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#1 maloskiye2

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Posted 15 August 2014 - 06:41 AM

guys my client says.. "client has stop working" :( what should i do? i need help :(


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#2 maloskiye2

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Posted 15 August 2014 - 06:55 AM

guys pls help me :(


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#3 SlowBob

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Posted 15 August 2014 - 06:57 AM

click "check all", if it still doesn't work you have to reinstall the game.


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#4 maloskiye2

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Posted 15 August 2014 - 07:03 AM

i have to delete the game ryt? install it again?

 


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#5 ElAbekOne

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Posted 15 August 2014 - 07:07 AM

having the same problem :/ and unistalling and installing again gives same error


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#6 maloskiye2

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Posted 15 August 2014 - 07:08 AM

Nothing works? 


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#7 ElAbekOne

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Posted 15 August 2014 - 07:16 AM

Nothing works? 

it happened to be before only way i found to make it work again was having my gf sending me his whole rose folder with all already updated and i think ill do the same but idk why it gives tht error


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#8 maloskiye2

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Posted 15 August 2014 - 07:17 AM

installing it again -_-

 


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#9 ElAbekOne

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Posted 15 August 2014 - 07:19 AM

installing it again -_-

idk i did that and didnt work..


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#10 maloskiye2

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Posted 15 August 2014 - 07:27 AM

what if it still doesnt work? :(


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#11 ElAbekOne

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Posted 15 August 2014 - 07:32 AM

what if it still doesnt work? :(

idk bro i dont know much about it just know it happens to me all time after the updates and only way i found to fix its ths one i told you, getting the whole file of rose from another player, good luck


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#12 maloskiye2

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Posted 15 August 2014 - 07:46 AM

oh well -_-


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#13 SlowBob

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Posted 15 August 2014 - 07:48 AM

it happens to me like once a year, if reinstalling doesn't work i'll send you a link to the pre-installed game.


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#14 maloskiye2

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Posted 15 August 2014 - 07:52 AM

okay sir. so guess i have to wait again -_-


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#15 xultrax

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Posted 15 August 2014 - 07:54 AM

If you tried Reinstalling, and doing the "Check all", try reinstalling, disabling your antivirus(Firewall, Protection etc), and then launching the game. if this doesnt work, you can try sending a ticket to the Support Team HERE.

 

 

Also if you have internet explorer, go to settings and set them to default.

 

 

You could also try using Genpatch if is still a thing, http://forums.warppo...-genpatch-v404/  It might be outdated as hell :P!.

 

 

Well Good Luck , and hope this helps fixing it!


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#16 ShazamO

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Posted 15 August 2014 - 07:57 AM

If you decide to uninstall the game, make sure to delete the ROSE Online Folder. You can save your screenshots(capture folder) then re-install. 


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#17 maloskiye2

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Posted 15 August 2014 - 08:00 AM

im dawnloading it again :) i wanna fix this thing :(


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#18 ElAbekOne

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Posted 15 August 2014 - 08:59 AM

im dawnloading it again :) i wanna fix this thing :(

did it work for you redownloading it? :/ mine still dont work


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#19 maloskiye2

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Posted 15 August 2014 - 09:25 AM

still got the same problem :( help :(


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#20 maloskiye2

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Posted 15 August 2014 - 09:27 AM

guys what should i do? 


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#21 xultrax

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Posted 15 August 2014 - 09:37 AM

Send a ticket to  the support is you tested all of what we have said .p


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#22 maloskiye2

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Posted 16 August 2014 - 12:42 AM

last choice.. dawnloading gespatch :(


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#23 maloskiye2

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Posted 16 August 2014 - 01:36 AM

guys i sent a ticket this is thier reply

 

 

This is an automated response to let you know that we have your recent submitted ticket in our system and tickets are responded to in the order they are received.

Your ticket has been received and has been assigned a ticket number of [026-1B81E987-0382].  Please keep this ticket number for your records and include it in the subject (including brackets) of all future emails regarding this issue.

Based upon the contents of your Ticket, we have identified the following Knowledge Base Articles that may be helpful to you:
 

  1. Exiting a Program that is Not Responding
  2. End User License Agreement (EULA)
  3. Ragnarok Online 2 User Agreement
  4. How to Change or Recover the Game Account Password
  5. How to Change or Recover the Game Account Password

what should i do?

 


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#24 SlowBob

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Posted 16 August 2014 - 01:41 AM

you'll have to wait untill they respond to your ticket, this is just the confirmation that they received your ticket.


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#25 maloskiye2

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Posted 16 August 2014 - 01:43 AM

I see i hope they reply soon where will they reply? at my email? 


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