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wheres the item?


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#1 leanne21

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Posted 06 May 2014 - 08:04 PM

just bought re-roll hammer in the item mall, but did not get the item... no item in the purchases tab... can somebody tell me where the hell it went????????


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#2 ShazamO

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Posted 07 May 2014 - 07:00 AM

It should appear in your purchase tab right away. It should be in there as of this moment. If not, please submit a ticket and our Support team will assist you.


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#3 leanne21

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Posted 08 May 2014 - 02:53 AM

It should appear in your purchase tab right away. It should be in there as of this moment. If not, please submit a ticket and our Support team will assist you.

 

i cant register in the support center.. why is that??
 


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#4 ShazamO

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Posted 08 May 2014 - 07:13 AM

i cant register in the support center.. why is that??
 

 

You should be able too. Do you receive any kind of error message of sorts?

 

You are registering for a support account? Not putting in your forum information into the log-in?


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#5 leanne21

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Posted 09 May 2014 - 03:17 AM

You should be able too. Do you receive any kind of error message of sorts?

 

You are registering for a support account? Not putting in your forum information into the log-in?

 

im trying to register for a support account but cannot register..


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#6 ShazamO

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Posted 09 May 2014 - 08:37 AM

Hmm.. we tried on our end and it worked. We created a new account and a new support account, no issues. It could resolve itself if you use a different browser. 


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#7 UziDude

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Posted 10 May 2014 - 02:11 AM

Don't use Internet Explorer, there is a known issue with that at the moment.  Try downloading a different browser like firefox or whatever.  I had the same issue last month and that was what Leo told me to try.  ;)


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#8 leanne21

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Posted 16 May 2014 - 12:23 AM

Don't use Internet Explorer, there is a known issue with that at the moment.  Try downloading a different browser like firefox or whatever.  I had the same issue last month and that was what Leo told me to try.  ;)

 

i received the item already..thanks so much for the help..


Edited by leanne21, 16 May 2014 - 12:24 AM.

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#9 ShazamO

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Posted 16 May 2014 - 07:57 AM

Great to hear! If you have any other issues like that, be sure to submit a ticket!

 

Topic Closed.


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