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[Resolved] Gun/Launcher Ammo Bug


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#1 Krizalis

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Posted 03 July 2014 - 08:39 AM

Hi Leonis/Genesis..

 

This is basically what happens.. whenever I tried to put 999 Shells into the Ammo slot, it would just disappear and causing me to loose the 999 shells.. basically I had to relog to get it working again.. Hope you guys can fix this one :)


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#2 Genesis

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Posted 05 July 2014 - 12:20 PM

Is this still occurring for you after the rollback?


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#3 Krizalis

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Posted 05 July 2014 - 11:16 PM

Is this still occurring for you after the rollback?

 

Yes this is still occuring after rollback.. happened to me 3 times already.. I had to logout and close the game then restart it.. then.. thats where i can "duplicate" the shells.. and this is bad.. i dont condone duplicating items and it is happening to me :(


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#4 Genesis

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Posted 05 July 2014 - 11:34 PM

Is there any chance you could make a video showing it happening?  I tried to equip 999 stacks of Cannon Shells and Iron Shells on a bunch of characters but the ammo appears to be equipping and displaying without issues here.

 

Were the ammo stacks you equipped items that you owned before the update?  If not, what happens when you try to buy new ammo from the NPC and equip that?


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#5 Priested

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Posted 06 July 2014 - 05:50 AM

Yes this is still occuring after rollback.. happened to me 3 times already.. I had to logout and close the game then restart it.. then.. thats where i can "duplicate" the shells.. and this is bad.. i dont condone duplicating items and it is happening to me :(

Please make sure u got the latest patch (510)

 

Els try to close the game, open up the launcher and press "Check All"

 

or maybe reinstall?


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#6 Krizalis

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Posted 06 July 2014 - 08:54 PM

Is there any chance you could make a video showing it happening?  I tried to equip 999 stacks of Cannon Shells and Iron Shells on a bunch of characters but the ammo appears to be equipping and displaying without issues here.

 

Were the ammo stacks you equipped items that you owned before the update?  If not, what happens when you try to buy new ammo from the NPC and equip that?

 

At the moment it hasnt happened to me yet.. But if it does, I will try to make a video of it.. And nope.. the ammo stacks are the ones I bought AFTER the rollback.. When I bought new ammo stacks.. And try to equip them, it disappears.. nothing appears in the Ammo slot..

 

Please make sure u got the latest patch (510)

 

Els try to close the game, open up the launcher and press "Check All"

 

or maybe reinstall?

 

Yes my client is already 510.. it is the latest patch.. and Yes I did CHeck All :)


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#7 Krizalis

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Posted 07 July 2014 - 11:30 AM

Hi Genesis,

 

It happened to me today again.. only once though.. But.. I am unable to do a video recording.. somehow my dxtory wasnt working when I tried to do the recording with it.. So I gave up.. But basically here's how I think you can try to replicate this bug/issue:

 

1. Equip the bullets/shells onto the ammo slot (put like 10 for testing purpose).. And make sure you have another stack of bullets/shells in the inventory on the 1st row

2. then go and kill some mobs until the bullets/shells in the ammo becomes empty and *from my understanding* it will auto equip the next available stack of bullets/shells into the ammo slot.. and ingame sound of equip ammo can be heard.. Now.. most of the time this works like a charm.. that is, you will have the new stack of bullets/shells in the ammo slot and we can continue kiling mobs as we like..BUT.. this is where the bug begins I believe, today the sound can be heard.. and I thought it auto equipped the bullets/shells into the ammo slot.. but no.. my character wasnt shooting anymore just standing there.. So I open up inventory and found that the ammo slot is empty.. So I manually double click one of the bullet/shell stack, and the equip bullet/shell sound can be heard but it disappears.. then I try on another stack, again, equip sound can be heard but the stack disappears and didn't appear on the ammo slot..

3. Next what I did was I logged out, closed the game.. login and enter the game.. then I try to equip the shells into the ammo slot, and this time.. it appears.. then I unequip it from the ammo slot, and now, a duplicate set of shell stacks appear.. I believe its not really duplicate, its just giving back the shell stacks that I "thought" i lost before i restarted the rose client? then i kept repeating this, equip/unequip into ammo slot and those shells that were lost, came back to me in my inventory as "duplicates".. well not really duplicates i supposed.. but it is a Bug you guys need to fix I think

 

I hope this can help you guys.. if not, if it happens again ill just have to relog and do that.. it is a hassle but i guess it can't be helped.. whats worst is if this happens during a dungeon run or CD run where My ammo disappears and the only way i can fix it is by restarting.. that would suck big time :(


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#8 Pigggybank

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Posted 08 July 2014 - 06:11 AM

Is there any chance you could make a video showing it happening?  I tried to equip 999 stacks of Cannon Shells and Iron Shells on a bunch of characters but the ammo appears to be equipping and displaying without issues here.

 

Were the ammo stacks you equipped items that you owned before the update?  If not, what happens when you try to buy new ammo from the NPC and equip that?

Hey Genesis I was wondering what class were you using because they only happens to my bourg


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#9 Krizalis

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Posted 08 July 2014 - 07:23 AM

im a bourg and it happened to me.. dunno if its class specific though :)


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#10 Leonis

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Posted 08 July 2014 - 09:22 AM

Would you guys submit a ticket with the character and server you're using to do this. As we've been unsuccessful in producing the bug ourselves, it may be something either related to your build setup or simply an error that occurred on your character during the item updating process, or some other thing we can't think of. But we would like to have access to your characters to test in the exact same environment to reproduce the bug and record the events to see what it might be that's causing it.


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#11 Krizalis

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Posted 09 July 2014 - 03:40 PM

Submitted the ticket.. This is the ticket ID: 1F7-1B509D7E-03CF


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#12 Genesis

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Posted 30 July 2014 - 03:18 PM

Is this still occurring for you?  There have been minor updates in previous patches that affect ammo, so I am curious if they have fixed your issue.


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#13 Krizalis

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Posted 01 August 2014 - 01:07 AM

Hi Genesis.. Thanks for following up.. ever since the last patch.. 514 i think.. I havent encountered it anymore.. But I'll keep a tab on it.. thanks!


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