Just a warning to everyone, and a report in combination.

 

With Grade 9 items being capable of breaking, do NOT, I repeat, do NOT attempt to refine an item piece of grade 9 with a rune in it. If it break, it will delete your Rune and all the progress you made on it. 

Again, I stress, DO NOT attempt to refine grade 9 items with Runes in them without protection [which is you're a free player you will not have access to, so your max refine grade is 13, not 15 unless you pay zulie to someone else to buy them or get insanely lucky in DG's and get a nepturune -less than 1% chance to get those-]

 

 

This is true for any augmentation made to an item that can break on failure.

Do you think displaying a confirmation prompt before dragging an augmented item (gemmed, runed, substatted, etc) into the refining window would be more of a help or a hindrance to players? Alternatively, a warning indicator could be displayed in the refining window as a reminder of which augmentations would be lost on failure, however I'm not sure how effective this would be if players have a habit of blindly clicking buttons without paying attention.

I think it should be displayed or promp a warning when trying to refine above "X" grade and chance of failure, atleast this way players know the stuff can break.

 

Any prompt window is better then None i't say.

Like you said, prompts will only go so far. I made another post about this and personally feel as though with the combined locks on Grade 9 items prevent a market flood, the option to simply account bound grade 9 on acquisition [aside from phoenix wings*] should be the option.

 

The amount of negative impact on a rune destruction would be detrimental to the player. I personally would instantly quit the game if I lost a +7x or higher rune while simply trying to refine an item. Refines are a mandatory part of the game, as the game has been balanced around the input of players using high level to max refines.