Banrukai

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Posted 05 January 2013 - 11:39 AM

Does it do it every time? I know I've had it happen once in a blue moon.
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#21 Zurn

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Posted 05 January 2013 - 12:24 PM

To be perfectly honest in the last week or so I have not had any difference in the time it took to get into the game. Or at least I have not noticed any.
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#22 pdfisher

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Posted 05 January 2013 - 12:34 PM

3. Stuck at server select with 'Downloading avatar list.'

Solution: Hit the cancel button and restart the Rose Online Client.

This can be avoided by simply slowing down. If you click through too fast, it seems like the server gets lost or something. When you reopen your client, don't click through so fast, see if it helps
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#23 Banrukai

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Posted 05 January 2013 - 06:53 PM

Yea, I've been curious about that too. But then, It also works in reverse some times.
If I click fast, then it goes in. But If I'm slow, then it gets stuck lol.

Edited by Banrukai, 07 January 2013 - 06:10 PM.

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#24 Virginidad

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Posted 14 January 2013 - 02:37 AM

I have the problem 5 and cant enter i think need a server reset how much time is the normal to wait 4 a reset?
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#25 Gwyndelyn

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Posted 14 January 2013 - 06:12 AM

I'm having this issue since the maintenance and it doesn't go away no matter how long I leave it.

4. Stuck at the character select with 'Waiting...'

Solution: Don't hit cancel, or close the game. Leave it up for about 5-10 minutes+, and it will eventually go in-game. If it doesn't, then hit cancel, and restart the Rose Online Client.

restarting the Rose Client says that the account is already logged in. What have they screwed up this time? The only way to get rid of it is to start the task manager and kill the process. That doesn't get me into Rose though.

I can create a character on the Leonis server and log in okay so what ever the issue is it seems to be related to the Draconis server only.

Edited by Gwyndelyn, 14 January 2013 - 06:19 AM.

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