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Extended Downtime [11/15/2015 - 11/17/2015]


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#1 Dragonlark

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Posted 30 October 2015 - 01:06 PM

Greetings Roserians!

 

Warpportal is going to be moving our hardware Mid November, and during this time our servers are expected to be down for up to 48 hours. While it may not last that long, we are preparing for the biggest window. 

 

The dates we are expecting to be down are 11/15/2015 - 11/17/2015.

 

At this time it appears the servers will be going down at 03:00 PM PST on 11/15/2015.

 

If anything changes, I will update this post further. 

 

Players who have Premium on their accounts during this time will be compensated for any days lost. If you have any other questions just let me know!

 

Update: The server is back online at this time. Thank you for your patience!


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#2 iMatt

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Posted 30 October 2015 - 01:54 PM

Are you moving away from the Buena Park, OC to a different location?


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#3 MonnaLise

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Posted 30 October 2015 - 02:54 PM

So this come across my mind, if premium users gets compensated for the server downtimes, why not also give compensation for the timed clan passives? All people know, its takes a lot of capital EFFORT, either direct IM or farmed thru mobs/honor conversion to invest into these renewable passives.
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#4 Feuer

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Posted 30 October 2015 - 03:02 PM

So this come across my mind, if premium users gets compensated for the server downtimes, why not also give compensation for the timed clan passives? All people know, its takes a lot of capital EFFORT, either direct IM or farmed thru mobs/honor conversion to invest into these renewable passives.

 

That's a pretty valid point, but will probly be compensated with drop rates or currency rate bonuses. 


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#5 iMatt

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Posted 30 October 2015 - 03:25 PM

That's a pretty valid point, but will probly be compensated with drop rates or currency rate bonuses. 

 

How would "drop rate or currency bonuses" compensate us for missing time on Clan Passives we payed for?

I agree with my clannie and expect an extension of all temporary passives for the downtime. :)

 

Apart from that, thanks for the early headsup!


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#6 Feuer

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Posted 30 October 2015 - 03:30 PM

2 days of double honor valor and double drop/exp essentially means that you get double the rewards? You buy passives to get honor to improve your character and farm drops/mobs to level and earn money. The passives generate the same effect but slower. It makes more sense if you have a divergent mindset. 


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#7 pdfisher

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Posted 31 October 2015 - 06:24 AM

Thanks for the heads up!


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#8 SirSlayer

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Posted 31 October 2015 - 08:03 PM

I agree, anything lost due to this that was directly paid for with real money...should be compensated for.


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#9 Dragonlark

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Posted 05 November 2015 - 11:01 AM

Please know the expected extended downtime date has changed to 11/16/2015 at 03:00AM PST. 


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#10 Dragonlark

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Posted 05 November 2015 - 12:46 PM

So this come across my mind, if premium users gets compensated for the server downtimes, why not also give compensation for the timed clan passives? All people know, its takes a lot of capital EFFORT, either direct IM or farmed thru mobs/honor conversion to invest into these renewable passives.

 

 

How would "drop rate or currency bonuses" compensate us for missing time on Clan Passives we payed for?

I agree with my clannie and expect an extension of all temporary passives for the downtime. :)

 

Apart from that, thanks for the early headsup!

 

 

I agree, anything lost due to this that was directly paid for with real money...should be compensated for.

 

 

Players with Premium and Clan Skill Upkeep Skills will be given comparable time restored based on how long we are down for. 


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#11 Dragonlark

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Posted 06 November 2015 - 05:06 PM

The time for the move has been finalized and moved back to 11/15/2015. This process will start at 2 PM PST, and the servers will go down at 3 PM PST (server time).


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#12 MonnaLise

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Posted 11 November 2015 - 05:16 PM

This means.. its Pegasus days!
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#13 thetrangdamvn

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Posted 11 November 2015 - 05:33 PM

This means.. its Pegasus days!

 

I assume they are all on the same hardware system, that means Pegasus will likely be down as well.


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#14 MonnaLise

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Posted 11 November 2015 - 06:13 PM

Really huh :(
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#15 Feuer

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Posted 11 November 2015 - 06:19 PM

11-15, the day ROSE shuts down and never comes back on. I mean, wut? 

 

But no seriously they're moving their office sounds like, so all services for ROSE will be down. Even though the title says 'Warpportal" I don't see notices for any of the other services I looked at [RO DS etc] so it sounds like it's just us. 

 

I know what I'll be working on though. 


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#16 pdfisher

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Posted 12 November 2015 - 04:46 AM

I also play DS some, and I was told it will be down as well.


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#17 Dragonlark

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Posted 12 November 2015 - 08:29 AM

Most of the Warpportal game servers will be included in this downtime and have notices on their forums regarding the extended maintenance. 


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#18 Feuer

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Posted 12 November 2015 - 02:17 PM

Dang, I missed like, every sub section I went to. Who's up for some TL2! lmao 


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#19 MonnaLise

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Posted 13 November 2015 - 03:38 AM

Can we have compensation for Honor Passive [30 Days] too ? Its also a paid subscription.


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#20 Selmaaa

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Posted 13 November 2015 - 09:16 AM

But how are server going down 15th november, when we have this weekend boost that lasts untill Monday?? (Monday is 16th?)

I m confused?


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#21 kumpiakot

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Posted 13 November 2015 - 02:31 PM

tick..tock..tick..tock..tick...tock


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#22 angeltje

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Posted 16 November 2015 - 05:21 AM

Is the forum really working?
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#23 2982140607214517260

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Posted 16 November 2015 - 05:24 AM

test and see


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#24 Fliederduft78

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Posted 16 November 2015 - 05:46 AM

Yes, forum seems to be back. :p_smile:

But as far as my testings go ROSE and DS login are still down.


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#25 angeltje

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Posted 16 November 2015 - 05:54 AM

Yes, forum seems to be back. :p_smile:
But as far as my testings go ROSE and DS login are still down.

Weird
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