Is this game still controlled n watched by the admin and mods?

Dear All Administrator and Moderators,

Ive seen nothing new on the threads within technical support and begin asking, is this game still under your hand or its already out of reach, cause i cannot even login and always getting Account Registration Failed, have try to uninstall and install and run through launcher to patch, but that still do me nothing...

I wont ask more than just a proper answer as ive stuck on this -_- for more than 3 days since uninstalling back the game..

Thank You and hoping to see some of you guys replying and giving us your players a proper answer.