Terms of Use Update FAQ [ROSE] - Page 3 - ROSE Community Chat - WarpPortal Community Forums

Jump to content


Photo
- - - - -

Terms of Use Update FAQ [ROSE]


  • This topic is locked This topic is locked
152 replies to this topic

#51 radoC

radoC

    I am New.

  • Members
  • 6 posts

Posted 02 May 2018 - 03:39 AM

 

im from israel .. is my country part of the EU blocking countries ?

** The main legal ties between Israel and the EU are set by the 1995 Association Agreement.%5B1%5D Several other agreements cover sectoral issues. 
YES is part of EU in term of WIkipedia

 

No, Israeli citizens are not subject to the GDPR regulation, it doesn't matter if Wikipedia or the Eurovision consider us as Europe, we are not part of the EU.


  • 0

#52 Phoebe1982

Phoebe1982

    I am New.

  • New Members
  • 6 posts
  • Playing:ROSE Online

Posted 02 May 2018 - 10:34 AM

The point is, that this law don´t comming surprised. But Warppotal isn´t interesting to hold their players. Other server sending a welcomming-Mail at all Europeans and yes this server is a US-Server. Not all EU-States are having this law, but all will be banned. No one give an answer, if we will be banned or delete. All meanings and comments saying other thing. So what?

 

- What will be in future?

- Is WP interessted to hold the game or even you will stop all?

- Maybe it´s to much work? (the money couldn´t be, you got enough from EU players!!!)

- Why you do this also with EU Accounts, they aren´t inside this Law? Not all countries are EU-Union!

 

But I know, that I wouldn´t get any answer, like any very "smart" comments, which nobody want to have or the reference at the FAQ´s. For sure it´s to much work to read all and give a appropriate reaction.

 

So happy wise you mustn´t to do, bacause you go the easy way and kick us all. Very welcomming and professional. At first I was just shocked, now I´m really angry and disappointed about the game politics.

 

We, the players, wasn´t asked if we are happy about this law. We can´t do anything again! So please no brilliant comments about this. It wasn´t our choice!!!

 

But when you want to be a bit fair, unbound or unlock IM - Items!!! THANKS


Edited by Phoebe1982, 02 May 2018 - 10:35 AM.

  • 0

#53 CharasX

CharasX

    Amateur Blogger

  • Members
  • 193 posts

Posted 02 May 2018 - 12:29 PM

My 14 yo char will desappear and I will not be able to play it ever again after the 25th of May?... I don't know, it seems to me so unreal that I prefer to make sure I'm not mistaken...

 

This is very sad news, I have many great memories in here, I kept coming back from time to time to spend some nostalgic quality time.

 

My question.. if I may ask, is if you guys are planning on diching us your faithfull Eu playerbase just like that or if you are working on some kind of migration to another official rose server? Would it be a possibilty to ask JP to kindly open their server to our IPs to make it possible for us to find a new home? will we be doomed and forced to play private servers in case we wanna stick to a game which got our loyalty since more than a decade?

 

It is one thing to be forced by the law to close your doors to us and another to let us go without any alternative solutions.

 

I'm definitly waiting for alternative solutions.


  • 2

#54 Lijona

Lijona

    Amateur Blogger

  • Members
  • 239 posts
  • Locationsunshine coast
  • Playing:ROSE Online

Posted 03 May 2018 - 11:12 AM

what about.... some answers?


  • 3

#55 LadyPsyber

LadyPsyber

    Too Legit To Quit

  • Members
  • 1242 posts
  • Playing:ROSE Online
  • Server:Leonis

Posted 03 May 2018 - 04:45 PM

what about.... some answers?

 

*sounds of crickets and no other sounds coming from anywhere else as you wait for an answer*


  • 2

#56 AndraSyte

AndraSyte

    Awarded #1 Troll

  • Community Managers
  • 666 posts
  • Playing:ROSE Online

Posted 03 May 2018 - 04:51 PM

We are still awaiting word for the additional questions that were collected and submitted. My deepest apologies for the delay in the response everyone. 


  • 2

#57 s0ldi3ra2

s0ldi3ra2

    I am New.

  • New Members
  • 1 posts

Posted 04 May 2018 - 02:28 AM

Hello. I am from Bulgaria. My country is part of EU but we are not using Euro. So my question is Will they ban my acc too ?


  • 0

#58 Lijona

Lijona

    Amateur Blogger

  • Members
  • 239 posts
  • Locationsunshine coast
  • Playing:ROSE Online

Posted 04 May 2018 - 04:04 AM

yes


  • 0

#59 AndraSyte

AndraSyte

    Awarded #1 Troll

  • Community Managers
  • 666 posts
  • Playing:ROSE Online

Posted 04 May 2018 - 11:04 AM

Greetings Everyone,

 

Please note that the FAQ has been updated with information pertaining to refunds as follows:

 

Due to the number of refunds being distributed, the rollout date for when these will begin has been moved to May 15th. We encourage any players who wish to expedite this process to send a ticket to our support team at support.warpportal.com, and request a refund so we can make sure to get all refunds distributed as quickly as possible.

 

Please note that if you are from Europe and have registered an account that does not state the affected region by the block you may still receive a refund, but the account will be flagged as from Europe and disabled.

 

Thank you for your patience thus far everyone! We are awaiting further updates.


  • 0

#60 beachbabyc

beachbabyc

    Amateur Blogger

  • Members
  • 212 posts
  • LocationAtlanta, Georgia, USA
  • Playing:ROSE Online

Posted 04 May 2018 - 01:51 PM

I have spent 12+ years playing Rose and have seen that  with every big change they make they lose more and more players.  Remember when there were vendors in Luna and Eldeon?  SO many players, SO much fun.  I quit right after the server merge a few years back, was gone 2 & 1/2 years then returned.  (All the weeks I spent in CF upgrading clan then they changed it, that sucked!)  Very few of my friends were still around but eventually I made new friends, which was hard to do because players aren't as sociable  as they used to be... I'm losing almost all of them now....Seems like Rose is dying....I'm very saddened by it.   Thanks for letting me vent.... :(


  • 0

#61 beachbabyc

beachbabyc

    Amateur Blogger

  • Members
  • 212 posts
  • LocationAtlanta, Georgia, USA
  • Playing:ROSE Online

Posted 04 May 2018 - 02:23 PM

Just reading all of this and gonna take a quick minute to say hello and sending big Hugs to Feuer, angeltje, Nura & NigHHT!  

 

Big thanks to you 4 especially for making so many special memories in Rose for me, I'll never forget any of you <3

 

(No, not quitting, just wanted to say that, lol)

 

 


  • 0

#62 Feuer

Feuer

    They pay me to post

  • Members
  • 10958 posts
  • Twitter:@LovatianOwl
  • LocationCaves of Owlverick
  • Playing:ROSE Online
  • Server:Le' Forumz

Posted 04 May 2018 - 02:30 PM

Just reading all of this and gonna take a quick minute to say hello and sending big Hugs to Feuer, angeltje, Nura & NigHHT!  

 

Big thanks to you 4 especially for making so many special memories in Rose for me, I'll never forget any of you <3

 

(No, not quitting, just wanted to say that, lol)

 

 

:lol:  :thumb:


  • 1

#63 beachbabyc

beachbabyc

    Amateur Blogger

  • Members
  • 212 posts
  • LocationAtlanta, Georgia, USA
  • Playing:ROSE Online

Posted 04 May 2018 - 02:39 PM

LMAO.....  :D

 

That's an Awesome Video Feuer!


Edited by beachbabyc, 04 May 2018 - 05:24 PM.

  • 0

#64 LadyPsyber

LadyPsyber

    Too Legit To Quit

  • Members
  • 1242 posts
  • Playing:ROSE Online
  • Server:Leonis

Posted 04 May 2018 - 05:01 PM

LMAO.....  :D

 

That's Awesome Feuer!

 

Don't know...still feeling murderous about so many of my friends and just plain players who are supporting the game going away.

 

It'd be nice to find out if the server can even support the loss of people so we don't waste any time with something that's going to lose it's one developer and any new updates.

 

LASTLY, it seems that we're the only ones who will be advertising this thing.  Every gaming site, we need to self support the game and get more people here.


  • 0

#65 Feuer

Feuer

    They pay me to post

  • Members
  • 10958 posts
  • Twitter:@LovatianOwl
  • LocationCaves of Owlverick
  • Playing:ROSE Online
  • Server:Le' Forumz

Posted 04 May 2018 - 05:33 PM

If that was directed at me I'd like to say for the 'record', I don't support the EU Ban just so you know, I don't even support the current Development cycle, but blaming a company for not wanting to comply with demands they're not obligated to abide by and calling them racist for it is patently absurd. It's a garbage situation to be in, but Gravity didn't put themselves in this situation, the EU put them there and expected Gravity to just comply. If they had more money as a company, and would LISTEN to their consumers and address the things we tell them are blatantly broken, wrong, or just plain not fun, they'd have made the money to be able to afford the adjustment. 

 

Gravity is to blame, but not for the EU law. They're to blame for being terrible at listening to their customers desires. 

 

But I will repeat it in case anyone missed it. Blaming Gravity because they can't or won't comply with demands from another country to provide their services the way that country demands them to be provided, and then calling them racist, is flat on it's face stupid. 


Edited by Feuer, 04 May 2018 - 05:35 PM.

  • 1

#66 CottonCandies

CottonCandies

    Awarded #1 Troll

  • Members
  • 604 posts
  • LocationKuraigana Island
  • Playing:ROSE Online
  • Server:Arua/Pegasus

Posted 04 May 2018 - 06:21 PM

bubble butt, bubble bubble bubble butt, LOL Feuer

 

I will surely miss those people who live there in Europe, they are so kind and fun to get along with.

 

This changes is hard to accept, really, but thank you DragonLark for the updates. I can't say more

 

:sob:  :sob:  :sob:


  • 0

#67 LadyPsyber

LadyPsyber

    Too Legit To Quit

  • Members
  • 1242 posts
  • Playing:ROSE Online
  • Server:Leonis

Posted 04 May 2018 - 07:32 PM

 

 

But I will repeat it in case anyone missed it. Blaming Gravity because they can't or won't comply with demands from another country to provide their services the way that country demands them to be provided, and then calling them racist, is flat on it's face stupid. 

I agree with most however with a modification. Blaming Gravity with not complying with user needs has and always seems to a continuing problem. They seem to listen to a beat of another drum that most of us have no access to. It doesn't seem to matter what WE want because WE get told what WE want and what WE should have and WE will get. 

 

At well over a decade of this I don't know why I keep coming back and blowing more time until something inevitably happens that pisses me off. 

 

I can see what this latest freeze on Item Mall is aimed at however it wasn't a problem. The .EU people didn't have a bunch of IM, if they had it they weren't spending it and if they want to, they can STILL gift it. The left over IM stuff in our accounts hurts more people by freezing all IM stuff on what should be a lot more accounts than those that might be abused.

 

At the end of the day, YET AGAIN, I'm left wondering why it's so bloody hard to make a game that is attractive and a win for everybody instead of making it seem like our skin is being stripped away just so Gravity gets what it wants. Maybe that's the point? Get enough of us to quit so that the game no longer makes fiscal sense to continue so they have a reason to fold it?

 

What's it matter though? In the end, Gravity always wins and we get whatever they decide to sprinkle out and to hell with what WE want.


  • 1

#68 Feuer

Feuer

    They pay me to post

  • Members
  • 10958 posts
  • Twitter:@LovatianOwl
  • LocationCaves of Owlverick
  • Playing:ROSE Online
  • Server:Le' Forumz

Posted 04 May 2018 - 09:00 PM

"Blaming Gravity with not complying with user needs has and always seems to a continuing problem"

 

That is a false representation of the problem I'm pointing out. You CAN blame them for not listening to the users wishes. But you can't blame them for not complying with a foreign legal* demand that would cost them financially [and it seems they simply can't afford to comply]. There's a distinction, and it needs to be understood. Gravity makes a LOT of mistakes, but in this one instance, they're not to blame. It sucks yes I wholly agree, but they didn't ask for the EU to make the demands the EU made. 

 

Edit:

The point is, even though it is the EU players saying 'we still want to play', as of the 25th, your legal system says you don't have the right to do that. Your government [if you're an EU citizen] has made that decision for you, and Gravity is responding to your government, not you. So yes, you could say 'but we want it' and then blame them for not complying and say 'they're not listening to us'; but that's false and I have a feeling everyone knows it.


Edited by Feuer, 04 May 2018 - 09:10 PM.

  • 1

#69 LadyPsyber

LadyPsyber

    Too Legit To Quit

  • Members
  • 1242 posts
  • Playing:ROSE Online
  • Server:Leonis

Posted 04 May 2018 - 09:11 PM

"Blaming Gravity with not complying with user needs has and always seems to a continuing problem"

 

That is a false representation of the problem I'm pointing out. You CAN blame them for not listening to the users wishes. But you can't blame them for not complying with a foreign demand that would cost them financially [and it seems they simply can't afford to comply]. There's a distinction, and it needs to be understood. Gravity makes a LOT of mistakes, but in this one instance, they're not to blame. It sucks yes I wholly agree, but they didn't ask for the EU to make the demands the EU made. 

This current abortion is a Gravity thing. They seem to think that .EU people are going to empty their accounts of IM points however whoever had IM, already did that. I run a couple stores that deal in buying/selling IM and trust me that their buy was by far worse than before the .EU thing hanging over people's heads. I would account this to .EU people just straight quitting without even bothering to flood their saved IM points.

 

In any case, .EU gets screwed and the rest of the world pays on top of that. We couldn't have just one part of the world deal with the .EU debacle...no, we needed to bring the rest into it too because god help us if they could just retire .EU like they say they have to off into the sunset and maybe...just maybe consider that we in the other parts of the world also pay an incredible price in losing friends/a huge part of every market or even just people to fill a random party versus the last couple days when I waited over thirty minutes for a party before quitting.

 

Oh I'm sure we'll get an exp event to soothe our ragged wounds. /sarcasm.


  • 1

#70 kojek

kojek

    Amateur Blogger

  • Members
  • 100 posts

Posted 05 May 2018 - 02:28 AM

No chance, no hope, more people quiting, group crash not solved,some people got kicked.every day the players will be reduced. I don't know what you are thinking, you want to defend this game but you guys kick out some players who survive because of your decision, and some players who are not excluded just have to stop and get out of the game because every new update does not feel good, awaited from the new update is a crash unresolved. but the problem never finished. and some players decided to stop and get bored because of unresolved problems.
  • 0

#71 angeltje

angeltje

    Too Legit To Quit

  • Members
  • 2687 posts
  • Twitter:https://twitter.com/angelltjee
  • Playing:ROSE Online
  • Server:Arua

Posted 05 May 2018 - 04:34 AM

still they are not replying to certain questions.. :p_sad:


  • 0

#72 kojek

kojek

    Amateur Blogger

  • Members
  • 100 posts

Posted 05 May 2018 - 07:49 AM

They just reading our questions and complains except replying..dunno what they understand our questions and complains..
  • 0

#73 NigHHt

NigHHt

    I made it Off Topic

  • Members
  • 92 posts
  • LocationCkuj Napoca
  • Playing:ROSE Online
  • Server:Dragonis

Posted 05 May 2018 - 10:30 PM

Just reading all of this and gonna take a quick minute to say hello and sending big Hugs to Feuer, angeltje, Nura & NigHHT!  

 

Big thanks to you 4 especially for making so many special memories in Rose for me, I'll never forget any of you <3

 

(No, not quitting, just wanted to say that, lol)

so sad that affter that many years i finally stop playing rose and is not my choose again :( bb i will never forgot you <3 best friends in game forever <3 

We had tones of memory b4 and now , it's been 12+ years i rember when i was 12year and started playing i was so captivate that 2days streight playing like a noob , as anyone i was that poor and noob , but with hard work in 12+years i manange to get my MeNewbie account to best , wich was 80++ SC runs everyday to just max rune out , lot of farm and time spended to get medals,mount etc , right now i rember when i was login from steam and from what i see now i have 8120 hours in game from steam wich means tons of hours in game , by the time we played alot , now game is dieying and they aren't gona fix it ,they just kick 1/4.2/4 population out ,you will see affter 25thmay in game will be like less then 3/4 people and you can do what?! sit afk , less CD/DP (right now are less already) , Less Dungeons runs (right now i see like 2 quest or less per time ) well is enought for my story wich i will end now with this last message , good buy BB <3 hope you will never forgot me as i will never do it <3 <3 <3


  • 1

#74 Phoebe1982

Phoebe1982

    I am New.

  • New Members
  • 6 posts
  • Playing:ROSE Online

Posted 06 May 2018 - 12:03 AM

Dear WP – Team:
After the last Update I was more then pis… off!
One thing is the fuc... law in EU and I will be kicked next time. It´s one thing to “understand“ that you won´t make contracts and changing the game that we can stay. 
Till this time I was angry and sad. This Update changed all and now I say, thats a racist act!!!! And yes it means so! Because just for EU Players harm!!!!
Now you take us the opportunity that we can say, what will happen with our items, for which we paid $$$$$!!!! That’s not fair!

It´s a limited modification to do harm the EU Players only.

 

Apart from the fairness and the human aspect it is ver foolish. So much players now leave. It looks like you want to kill the games. It´s the same situation at all Gravity games.

 

Now GM closed the Patch Note post, that no one can write anything there. But thats the normal way of Gravity. Just close and no better reaction.

 

Thanks for law - hour Feuer, but you are not the person is included. The items and characters are the ownership at Gravity, but we also spend alot of money and they know it, since 2 YEARS!!!


Edited by Phoebe1982, 06 May 2018 - 12:48 AM.

  • 0

#75 Feuer

Feuer

    They pay me to post

  • Members
  • 10958 posts
  • Twitter:@LovatianOwl
  • LocationCaves of Owlverick
  • Playing:ROSE Online
  • Server:Le' Forumz

Posted 06 May 2018 - 12:20 AM

"thats a racist act!!!!"

European, is not, an ETHNICITY nor is it a RACE. It's a nationality. For the love of god, STOP using Racist incorrectly and stop applying it where it doesn't fit!.Jesus christ. 

 

As far as your argument that it's theft or embezzlement or whatever. All your items in-game, are Gravity's property. Your characters, are their property. Your accounts, are THEIR property. 

 

Think of it this way.

If you use their services for free, you're borrowing it.

If you're paying for their services, you're paying for bonus things and enhanced access to THEIR services. 

And you agreed to this, when you clicked 'accept' on the terms of service.

 

You do not physically OWN the characters, items, or accounts, Gravity does. The only thing you DO own, in relation to Gravity is your personal information. Which is precisely WHY when more stringent regulations were put on how they must handle, store, secure and inform you of your personal information transfers, which requires significant legal analytics, investment into staffing, and payroll hours, with no promise that these were to be the only restrictions now and in the future, they deduced it wasn't worth it financially. 

 

They've put out an offering of a refund for the last few months of purchases, which they were not obligated or required to do.

They're notified everyone, and trust me, the vast majority if not every active player now knows about the situation.

They legally have the right to do with their own property as they see fit.

 

And furthermore, the only 'compliance' they need to worry about, is not collecting EU data, hence the blocking and restrictions being put on items, to prevent or disincentivize EU players continuing to access their systems and them unknowingly collecting the data. 

 

It's a garbage situation to be in, but they're not thieves. It's their property and no matter how 'unfair' it is, no matter how 'upset' you are, they can and will do with their property as they see fit as they have a right in this country to do. 

 

I would also like to give a word of caution. Libeling a company [the written form of slander] is actually illegal. If you want to continue pushing the 'legal' button, I'd caution you to understand precisely what it is you're doing, because you printing and or posting false information is a punishable CRIME. 

 

Learn what Racism is, legally speaking.

Learn what Slander, and Libel is, legally speaking.

Learn what embezzlement and theft is, legally speaking.

 

Or else you could end up the person being raked over the flames for committing a crime.  And also, stop making me defend these money sucking vampires, I have a LOT of things I don't like about Gravity, so stop making blatantly absurd and emotion driven threats and demands. 


Edited by Feuer, 06 May 2018 - 12:22 AM.

  • 1




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users