RO 12 Days of Christmas Raffle Giveaway Event!

I almost forgot I won 500 wpe...You know what, just forget about it. So much waiting for a mere $5 gift code

I have sent another reminder about this to the staff.

Billing team says that they will deliver the codes today. The moment I get them we will start sending out the emails.

Billing team says that they will deliver the codes today. The moment I get them we will start sending out the emails.

why all this trouble camp just give us costumes 

Codes will finish being mailed out tomorrow. Billing team didn't provide them until extremely late in the day and were sending emails by hand.

why not just put the wpe in our accounts?

or just distribute costumes instead XDDDD

thank you very much warpportal team

I can't use my second code in my account. It says it already exceeded the limit of using the same coupon/code. what a bummer.

I can't use my second code in my account. It says it already exceeded the limit of using the same coupon/code. what a bummer.

Please hold onto it, will have the staff look into the issue as this is not the first case reported.

What of the pens?

Received my code! Thanks WP Team! I appreciate it and hope you guys have a good 2018!

Please hold onto it, will have the staff look into the issue as this is not the first case reported.

solved?

solved?

There are no updates about this issue yet, if you have the code I'd suggest to test it again.

There are no updates about this issue yet, if you have the code I'd suggest to test it again.

tested, said code has been redeemed

tested, said code has been redeemed

Will send you a private message shortly.

Important:

Users who are still having issues redeeming the prize coupons on their winning accounts to send a ticket to the Payment department, they will assist accordingly.

Do keep in mind that the staff may not be able to assist with cases of codes that have been given away. In future if the code is not working for some odd reason, please hold onto and contact the staff.

Warpportal Support:

https://support.warp...in/Default.aspx

EDIT:

After you finish sending the ticket, please pm me the ticket number.

Make sure to title your PM as: Raffle Coupon Issue.

Edited by VModCinnamon, 18 January 2018 - 12:06 PM.
Edited

Update from the staff:

[1/22/2018 Edit] If you won a Pen Prize please check your registered email for instructions. It should be coming from a @warpportal.com or @playragnarok.com email address. It contains instructions on claiming your prize and alternative options if you don't want the pen.

Hello, i receive email said that i win the raffle but i just notice the email few days ago.

Can i still claim the reward?

i'd like the option for 1000wpe please, since i live outside US.

Thank you

Hello, i receive email said that i win the raffle but i just notice the email few days ago.

Can i still claim the reward?

i'd like the option for 1000wpe please, since i live outside US.

 

Thank you

Yes.

The staff will go through the emails sent to the community email regrading the grand prize tomorrow.

still nothing 

still nothing 

Sorry for the inconvenience, we will poke the staff harder about this on Monday.

Seems like the staff dont care at all about this, i've been very patience and waiting n keep checking for more than 2 weeks. 

Seems like the staff dont care at all about this, i've been very patience and waiting n keep checking for more than 2 weeks. 

I will be using a longer poking stick this time, don't worry.