Starting in the morning of Tuesday October 26 all of our websites, forums and games became unavailable to the world. This was certainly not a planned happening. Our Data Center (where all the servers operate from) was cut off from the internet by Los Angeles street construction work, someone cut alot of very important cables. It wasn't just WarpPortal that was cut off from the world, it was a good chunk of internet that ceased to be. We know it took many hours for the issue to be resolved, and that many of you missed out on sorely wanted game play time.
We do regret this happening very much, and sincerely hope that the time lost can be made up this weekend by providing a few events to help you catch up with what you were wanting to do.
We will be making up the subscription time lost and we will be doing game specific "enhancement events" to get you back into your gaming groove. As soon as our event plan is ready to release we will post it everywhere, and update our announcements.
All Game Titles downtime on October 26
Started by
Heimdallr
, Oct 26 2010 05:53 PM
61 replies to this topic
#1
Heimdallr
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- Community Managers
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Too Legit To Quit
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Posted 26 October 2010 - 05:53 PM
#2
Iamshow
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Posted 26 October 2010 - 08:34 PM
yeahh!!! give us exp bonus 
#3
Danuvue
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Posted 26 October 2010 - 08:35 PM
Nice to see everything back up and working. Expect a HUGE flood of QQ
#4
Loyalty1
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They pay me to post.
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Posted 26 October 2010 - 08:35 PM
Don't forget the compensation for the Valdes rollbacks last weekend.
#5
EmoCutt
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Posted 26 October 2010 - 08:40 PM
my gateway opened after waiting all day! <3
#6
espeon
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Posted 26 October 2010 - 08:41 PM
grossmy gateway opened after waiting all day! <3
#7
EmoCutt
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Posted 26 October 2010 - 08:41 PM
its the only way to start Dragon Sagagross
#8
doctortenma
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Posted 26 October 2010 - 08:42 PM
blame the Governator....grats on getting your service back!
#9
Miraceti
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I made it Off Topic
Posted 26 October 2010 - 08:44 PM
Ooo, "enhancement events", wonder what that means...
#10
CaNehDa
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Posted 26 October 2010 - 08:47 PM
Tripple drops on NA Rose FTW
who wants to bet that that construction worker lost his job?
one very expencive up
who wants to bet that that construction worker lost his job?
one very expencive
up
Edited by CaNehDa, 26 October 2010 - 08:50 PM.
#11
peffy
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Posted 26 October 2010 - 08:59 PM
Well at least we can play again, so that's good =D
#12
KriztanAlizun
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Posted 26 October 2010 - 09:05 PM
I was gonna get ghetto, but you sound sincere.
This weekend BETTER be interesting...
or I will do this to you Heim.
This weekend BETTER be interesting...
or I will do this to you Heim.
Edited by KriztanAlizun, 26 October 2010 - 09:06 PM.
#13
Maronu
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Posted 26 October 2010 - 09:22 PM
For Dragon Saga, it would be nice if we could have some experience pots from the cash shop or just a small amount of free cash points. That way we can get bonus exp whenever it is a convenient time for us to play.
#14
SamuelAdams
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Posted 26 October 2010 - 09:36 PM
Nice. I was thinking it was very unlike you guys to randomly cut everything off.
You usually give at the very least 1 day notice... Unless emergency mait...
As far as I'm concerned it was out of your hands, and don't owe me anything. Especially playing on Valk.
Looking forward to weekend though. ^^'
You usually give at the very least 1 day notice... Unless emergency mait...
As far as I'm concerned it was out of your hands, and don't owe me anything. Especially playing on Valk.
Looking forward to weekend though. ^^'
#15
Gutek
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Posted 26 October 2010 - 09:59 PM
If the construction happened in NYC, it wouldn't have been fixed for like a week or 2. Lazy ass workers here
#16
ZeroTigress
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Posted 26 October 2010 - 10:37 PM
Boob job parties.Ooo, "enhancement events", wonder what that means...
#17
XxSmirnoff
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Posted 26 October 2010 - 11:04 PM
OK So yall want to host a WeekEnd Event as compensation??? NOT EVERY ONE IS OFF DURING THE WEEKEND. There are some of us that have Mondays and Tuesdays off and missed out on last night. Yeah I understand Gravity had nothing to do with today. But what about the ones that were running 24 hr exp Scrolls and Ect????
Edited by XxSmirnoff, 26 October 2010 - 11:07 PM.
#18
Daniels1976
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Posted 26 October 2010 - 11:06 PM
so the down time for today people that had it off wont get compinsated, and you put up a lant drop +100 for 3 hours right now what about the people that aint gonna get to benfit from either item your suggeston becuase this was there day off and now they have to work tomorrow up until there following weekend?
#19
XxSmirnoff
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Posted 26 October 2010 - 11:09 PM
so the down time for today people that had it off wont get compinsated, and you put up a lant drop +100 for 3 hours right now what about the people that aint gonna get to benfit from either item your suggeston becuase this was there day off and now they have to work tomorrow up until there following weekend?
yeah what is up with this 100% Lant/Drop for 3 hrs at night?!?!?! Most ppl aren't on this late. How is that compensation????
#20
Daniels1976
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Posted 26 October 2010 - 11:16 PM
What is up with you being down so much?
#21
RDragonzx
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Posted 26 October 2010 - 11:21 PM
Being a Southern Hem. player this is useful for me?
I usually miss out on events as most ENGLISH based servers are UK or US as I can't win.
I can see the point put forward by people, they have 'promise' to compensate for losses.
But what about the losses people have had from server crashes?
I lost many items and over all progress due to them, and I know i'm not the only one. X)
Well time to go back to being lazy X)
*Crawls back into Den*
I usually miss out on events as most ENGLISH based servers are UK or US as I can't win.
I can see the point put forward by people, they have 'promise' to compensate for losses.
But what about the losses people have had from server crashes?
I lost many items and over all progress due to them, and I know i'm not the only one. X)
Well time to go back to being lazy X)
*Crawls back into Den*
#22
BlackPotato
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Posted 26 October 2010 - 11:43 PM
took long enough to get it fixed. wonder how long it took them to notice it was all down, like the 13 hr downtime where the "bells and whistles" didnt go off. >.>
#23
Daniels1976
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Posted 27 October 2010 - 12:08 AM
ok logged into the toon i was putting my svs points on and there all gone, where the hell did they go?
#24
shmappy
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Posted 27 October 2010 - 02:08 AM
i for one kinda find this whole thing very amusing
for once the connection trouble with valdes wasnt gravity's fault, but that of some dope who went a little too far with a jackhammer. if said person didnt lose his job, then you have to question the owner of that construction company o.O
for once the connection trouble with valdes wasnt gravity's fault, but that of some dope who went a little too far with a jackhammer. if said person didnt lose his job, then you have to question the owner of that construction company o.O
#25
DrAg0r
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I made it Off Topic
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Posted 27 October 2010 - 02:37 AM
I was going to open these pumpkins when the issue happen T_T
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