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Legit vending got banned


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#1 KidlatFiel

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Posted 19 March 2017 - 09:17 PM

So I was vending last night and when I came back i saw a DC message popped up and when I tried to log in it says "you are prohibited to log in until 2067-12-31"

I asked my friend and they said that I was banned. 

So I have an alt which has a +9 immune FAW and transferred it to my main to vend. i don't know how this ban works but if you are guys suspect the item that

I vended was a scam item, you are wrong. both accounts are on the same WP account so you can check on that. 

 

Already sent a ticket but it's already taking a long time to get a response about this. 

 

 

 

VModCinnamon:

Please be patient with the support staff, you should get a response as soon as the investigation is done.

If you have additional concerns on the ticket feel free to send me a private message.

 

Topic is now locked.

 

 

 


Edited by VModCinnamon, 21 March 2017 - 04:55 AM.
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#2 VModCinnamon

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Posted 19 March 2017 - 09:33 PM

Hello, sorry to hear about that KidlatFiel.

 

When did you send that ticket? Disregarding the automated response, please note that a GM's response may happen anywhere between few hours to 3 days on average.

The staff should be able to assist with account issues, however due to privacy agreement they will not be able to disclose details of account investigation on forums.

 


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#3 KidlatFiel

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Posted 19 March 2017 - 09:37 PM

I sent a ticket as soon as I saw my char was banned about 24 hours ago. now i can't do anything on my alt cause all my items/zeny are on the main/banned account


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#4 VModCinnamon

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Posted 19 March 2017 - 09:43 PM

All right, please be patient with the support staff, you should get a response as soon as the investigation is done.


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#5 JadeMountain

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Posted 19 March 2017 - 10:13 PM

Create another account, and come to town to chat with friend.  It is real fun sit in town, talk to people while waiting


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#6 ForensicPharmacy

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Posted 19 March 2017 - 10:27 PM

is that trade transfer (2 client) or just storage transfer?

i dont understand?

i hope im not next  :p_cry:

thanks for info. 

 


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#7 KidlatFiel

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Posted 19 March 2017 - 10:54 PM

2 client transfer to main account for vending while leveling the alt account


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#8 bunnyy2017

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Posted 21 March 2017 - 03:55 AM

I sent a ticket as soon as I saw my char was banned about 24 hours ago. now i can't do anything on my alt cause all my items/zeny are on the main/banned account

I have the same problem too Kid, same, and nothing comes back.. i was so upset , and you knew that


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