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[Tech] Ping


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#1 Tankudozaum

Tankudozaum

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Posted 10 March 2016 - 10:49 AM

Almost half of the server is br, You could do something to improve the ping of br ?? I HAVE 4 bars, BUT My friends usually Staying with 2 or 1, could do something about it ? I do not understand much.


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#2 Leonis

Leonis

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Posted 14 March 2016 - 08:58 AM

Improving any network connectivity requires information from those players. Without knowing where there's a network issue, there's very little chance we'll be able to ever do anything about it, IF there's anything that we can do ourselves with our ISP. It is very possible that the latency is not within our network, but from the ISP being used by the player, or simply the sheer distance, which is a different problem to try to address.

 

Whatever the case may be, if we don't receive tracert reports, there's no way for us to know. So I encourage players having high latency or network issues to our servers, to submit a tracert report so we can determine if its something we can help with, or point you in the right direction otherwise.

 

Helpful information:

  1. Your Operating System:
  2. Location you are connecting from:
  3. The time you created the report:
  4. A tracert report.

Q: How do I do a tracert report?

Spoiler

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#3 Tankudozaum

Tankudozaum

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Posted 15 March 2016 - 11:03 AM

Thanks!! XD


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