Hi guys, I'm rachel!
If you don't know, I'm the person who runs Fiolina and and RagnaStats. For over 4 years now, Fiolina has been sitting in Prontera, hapilly buffing the citizens of Rune Midgard under the condition that they say "please". But today, tragedy struck. I woke up to find all of my helper bots banned. Fiolina, the Arch Bishop, my soul linkers, my bard and dancer, and even my endow slave!
These characters are something like Player Created NPCs, anyone can come up to them and ask for buffs or even for a party. I don't do this for personal gain, I do it because some weird part of me thinks it's fun and nice to help others. I keep logs of all the buffing my characters do, and on average Fiolina is asked for heals and buffs over 1000 times a day from hundreds of different people.
I opened a support ticket and am waiting to hear back from the GMs, but if you like Fiolina you can come down to her spot (by the veggie dealer in Prontera) to show your support!